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June 2024 by Patriot Tree Service
We have had the pleasure of working with James River Equipment across all departments, including sales, service, and rentals. Their level of customer service is truly unmatched. The staff is not only knowledgeable but also incredibly helpful and responsive to our needs. Whether it's finding the right equipment parts or ensuring timely service, James River Equipment has consistently exceeded our expectations. We highly recommend them for their exceptional expertise and dedication to customer satisfaction.
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June 2024 by James Pruitt
You get excellent help at the parts counter.
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June 2024 by Scott Gunther
Always a pleasure to deal with!!!
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April 2024 by Sidney F
The lady we spoke to Monday about some questions was very informative and helpful. Thank you Mallorie for leading us in the right direction.
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August 2023 by Barton Horst
Great experience with this company. Joel definitely knows what he is doing. Thanks and keep it up. ??
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August 2023 by Bettina Sperry
A very intelligent business and group of employees.
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August 2023 by Seth Lueker
Did not have the piece of machinery I needed at the time but was extremely helpful. I believe the associate I talked to was Matt and he was very helpful.
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July 2023 by Daniel Brown
Ordered parts still waiting
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February 2023 by Larry Short
These people are the most patient and kind, they have a unbelievable parts department . Larry in parts has made a real friend of me . He has tried his best to find me parts l can afford. For my machines. And John in field service has worked days on getting quotes on some equipment l that someone had vandalized. Knowing l may not ever be able to get the work done. It is very hard to find people now days to give you the time of day,if there may not be anything in it for them. Which was the case with my dump truck bed l purchased with Shade Equipment. Just the other day.
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February 2022 by trease adams
I arrive to deliver at first I thought maybe not so friendly but then again it was super early in the morning. but the experience after that became very delightful I was unloading very quickly. I really loved it here thanks you guys. Happy driver
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February 2022 by Mary Ford
Very knowledgeable, and quick on receiving our part.
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February 2022 by danny boykin
They are very nice and courteous and unload your truck fast
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February 2022 by Jason Calenzo
Diane Moore , 5 star parts wiz. Very helpful and knowledgeable. Always goes above and beyond!! Cheers to Diane!!
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December 2021 by Tim H.
Snakes in the grass. Crooks !!Would not let them service. Sale. Me anything. Watch your back !!
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July 2021 by G Money
Good equipment
