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February 2024 by Renee Baker
Tried to use the car wash a few months back and it wasn't working at all. I called the number and it wasn't a working number. Went today to give them a second chance. They have lost my business. My car was still very dirty, it has dirt pinstripes on both sides. I first tried to text customer service based on their website. No response, so I then tried the contact us function also no response. I wish they could have responded and done the right thing by giving a refund and fixing their equipment.
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February 2024 by A Acevedo
The car wash is not properly maintained and brakes down often. The quality of the wash is poor cars never come out fully clean nor dry. Requires that you do extensive rework to give properly clean your car. It's the only car wash in town for the time being.
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February 2024 by Chami Cat
DO NOT WASH HERE!! ITS A SCAM. MACHINES ARE TRASH. 01-30-24 ALL THE PHONE NUMBERS ARE DISCONNECTED. THESE PEOPLE ARE CROOKS.
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January 2024 by Off David
January 5, 2024 ran through the car wash twice because it malfunctioned the first time. There was virtually no difference between going in and going out and it was a complete waste of money. It appears that the machines are broken the first time I tried the soft touch, and it stopped, so I had to back out, and then I went through the touchless, and it basically did nothing with it appeared that most of the nozzles were not functioning. Complete waste of money.
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December 2023 by Jenny Drayton
The wash and vacuums are trash. A waste of money!!! Stay away
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November 2023 by Laura Anne
STILL NO SOAP! This place is a disaster. Every time I have gone here something is broken, not working, difficult to read. Do not waste your money on this place. Never again!
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November 2023 by Dave Jenkins
No soap in the no touch car wash side. I attempted to call the number posted but no one has yet to return my (5) calls. You would think with a competitor getting ready to open just up the street that they would be on top of things. Never going to use this car wash again!
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November 2023 by Stephens City
Second time we have gone through this car wash and no soap has come out on the car. It runs through all the cycles but no soap. Thought it was a fluke the first time. Now it did it again. No out of order sign. Never again
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November 2023 by Kerri Lane
Old equipment and Difficulties getting the auto machine to kick on and finally someone came out but was shouting at me. And when I left the car still wasn't clean.
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November 2023 by Wanda B.
This car wash used to be ok but the last two times we have taken our car there was no soap. The water sprayed out but no soap. The car was dirty after going through because even the water pressure was not good enough to take any dirt off. Never going there again. No one ever working to complain to and they don't answer the phone. Terrible place.
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October 2023 by Holly Richmond
Hard to see the arrows to know when to stop and go.
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September 2023 by Shaun P.
9/27/23I bought a membership, so once a day limit of the Lava Touch Free.I don't think that 2 or 3 washes in a row will clean.Was was literally over after I put truck in park, located phone cord and plugged in phone!Drizzled prewash and drizzled rinse....and the blowers on the passenger side must be pointing towards Mecca or something cause it's not pointed at vehicles! The entire passenger side, really?!?It's tough to justify paying for a car wash when you still need to wash your car afterwards!Shame that Google only allows for 1 star!
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September 2023 by David Ohler
place is clean haha its a car wash but seriously seams like i spend 20 bucks a time there
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September 2023 by Bryan Holmes
OPINION (experiential): This is a terrible car wash ("No Touch" automatic wash, $10 option)I used this car wash years ago, but it stopped getting my car clean, so I stopped using it. After a couple of years, and because of their convenient location, I decided to try them again, hoping that time might have resolved some earlier problems, but in my personal experience, they've only worsened. Let me explain:1) The rotating pressure gun, (gatling gun) supposed to clean the wheels and undercarriage, only operated long enough to affect the front third of my vehicle2) Generally, the spray pressure (pre-wash/wash/rinse/clear coat) was grossly underpowered. In fact, all four appeared to be the same pressure, and as there were NO suds, no strong spraying sounds, and no dwell between the different operations, I suspect that all I really got on my car was a little bit of water. The entire experience lasted about 1/2 of old 70s Motown song (1½ minutes).3) The dryer used to have a countdown (60-0), and though it still has the mechanism, it no longer works. Either way, it seemed a fraction of the time it used to be, and after seeing all the bugs still on my windshield and hood, I didn't see the sense in baking them on the car, even IF the dryers did have heat (like they used to), but it didn't feel like they did.In summary, though everything was already terrible, it's now worse. My car was every bit as dirty coming out as it was going in. There was still dust on the back hatch (& glass), bird poop on the sides, and bugs on the grill, hood, and windshield. Generally, the only thing I got from my $10 was the privilege of writing this review. You've been warned.
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July 2023 by David
This place has really gone down hill. It’s between work and home for me so I have the membership but more and more over the last 8 months the washes are down or saying in use with no one there. What’s the point of paying for the membership (which has gone up in price) if I can’t use the wash. If you’re going to charge more you would think it would reflect in some way.I dont recommend the membership here, look elsewhere.
