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June 2024 by yu lan
The pizza and strawberry milkshake at this place are truly fantastic! The pizza has an excellent texture, with perfectly stretchy cheese, making every bite satisfying. The strawberry milkshake is also top-notch, with a balanced sweetness, rich strawberry flavor, and smooth texture, making it very refreshing. Highly recommended for all pizza and milkshake lovers!
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April 2024 by Michael Brown
Don't bother calling the number to order pizza ahead. It'll ring for 10 minutes and then disconnect you. I tried 4 times in a row.
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March 2024 by Evan Morgan
HOT. DOG.
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February 2024 by Eric Culler
Very good Pizza, however I feel sorry for the employees working in the food court, it is like 3 people for a demand of 1000 customers… that is insane, it is not the way to operate any kind of business. I hope this comment make the management think about their employees
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December 2023 by Jim P.
I am a loyal Costco fan and have been since at least early 2000 or before. (originally started with Price Club in Fairfax VA) I've purchased all types of products including their vacations, checks, tires, jewelry etc. I moved to Northeastern PA a few years ago so don't go as frequently as the closest store is over an hour away. To the point,I was returning from a trip to Culpeper VA and deviated from the closest route to go to Costco on my way home. I went to the Sterling store. I purchased approximately $500 of merchandise which is not atypical for me. One of the items, a Ninja Foodi multicooker. Upon opening the item, it seems as if it was a used product that someone returned. (food inside and missing a part that should have been included). I called Costco speaking with Emelie who was very nice, took my information and said that she'd have a manager call. After a little time, she (Emelie) called back and said she'd spoken to Eric, the manager on duty, (obviously he was not inclined to call) who understood my situation and if I'd bring the product back to Sterling (only about 280 miles from me) he'd issue a refund. I confirmed with Emelie that he knew I was calling from PA and she indicated he knew.Shame on the jerk that probably told Costco that the product was new and unused which is probably why it was back on the shelf. Shame on Eric for not picking up the call and speaking to me directly. Very disappointed, unlikely to return to the Sterling Costco.
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November 2023 by Rai R.
Costco may be jammed pack for the Holiday season but occasionally you see a great find and today was Godiva chocolates for a box just over $12. Now that is a steal. The limit is 10 and guess how many I bought?
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November 2023 by Qusay R.
I came to return an item on 11/4 which was sat , so when its my turn the employee (Iris ) told me that my husband has to come because its his card so while im calling my husband she pushed the ( throw ) im returning and suddenly my wallet and the credit where on the floor !...normally she should say i'm sorry ..she did not ! but instead she said ( next ) to the other customer ...i was humiliated in front of the customers ..my husband came and we complained to the manager.
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October 2023 by Chase G.
I went there yesterday around 7:30 pm to pick up a pizza for dinner. I was on my phone walking in and accidentally walked into the exit instead of the entrance on the other side.. immediately the door receipt people started yelling at me at the top of their lungs like I had stolen a prized Jewl. I continued to walk in because I was not waisting my time being yelled at as if I were a child. I went to pay for my pizza and as I was paying I noticed someone like a Paul blart mall cop on a power trip with a walkie talkie hovering over me he began yelling at me in front of the whole store. Like guy I walked in the entrance it's not the end of the world! I was embarrassed the dude was an African American with piercing looking like he wanted to set off a metal detector for fun. He then complained to his manager I believe and she simply ignored it as it was a non issue. I get it working at Costco might be boring.. but screaming and yelling at a customer and sending your goons for accidentally walking into the entrance is not the way. If you walk into the entrance you have to walk around the entire store just to grab a pizza and you have to cut in front of people in line to check out. Simple make a food court line in the entrance and this all goes away. I was humiliated and embarrassed by your staff and this is not how anyone should be treated. Thank you.
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August 2023 by James F.
I guess Costco is so popular that their employees forget they are the one serving customers. Recently I constantly see Costco male staff yelling to customers or being rude to customers like they are the king of Costco. If these guys have anger management problem or bring arrogance to their work, maybe they should change job.
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June 2023 by Patrick S.
My often go to Costco, it's just like every other Costco mixed with some local perks. Here you will find what most Costco's have to offer, such as your rotisserie chicken, your food court and plenty of close options. However, what differs in this Costco is the local businesses that they present such as Aslin brewery solstice brewery and some Virginia coffee roasters . I have found that I am able to find everything that I need from this Costco with reasonable prices.Some of the downsides to this Costco is that it's always busy so finding parking is a hassle. I often have to park all the way in the back and even then I'm fighting with somebody to get that spot. The entrance is near the gas station entrance so it is congested often if you don't go at the right time getting gas can take up to 10 minutes, I have found the best times are, opening to noon, and near closing. I don't really interact with the staff since I use the self checkout option however, the staff has been helpful when I am looking for something particular. The ambience is just like any other Costco very busy. Lots of people walking around and shopping. The store is kept clean and well lit and I have never felt like I wasn't able to complete my purchases. it's a good local store and as far as Costco stores go, it meets my expectations.
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May 2023 by Hisham Al
Great big
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April 2023 by Emrah C.
I've been a loyal Costco Executive member for over 17 years and have always had positive experiences at the Sterling, VA Costco store. However, my recent visit on April 4th, 2023, was marred by an unpleasant encounter with a supervisor named Yudy.I had an issue with my membership card, and when I tried to explain the situation to Yudy, she became confrontational and started questioning me in front of other customers. Despite my efforts to clarify the situation, she refused to listen and even snatched my driver's license from my hand, which was pretty shocking and uncomfortable.Her behavior was definitely not what I expected from Costco employees. When I expressed my displeasure, surprisingly she raised her voice and threatened to ban me from the store if I didn't bring my own card next time.I appreciate the help one of the manager, Eric (I hope I am remembering his name correctly), who handled the situation professionally and sympathetically. However, I'm writing this review to express my disappointment with Yudy's unprofessional behavior and lack of empathy.I hope that Costco takes this issue seriously and takes appropriate action to ensure that this kind of situation does not happen again to other Costco customers. As someone who has been a loyal customer for so many years, I think it's important to provide feedback and help the store improve.Overall, I still love Costco and appreciate their commitment to providing great value and customer service. I just hope that employees like Yudy receive the training and support they need to do their job effectively and respectfully.
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February 2023 by Jeff S.
Hey it's a Costco ok? I love their food. So cheap and so good. Always my favorite thing to get after spending tons of money on things I'll never eat...
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January 2023 by Kevin S.
I love this place. Not sure why it would not get 5 stars all the time. Has a good variety at a great price. Their return policy is the best. This store is mainly known for bulk purchasing but single items are there as well. Great ideas for holidays; electronics are priced very well; vitamins, personal hygiene, business products and food purchases are very good. We love the pricing on the meat and seafood but quality is a personal preference as we like the chicken and seafood the most. It is very clean; samples are awesome to try and the customer service is wonderful. We even get our gas, eye glasses and tires here.
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January 2023 by Laura S.
The quality of Prime steaks (BY strip or Ribeye) has dropped dramatically these last 2 years. Évite COVID, it was the best de in town. It is now very disappointing and mediocre. Meat is now tough and pretty tasteless.
