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August 2024 by Michele McTighe
I had a fantastic experience at Fallon Automotive! They did an excellent job with my vehicle and were incredibly friendly throughout the entire process. From the moment I walked in, I felt welcomed and well taken care of. The staff was professional, efficient, and went above and beyond to ensure everything was perfect. I highly recommend Fallon Automotive for anyone needing top-notch automotive services!
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August 2024 by C T
Excellent Service, Fair Price, Honesty and Integrity as always. Thanks so much Mike Sr. and Mike Jr. and the entire crew, and of course including Ms. Hallie Shop Manager, she is great!
This shop surpasses all, I would never go elsewhere, as a regular for over 10 years, Fallon proves every visit to be a Family legacy of Honest Affordable Service.
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August 2024 by Ophelia Caldwell
I visited Fallon Automotive last year and their service left an impression on me. The service they provided was absolutely amazing, efficient and respectful of my time! I was so impressed, I couldn’t remember the name of the company that rendered such good service and quality work, I drove around trying to find the location, after about 40 minutes I gave up on driving to locate them, so I went through my payment statements and found them! I will be a customer for as long as I live in this area!
Thank you Hallie for your fantastic customer service and an amazing experience! Job well done!
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August 2024 by Claudia LaFreniere
Recently went to this auto shop after the shop that I had been going to (Drakes Auto) closed down. I went in for an AC issue. They said they could not find anything wrong at first and filled my car up with Freon & dye. Brought it back a week later for them to check it and they said everything looked good. A week later, no cold air. Brought it back and this time they said they found a leak in one of the valves. They replaced the valve and replaced with Freon and dye. Charged me again for the Freon refill. Two weeks later, the problem is back. I am hesitant to return because I feel like I'm being nickel and dimed with Freon refill charges and no solution to the root cause, but since I have been going to them for this issue, I will go back one more time. The front desk receptionist seems to be on top of things and I can tell she cares, but I'm not sure if they are the best equipped place to resolve AC issues. However, they are very good about accommodating to my schedule, which I appreciate. I guess I'm still on the fence about this place.
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July 2024 by Roman Morozov
Trustworthy, reliable, honest people are working here. Imagine a standard horrible dealership - They are completely opposite of that kind experience.
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July 2024 by James Burney
Very friendly and professional.
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May 2024 by Jacob Mason
I had a great experience getting safety and emissions inspections here. They didn't try to sell me anything and the dynamic between shop staff and customers is great. I'm definitely coming back.
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April 2024 by Jennifer Tyler
Always thorough, professional service at a reasonable price!
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April 2024 by Jim Allen
The best. Forget the rest. Super wonderful people who go above and beyond all expectations. Their service is 1st class.
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February 2024 by Reem Awad
Highly recommend this family owned and run business. Very honest, very friendly, and very professional. I am new to the area and had a difficult time finding an honest and reliable auto shop. This is my new go-to for auto services.
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January 2024 by Jamshaid Masood
I found them on the internet because of their excellent ratings, so it is only fair that I add mine. Front desk lady Hallie? answered the phone and was very polite and professional.I needed to have small nail in the tire looked at. It's a fairly new Porsche under factory warranty so I was nervous about anyone outside the dealership work on it. However Hallie reassured me that all precautions will be taken. I was able to get an appointment say day.They had me in and out, and provided the small nail as a souvenir as I requested. Since the wheels were not taken off the car, I didn't have to worry too much about too many electronic issues. I drove the car home and everything seems proper.While in the waiting room I observed the demeanor of several staff with each other and other customer. I am happy to report that I have found a new Mechanic... for all my cars.
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January 2024 by Reem A
Highly recommend this family owned and run business. Very honest, very friendly, and very professional. I am new to the area and had a difficult time finding an honest and reliable auto shop. This is my new go-to for auto services.
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January 2024 by Edward Brill
I have posted 5 Star reviews via Google, but for some reason they have not appeared.We relocated to Ashburn about 5 years ago and have searched, tried and been unsuccessful in finding a competent mechanic. Several dealership maintenance departments disappointed over and over again, supposed independent chains had high turnover so we never knew who was working on our car.It ironically took a pretty bad accident where Caliber Collision (remarkable shop in its own right) referred us to Mike Fallon. Caliber noted that they referred to Fallon for their mechanical reconstructive work.We have had service multiple times now and every experience has been professional, competent, reflecting mastery of the mechanical/electrical and maintenance needs of a computer based auto. Mike and his entire staff of mechanics, front desk and supply vendors are top drawer. No need to look elsewhere, I endorse Fallon without reservation.
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December 2023 by Maddie Ettrich
The best mechanic shop I’ve ever been to! They truly care about their customers.
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October 2023 by Kris Johnston
These folks are nice, honest and as professional as they can be. My experiences with them, they have gone above and beyond to fix and make things right. Hard to find honest mechanic shops these days but you will never have to worry here.
