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November 2023 by Alem Tadesse
Outstanding customer service! Ben, Jason and Brandon were awesome! I would recommend Auto Elite in Sterling for anyone in need of auto service including headlight restoration.
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November 2023 by Jeff Sherry
Auto Stop Elite, Dan and his team are great. I have been here many times, and I am always impressed with their professionalism, knowledge, and customer service. If you are looking for a shop you can trust, LOOK NO FURTHER.
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October 2023 by John Northcott
Auto Stop Elite is the place to go with all your auto needs. They are extremely knowledgeable in all aspects of troubleshooting, maintenance and repair for all types of vehicles from economy through luxury class. I personally appreciate their staff for the indepth analysis of issues other repair shops were unable to find solutions for. At the end of the day Auto Stop Elite had my 2014 Volvo S60 running and driving like new. Thank you Ben, Brandon, Sean and the shop mechanics for running a business like all businesses should be. 10+ Stars from this extremely happy customer!!! Well done.
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October 2023 by nicole M
1000/10 would recommend! my car wasn't working for 5 months, due to needing a new engine. All other shops refused to help but I spoke with Ben, and he immediately helped without hesitation and was communicative throughout the whole process. i was able to get my car back in 1 week. I'm so thankful for the whole staff for being more than efficient , well mannered and willing to help to the fullest of their abilities. thank again! iService: Engine repair
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October 2023 by Jose Llamas
I come to Auto Stop Elite for three reasons, 1.) They are HONEST, 2.) Do GREAT work, and 3.) have EXCEPTIONAL customer service. I drive from DC to Sterling to get both my cars serviced here. What I love most about this place is that they provide you with a comprehensive report, with pictures of every issue, so that you can make your own determination as to how you want to move forward. I’ve never experienced a shop that shows you the parts that they are recommending to be replaced. I highly recommend Auto Stop Elite. Give them a try and you will feel the same.
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October 2023 by Timothy Behler
I am very impressed with the honesty and service received at Auto Stop Elite! I have a BMW 328i and quickly learned that I was being taken advantage of at the dealership. Want to say, THANK YOU, to Sean at Cascades Pkwy ASE for all his help. I have never experienced this high level of customer service or honesty at a garage before and would highly recommend ASE to anyone looking for a place to take their vehicle.
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October 2023 by Bianca Reyes
Ben was such a great help with my Honda Civic Hybrid . He was positive and found a way to get my car back to me in 2 days vs 2 weeks! So grateful for that. Not to mention the free loaner car was a life saver as well as their play room for my 3 yr old while we waited. Made the whole experience seemless and less stressful. The communication was clear and consistent and now they are my new favorite car mechanics!Service: Hybrid vehicles service
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October 2023 by Brynn Evans
First time coming here, was referred by a friend. Had several things needing service so left my car with their team while traveling. They were honest about what needed immediate attention vs less priority. I can already tell the difference when driving my car!
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October 2023 by Allen J.
Sean, Jason and the team were professional, courteous and thorough in addressing the needs for my car. From maintenance tasks to annual inspections, this is the group to trust with your vehicle!
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September 2023 by Amollie Stoermer
There are two places that I always dread going to: the doctors office and the mechanic. This outlook changed a bit today because my visit to Auto Stop Elite was so positive. They changed our oil quickly, walked us through what they found on their inspection, and talked to us about any repairs that should be made. They even sent us on our way with restaurant recommendations as we’re new to the area. It’s a very warm and welcoming place and we consider this our new go-to for all our vehicle needs. Great service and very professional.
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September 2023 by Jacob Vanwingerden
The Auto Stop team was great to work with. Sean helped me out to talk through the issues with my vehicle and potential paths to get my car running great again. They were able to get my car fixed up in a day to get me back on the road. Highly recommend them for anyone looking for a trustworthy and thorough auto shop!
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September 2023 by Christopher Demlow
Greatest car guys ever, will amber any of your questions you have and in detail. They use quality parts so you don't pay as much in labor over the years. Highly recommend them!
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September 2023 by Jason Aguilar
I had some major wiring issues with my Audi S5 and Ben and the crew were able to get it all figured out quickly. The communication from beginning to end was first class. This WILL be my new mechanic!
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August 2023 by Howard M.
After posting a review, the shop owner called to explain why a tune- up including changing the spark plugs after only 11000 miles and changing the transmission fluid that didn't have a recommended mileage interval to do so.was done without asking them to do so and he said that he checked the Carfax on the service history and there was no record of a recent tune-up and that he couldn't check with the Toyota center where the last tune-up was done, that I would have had to call. I called that Toyota center and they told me that they could give out the service record to anyone long as they gave them the VIN #. I may have asked for an oil change and any other work that looks like it's necessary so there may have been some confusion, but a simple call to Toyota would have avoided this.No issues with the quality of the work.
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August 2023 by Andre Gatling
I have to say, these guys are great!! Very thorough, better outlook of your vehicles issues than the dealer and they make you feel like we'd been friends for years, lol! Really good service and great group of people!
