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“Arezou Taherzadeh very good service, he went out of his way to provide us with all the information and make us feel comfortable. Very smiling and that gave me confidence.”
“The staff is always friendly and helpful. You can usually get in and out fairly quickly. Parking at this location can be a bit tricky somedays, because its in a strip mall.”
“This Chase bank is busy. They have a lot of customers come in and out at the time when I was there. My appointment was a bit late but Ernesto tried his best to quickly helped me with my needs at this bank. Everyone was helpful and very nice to interact with.”
“I want to express my heartfelt gratitude to Zohal at Truist Bank for her extraordinary assistance and compassion during a recent visit. Initially, I encountered difficulties because I didn't have a US ID when I first came to US, which led to some challenges in receiving assistance from other staff members. However, Zohal went above and beyond to ensure that my family and I received the support we needed.”
“I would like to single out Dupinder Singh at this location for his outstanding customer service in helping my father and I. He has consistently shown a genuine interest in finding the simplest solutions for our potentially complicated and tedious banking requests. He does so with patience and ease, even being a 3rd party to call other institutions when a resolution with the other institution is necessary. Dupinder is very approachable, yet extremely knowledgeable about all the Wells Fargo processes and products. Granted, Wells Fargo has had its fair share of poor customer treatment in the recent past. But with Dupinder there at this branch, we feel very good with our relationship with the bank.”
“I have been banking with this bank for almost 10 years and have never had a problem. Naldys Velasco, the Branch Manager and Assistant VP, has been beyond stellar with her consistent customer service and friendly, welcoming attitude; she has been a steady pillar as a representative of this bank for at least the 10 years that I have been banking there, her professionalism and great customer service are the best in the area.”
“Monitha Tripoly must be the most efficient lady in Wells Fargo. Exceeded all my expectations as far as banking goes.Well done and to the manager there as well. Not sure of his name.”
“I was debating whether to apply online or directly in the bank for my auto loan. So since GM retired, Ms. Beth Holmes, I was a little bit sceptic about applying in the bank because since I started using bank I only went in this branch and I was dealing only with her. But, new GM is also amazing, Andre, he was very helpful, amazing customer service, he helped me with the paperwork, he made sure that I’m taken care of, he called to follow up, scheduled check pick-up with no wait time, he is just right person to be new GM! Amazing experience and I’m definitely very happy with bank in general, with their services, customer service, not only this experience. Highly recommended bank for any kind of business from bank accounts to any loans.”
“My bank has been bought twice until it was finally bought by Wells Fargo. They have steadily grown without getting too big. They have always taken care if my issues and treated me with respect. I can't ask for more.”
“I was there for an International Wire Transfer. I was greeted immediately, and met with Eduardo who helped me with the transfer. Eduardo explained to me every step of the process, and took time to explain to terms I wasn't familar with. He helped me validated the inforamtion so I can be sure the wire is send to the correct accountt. I was very pleased by the entire experience. Thanks Eduardo and PNC team.”
“Haven't had the opportunity to try the ATMs or the drive through, but everytime I visit this SunTrust branch, the personnel have been always courteous and friendly.”
“Haven't had the opportunity to try the ATMs or the drive through, but everytime I visit this SunTrust branch, the personnel have been always courteous and friendly.”
Open 24 hours
46300 Potomac Run Plaza Ste 180, Sterling
Banks
“This Navy Federal sits in a shopping center along with Outback and Target. Parking is on the side of the building and the entrance faces the street. There is an ATM outside that I normally use but the last time I need to deposit a lot of cash and coins so I went inside. The teller was pleasant and friendly and took care of my deposit. He also renewed my CD that was due to "expire" soon. The only reason this isn't my normal Navy Federal is because they don't have a drive thru and I'm lazy. Lol”
“I guess I'm an outlier to the reviews for this bank. I went during lunch hour on Tuesday to open up a 360 CD Account (great rates, BTW) and Sadia was very nice and extremely helpful. Even when business started picking up, she managed to help behind the counter and still be available for me. Since I had a cashier's check for the deposit, I couldn't open the account on-line from home, so Sadia provided an iPad to handle everything there at the bank. Hopefully she'll be there for my next visit... I appreciated all her help!”
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“Usually I have neutral experiences at banks, however my experience with Maivy was outstanding and I felt like she deserves a shout out. She was extremely knowledgable and answered all questions I had and overall was extremely thorough as well as so nice!”