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December 2023 by Syanda bower
Thank you so much for a wonderful services, got my car today. She fetched me and help me to drive back.Thank you to Joanna Torres.
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December 2023 by shingai chiwota
I'd like to extend my gratitude to Joanna Torres for her exceptional patience and support. Initially l opted for a mini copper countryman, when I realized it did not have CarPlay. Joanna demonstrated understanding and promptly helped me find the perfect car. I genuinely appreciate your assistance.
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December 2023 by Shelby W
Joanna was very helpful and listen to all my auto needs. Great customer service all around.
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December 2023 by Phillip Dove
The most friendly people you can meet. Exactly what people are looking for these days.
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December 2023 by Greg Pryzby
Brendan and Sarah e are amazing and go above and beyond. there were some issues with the car that I picked up and they quickly assessed and solved the problem. if a manager is reading this, I nominate them both for customer service awards because they really seem to care
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November 2023 by Penny Pratt
Good experience- Dave was helpful , I did run into some miscommunication initially however the manager Erin was fantastic and resolved my issue promptly and went above and beyond to ensure I was happy with my purchase
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November 2023 by rolin zumaran
great team, Erin and Abdallah you made it so easy for me to decide and super helpful with all my questions
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November 2023 by Jeff Croley
Fast and Easy. Great selection of low milage cars available.
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November 2023 by Lisa Jackson
The staff are diplomatic and tactful. However, I went to purchase a specific car and they sold it before I arrived. The manager tried to sell me a car from their back lot that he could not guarantee would be certified. I was not able to test drive it but he wanted $500 down to start the certification process. Despite this, I talked to the his manager and neither of them could make any logical sense. They had good customer service in the past but unfortunately this place has gone downhill. I would not buy a car from them. Choosing to go to a different location to actually purchase a car.
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November 2023 by Amira Salmon
If I can give ten stars I would!I cannot express enough how incredible my experience was with the Enterprise Car Sales team in Sterling! From the moment I walked in, their level of professionalism, expertise, and genuine dedication to customer satisfaction was outstanding.Abdallah, my direct salesperson, was beyond helpful. His knowledge about the vehicles and willingness to go the extra mile made the entire process seamless. KJ, his manager, deserves a shoutout too for ensuring a smooth and enjoyable buying experience.Erin, the phenomenal branch manager, is a true gem. Not only did she make sure my purchase was nothing short of perfect, but she also went above and beyond to ensure I had everything I needed post-sale. Her attention to detail and commitment to customer satisfaction are truly commendable.If you're in the market for a new vehicle, Enterprise Car Sales in Sterling is the place to go. The teamwork, dedication, and exceptional service provided by Abdallah, KJ, Erin, and the entire team make them stand out in the industry. A heartfelt thank you for making my car-buying experience unforgettable!
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October 2023 by Lisa J.
The staff are diplomatic and tactful. However, I went to purchase a specific car and they sold it before I arrived. The manager tried to sell me a car from their back lot that he could not guarantee would be certified. I was not able to test drive it but he wanted $500 down to start the certification process. Despite this, I talked to the his manager and neither of them could make any logical sense. They had good customer service in the past but unfortunately this place has gone downhill. I would not buy a car from them. Choosing to go to a different location to actually purchase a car.
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October 2023 by Dmitry Landy
Dave and the sales team were helpful and very responsive. They sold a clean and very nice vehicle. The process was pretty easy
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October 2023 by Lea Rinaldi
Sales people are really nice, but the car took a week to come out of certification to make sure there were no issues.. I reached out about multiple things not working and missing parts. At first they were accommodating, but after the 7 day mark, but still within 30 days of the purchase, I was told I had 7 days to get anything addressed and was told after 7 days of purchase date to take it to a mechanics even though the issues I addressed existed before my purchase and I missed it within 7 days. They have great prices for cars but be careful when you buy a car, make sure every little detail works, especially electrical and mechanical, because those are the things you will not notice for the first week until you do and then they tell you it’s your problem.
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October 2023 by B
The sales people were nice but the car that I ended up getting def was not "la creme de la creme" of their rentals as they tell you. I have had a few issues with my car and its frustrating being that i spent $25k for a car and right away had issues. Plus now dealerships are selling similar cars close to brand new or certified, if not brand new for the same price or less. Whoever is the person who looks over cars before they are sold needs to double check their work or be honest.
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September 2023 by Dwan Edwards
Enterprise Car Sales Success Customer Experience associate (AJ, E. Barnhouse - Store Mgr, and BJ) received a 4-star for their outstanding service to ensure the customer was completely satisfied from start to finish! Their remarkable approach, delivery, timeliness, and commitment to the customer earn them 4-stars.
