-
June 2024 by Anna Thornbury
Tidal Wave services in Staunton are efficiently and the staff are friendly and helpful without being overbearing. Plenty of options, but the basic package and vacuum had me out faster than expected and with all the dog fur out of my carpet. Fully satisfied!
-
June 2024 by Teresa Rose
Awesome place to get your jeep washed. Easy to use n drive threw. The gentlemen that work there are well respected. ?
-
June 2024 by Lauren C
Excellent service and quality customer care every time! My car always looks great!
-
May 2024 by Curtis White
Tidal Wave helps keep my car clean! If you buy a subscription, you can take your vehicle through once per day. The only issue I have is their systems do not talk to each different location well. I bought a subscription online, I could not sign up at the location same day. They did accommodate me with a free wash. I also tried to add a vehicle to my family plan at a different location and was told I needed to sign my vehicle up at my "home" location. Other than those two issues, service and value have been exceptional, in my opinion.
-
May 2024 by Savvy n Wild
All but the vacuum was great. The vacuum was broken from the nozzle and I had to hold it together to vacuum my vehicle.
-
May 2024 by Debbie Hargus
After buying a car wash last month, we received a fraudulent charge for a monthly membership on our credit card this week!! Their customer service staff refuses to refund the cost! The company said we filled out membership information online altho they also say they have *no forms or contracts", only a "verbal agreement" for memberships.*We didn't fill out any thing, no forms and nothing online. We gave NO verbal agreement. What we DID do is give our contact information for them to send promotional specials! They already had our credit card since we paid for a car wash. The only thing that agreed to is to discontinue "your membership".
-
May 2024 by Frankie Daniels
Wheels are shinin' ?
-
May 2024 by Ryan McClure
Awesome finish
-
May 2024 by Corey Lucas
Best car wash around. Excellent customer service unlike the Waynesboro location. Never had any issues with this one. ????
-
May 2024 by patience hamilton
Mark is super cool and answered all my questions perfectly!! Nice sophisticated place
-
May 2024 by NEW YORK 22
Place is really nice and all the cleaning stuff you need to clean your car. Spacious as well.
-
May 2024 by Jerry Sheets
Car wash is good and efficient. I found their multiple wash deals confusing. Rate increases and requires cancellation to stop it I tried online and thought I had done it. Only to find bills for 2 months on my credit card account. IMO it is designed to be confusing and difficult to cancel.
-
May 2024 by Robert Reynolds
They do a good job ?
-
May 2024 by patick roche
Excellent car washing and helpful employees
-
May 2024 by Lance Howdyshell
I wish I would’ve done this sooner! Have had numerous people try to get me to jump on board, but I always have washed my own vehicles. I was so impressed after I did though. I purchased monthly plans for all of our vehicles. The great customer service I have had is one of the reasons I’ll continue all my memberships!