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January 2024 by Becca Sasse
Lena was so kind and accommodating. I just came in for an oil change & tire rotation during my lunch break and they provided an uber for me to get back to the office. When my car was ready a couple hours later, they sent me a ride back to the shop. There were some additional services they quoted me for, and Lena was so nice when I told her I didn't have the funds for any additional work right now. She gave me a coupon and assured me they'd beat any other shops' estimate. I will definitely return to this shop in the future, and I highly recommend them to anyone! Great customer service!!
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January 2024 by Aisha
Lena is AMAZING!! I LOVE her!!! She was very patient, kind and fair. They took great care of my Mercedes. I would highly recommend this service center to anyone!!!!
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January 2024 by Parker Smith
Lena helped us so much! It was great working with her and her team! I highly recommend coming here for anyone who needs help with their car or inspections.
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December 2023 by Henna Jahangir
I’m not too great with cars and I’ve always trusted this location with their honesty! I came in a few times with other vehicles I’ve owned but this time I drove a little further to show them a tire that kept giving me a low pressure notification. They were so quick and honest with getting my tire plugged. Lena and her team was amazing!!! Definitely recommend.
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December 2023 by Ferhana Ali
Lena was wonderful. She quoted me a price and got the part here in record time even though it wound up being a loss. She gave me her word and kept it. Can’t tell you how much I appreciated getting my car back the same day, and actually within a few hours. Thanks Lena!!!
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December 2023 by Omar Hemmings
Lena was phenomenal! Took my car in for service thinking it was going to be an average service matience but it was much more than that! She was friendly and welcoming the minute I stepped into the place. Thank you!!
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October 2023 by Vania Maldonado
I had a great time visiting Countryside auto service. I got a Groupon and was able to use it for an oil change and tire rotation. Lena at the front desk was amazing. She helped me through the entire time and even squeezed me in to make sure that I can get my oil change. Carlos did a great job and also let me know that I need to get something for my car that it’s missing. Great job! Will be coming back!Service: Air & cabin filter replacement
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October 2023 by malcolm phillips
Lena is AWESOME!! All was explained clearly and in plain English. All done in the time and manner promised. Detailed, honest estimate for other things to look at for future. No pressure at all. Very easy to talk and deal with! I will be back and recommend to others!
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October 2023 by kalas777
I’ve been working with Lena for quite a while now, and I have to say she is one of the kindest and most hard working people I’ve met! She handles a lot and does it with grace. Better service than the dealerships! The way you treat customers matters a lot these days. Thanks Lena!
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October 2023 by Kelly Bennett
The absolute best most honest service I’ve ever had. This place literally saved me from a 3-4k engine repair with their honesty. Rather than doing the work themselves they told me it should be covered by my Hyundai warranty and told me exactly what was wrong (engine timing issue)The first Hyundai service tried to tell me there was nothing wrong but I was armed with Countryside service center’s diagnostic report. I used that to fight Hyundai and my 3-4k issue was fixed under warranty! I had to pay Countryside the $150 diagnostic fee but it literally saved me and was the best $150 I’ve ever spent! And today Lena moved me to the front of the line to patch my tire quickly because I needed to get back to work. I will never go anywhere else for non-warranty work on my car and inspections. They never tell me that I need something I don’t
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September 2023 by Naz
Super friendly and courteous staff, especially Lena. No hassle, great customer service. Very knowledgeable and professional mechanics. Highly recommend if you want a reliable and trustworthy place to take your vehicles, the Countryside Service Center is the place to go!Services: Tire rotations
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September 2023 by Mazin Abdelhameid
LenaHad an excellent experience here for an oil change. The staff is caring, professional and truly cares for the customer.I am 100% coming back !My car needs more work and I know it’ll be back here at country side.I appreciated that there was no upselling, and no one was commission hungry!Come here !
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September 2023 by Robyn Chung
Lena, the service manager was able to squash my fears and keep me at ease as the mechanics fixed my car. They are very professional and straight forward about repairs and costs. I will use them again and I thank them for they way they handle their business.
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September 2023 by Andy Zafranco
Lena the service manager is very friendly and accommodating. Didn’t have appointment and just a walk in customer and they took care of me. Was impressed with customer service. They even offered Uber for a ride home, who does that? This is a first for a shop to do so but I’m just here for synthetic oil change and tire rotation which is a great deal already. They’re going to win more customers in doing so. They will be a go to place for automotive services.
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September 2023 by Raigan Kernodle Winthers
I took my daughter's car in today for a safety inspection and it unfortunately did not pass. The technician took his time to explain why it did not pass and then Lena took it from there. She was wonderful, reassuring that my daughter's car was in good hands, and ensured the repairs were going to be taken care of. She was honest, caring, and our car was repaired the same day and passed safety inspection by close of business. I couldn't have asked for a better experience. Thank you Lena and team!Services: Electrical repair