-
March 2024 by Eric Wright
I went to this store inquiring about switching from Tmobile to AT&T. Now mind you I was a Sprint Customer since 1999. I loved the company as I used to work there as well while in college. That is the one and only reason why I was a customer of Tmobile was because of their merger. Let's just say Tmobile would never get a 5 star review. I am giving store manager Alejandro a 5 star review for stellar service, getting a few things that needed handled taken care of and my account with all it's lines up and running and good to go. If your looking to switch go see Alejandro and he will surely get you set up on the right track. Again, Thank You...
-
March 2024 by YL H.
We bought an Iphone15pro on Saturday and also bought a Wall Charger Bundle. When we got home, we found that the salesman gave us the wrong Charger and couldn't use it. I took it back for exchange today (Sunday). The service lady quickly solved all the problems and also helped us solve the problem of not being able to use face time. Her attitude was very good and deserves praise.
-
January 2024 by Donster 50
Switch carriers from Verizon to ATT. The staff was very helpful and the service was quick. Bring in your current device and it will take less than 30 minutes to set up a new account. Thanks for all of your help.
-
January 2024 by JC
My parents use this Att store and I just want to thank the person who helped us, I believe his name was Alex, but he was just so patient when trying to explain to my 73 year old father the difference between iPhone storage and cloud. Like thank you so much for his patience. Highly recommend this place.
-
January 2024 by Haila alkahla
rami was very helpful. he helped me and my husband switch from t-mobile to att quickly and in one fast visit. also made the switch easy to upgrade our phones to the new iphone! thanks rami!
-
December 2023 by mouayad abouzid
Great store and great service
-
November 2023 by Mayckeline Ubeda
Very good service ?
-
August 2023 by Nadine Hetman
We went to an att store in Reston. We were not happy with the customer care and drove out to Dulles Town Center Mall and in the store we were greeted with Brandon who was by himself but still gave us excellent care. We walked away with two brand new phones and very pleased. Brandon was very knowledgeable, patient and was very attentive to us. Wonderful experience!!
-
July 2023 by Caitlin Ferrence
Brandon was a huge help switching me from Verizon to AT&T and upgrading my phone! He made the process easy and he’s only been there for two months. I appreciate his excellent customer service!
-
July 2023 by Joe Christian
The customer service rep was very helpful and willing to try things and go the extra mile to get my phone issues fixed!
-
July 2023 by Ruven Saravia
Fabiana and Cameron helped me set up my new phone with all my stuff. They were very friendly and informative!
-
July 2023 by Oscar Sanchez
Very excellent customer service from the young people of the Virginia moll, they treated us excellently, thank you. light and alex
-
June 2023 by Pascal Anton
In the store no one could help us or didn't want to, we were always told to call support.Why do these stores exist if no one can help there?We were not treated well and were badly addressed by the store manager.
-
June 2023 by Nancy Penta
Fabiana was great helping me set up my new phone, even though I forgot my passwords.
-
April 2023 by Jim Khoury
The employees (Cameron, Alex, and Daniel) were super friendly and knowledgeable. They ported my number over from Verizon with ease. They knew where in my Verizon app I needed to go to unlock my number and generate a transfer pin. They also got my AT&T app set up. And they got my watch number up and running right away. Awesome bunch of employees. I’ve always liked using a corporate store. But these guys far outshine the corporate stores.
