-
November 2023 by tanya cluff
A few months back, I hired the team at Carmack for moving services. Unfortunately, damages were done to my new home. I have yet to receive a response, update or dedication for caring about their customers to resolve claims.Be aware as long as your move is smooth, you're good to go. But if you submit a claim for damages, the company ignores you, does not follow up, nor offer any remedy to resolve your concerns or claim. I am very disappointed with Carmack Moving Services/Customer Support Team. Prior to this incident, I was a repeat customer.As you continue to read these reviews, notice how the company only responds to positive reviews and ignores not so favorable reviews from previous unhappy customers.
-
November 2023 by Katie Bayon
Despite my having to reschedule moving services, the team at Carmack were very responsive, friendly and were able to support my moving needs on short notice. The guys that came out were the dance - professional, caring, and very quick.
-
October 2023 by Thomas Fuhrman
Thank you, Carmack! This was the largest of many household moves that I have made and Carmack made it the best! Everyone in every part of the move -- scheduling, packing, loading, moving (500 miles), delivery, unpacking, and placing our items in the new house -- was done professionally, courteously, and carefully. Carmack had our belongings in storage for over a year and they came out just as they went in. Carmack is the one to call when it is time to move!
-
October 2023 by Cathy Gregorson
We used Carmack for two moves recently. The movers worked very hard on very hot days. They took great care of our furnishings. I would highly recommend Carmack. If we ever move again we plan to call on them again.
-
October 2023 by Rachel Lombardo
The Carmack team was fantastic to work with from start to finish. From the initial consult process to our moving day, the team was professional, courteous, and made us feel like valued customers all the way. They called when on the way to our previous home, communicated their strategy, and took great care to make the moving process stress-free for us. We have used them for 2 moves now and would not want to call anyone else! Would definitely recommend!
-
September 2023 by Karim N.
After shopping around for the best offer I went with Carmack because they offered me the most competitive price after a thorough in person visit of the furniture to be moved.At the time my furniture arrived to texas they informed me that my bill increased by 29% due to the final weight measured vs. the one they estimated and that they wouldn't give me my furniture until I paid the full amount. I reached to the office to complain about he huge difference in cost but they said that their estimates can be inaccurate and that they can't reduce my invoice increase.I would not use them again. It's unfortunate because everything else about them was great but a 29% increase in cost at the last moment is not acceptable. It's not like they find that information out when they arrived at my new home 10 days after they picked up my furniture.
-
September 2023 by Michael Formby
I had to arrange a move in Washington DC while I was another state and unable to be onsite for the move. Tammy and Jim were accommodating and 100% professional. The move went like clockwork and gave me the necessary peace of mind. Highly recommend. Trustworthy and professional!
-
August 2023 by Disappointed Would Be Client J.
Do not use this moving company. The service is trouble. The director of the moving crew was extremely rude. We called multiple times to complain about the service no one has replied. Boxes were missed labeled. Missing items. The list of bad business practices is endless when it comes to Carmack moving. We are still trying to find our belonging after 2 months of our moving. They damaged the walls. I truly wish I had something good to say about Carmack moving company but I do not.
-
August 2023 by Michael Cooper
Carmack was very easy to work with. Their prices were in line with what our expectations, and the final bill was less than the estimate. The moving crew was extremely efficient and very professional, and I would happily with them again!
-
July 2023 by Grace Whelan
Carmack was able to complete our move for significantly less than other moving companies that we looked at. They were incredibly fast and efficient, especially when considering all of the flights of stairs that they had to work around. The team was incredibly professional. I highly recommend their services.
-
June 2023 by Sonnie Kim
Carmack moving services was outstanding. Staff was very professional, and hard working. I used them for packing, driving long distance to another State, and unloading the boxes and furniture. The boxes were label in detail so I knew what box was what. That was very helpful. Within two days, I had the basic things to have dinner and a nice bed to sleep in. The operations lead handled everything like an well oiled machine. He was very organized, responsive and accommodating. Everyone from providing an estimate, packing and unpacking to administrative staff, were professional and so nice. My move was not stressful. My things got to my new home all in one piece and nothing was lost or broken. I highly highly recommend them.
-
June 2023 by Teri Leff
From my first contact with Tammy at the Carmack office to the end of moving day, everything was handled professionally and with great care and kindness. The movers didn’t waste a minute and were very considerate. Great communication by everyone. Carmack gave us a great price and made the move of my 92 year old mom a worry free success!
-
June 2023 by Jill Dowell
I have used Carmack 3 times and have always been pleased. Trusting movers can be risky, but these folks are great, careful & I would recommend to anyone. It’s so nice to trust good people when they’re in charge of your belongings & everyone I have dealt with have been helpful and gracious.
-
June 2023 by Helen V.
If you're looking for an amazing, honest and reliable moving company look no further than Carmack! MiCary Brooks - Direct # (703) 297-7928 came over to my house and gave me an estimate that was exactly what a paid at the end of the move! The crew arrived on time, wrapped and moved all my antique furniture with care, safe guarded my passport, birth certificate and social security card that I had neglected to pack, cheerfully moved furniture from one room to another, )once in my new digs), did not break or damage a single item and worked with the efficiency of experience and an incredible level of professionalism. As a Realtor of 25-years I can't recommend any other moving company with such confidence because I experienced it first hand and am super impressed and grateful. Thank you Mickey Brooks and Carmack you've really earned this high praise hence my pleasure to give it! Helen VosCentury 21 Redwood Realty
-
June 2023 by Patricio Gregerson
Carmack is a very professional organization. They came to our house and provided an accurate estimate of both the time it would take to conduct the move as well as how many boxes it would take to pack everything.The movers were excel at their job. They were careful packing the truck and unloading. They were very efficient in bring the boxes and furniture into the apartment. One even put a bed and headboard together right out of the box. It would have taken me 3 hours, but it only took him maybe 30 minutes.I would recommend them to anyone needing a great moving company.
