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January 2024 by Jaime Reed
We were extremely pleased with our service. Everyone was so friendly and informative. The service itself was efficient. We were late for our appointment and all the staff was very kind about it and we were still in and out. Will definitely return with any of our car repair/inspection needs.
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December 2023 by Eeezumblogspot
I live in NC and purchased an old motorhome in Virginia. The vehicle was in need of repairs, but I was unable to have it towed home because AAA refused to honor our RV contract. In the end I was forced to search for a local repair service and stumbled on Surratt Auto Center... Naturally I was nervous about going to someone other then my regular mechanic, but I can't say enough good about their kindness and professional manner. Everyone I spoke to was polite and helpful, and they got my 1971 Ford Cobra Motorhome up and running so that I could drive it back to NC... I would highly recommend Surratt Auto Center to anyone... These are genuine people intent on providing quality service. If I lived closer, I would return to have them do additional work on my motorhome. Tom Bernard
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December 2023 by Gunner Deml
We greatly appreciate the personalized service we experienced at Surratt Auto Center. The technician zeroed in on the cause of the problem 100% and the exact part was installed with ease. It was great to have received that ‘personal touch’ when you really need it ! Thank you Surratt Auto Center!Services: General repairs & maintenance
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December 2023 by Mike Corbett
I have four vehicles and one trailer, hat Surratt services for my business and personal use. Always very accommodating on scheduling and work is done when on time. Give this local business a call you won’t be disappointed.Services: Transmission
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December 2023 by James White
My wife and I have taken our vehicles to Surratt’s for auto care of all kinds and have always been pleased by their mechanical expertise and their willingness to go the extra mile in accommodating our needs. We have never been disappointed.Services: Auto exhaust system repair
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October 2023 by Ashley Hanger
After a very bad experience at a dealership that almost ended up blowing up my Jeep and a lackluster experience at another, when my Jeep needed suspension work I decided to call Surratt. They were fabulous. Not even a week later, I was in need of a battery. They got me right in both times! Which is so helpful when you travel constantly for work. They are professional, courteous, communicate the whole process, give accurate quotes, and are helpful! 100% they will have all my buisness for my vehicles.
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October 2023 by ABBY Sheppard
I had such an amazing experience working with all the people at Surratt! They were so helpful and tried to stay within our budget. Dee Dee was especially accommodating and provided us with exceptional service. Thankful for the whole team!
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September 2023 by Katherine Spurlock
Good morning Bill, thank you so very much for taking care of my car in all the ways it needed. As I've driven around town this morning running errands, I hear the car just hum right along, smooth as silk. What a positive difference the proper maintenance makes!Services: Air & cabin filter replacement
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September 2023 by Thomas D
I needed some new tires asap and Dee Dee worked with me to find an affordable option that was available that same day. Excellent service, very happy I chose to call them.
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September 2023 by james mcneal
Thorough and efficient service. Kept me well informed through various general maintenance work. Fairly priced just keep initial diagnosis fee in mind if first time.Services: General repairs & maintenance
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September 2023 by Morgan Smith
So easy to make an appointment and work with. They were able to take me in to work after I dropped off the car, and that is a huge bonus!Service: Oil change
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September 2023 by B Mac
Can't say enough about how great our experience was. Our car broke down midway to Tennessee and Surratt was able to get us in promptly and kept us informed the entire time.
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September 2023 by Noel B.
We had to pull off the interstate with a damaged tire and a full car of gear. While you were unable to help us right away with a tire replacement (all your bays were full), you were kind enough to call a number of other places and find us one that could help immediately so we'd be able to complete our long journey. THANK YOU SO MUCH, for going "above and beyond"! We were lucky we found you!
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August 2023 by Bow Tie Guy
Took my car in for an inspection. They were extremely polite and professional. I also love that they take appointments for inspections, many shops don’t anymore. They weren’t pushy about the things my car could use and were polite when I declined. The note on the dash after I picked the car up is a nice touch. Thanks again and if I need anything done I don’t want to do myself y’all will be the first people I call!
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August 2023 by Jim Fiedler
My car died on me while I was driving on 81. Not from the area, I used google to find Surratt. I'm very happy that I did. They were able to work on it first thing the next morning and were finished before I had to check out of the hotel. They made a stressful situation as close to stress-free as you can get. They kept me informed of the issues and their progress. They even picked us up at the hotel when the car was finished. I'm thankful that I used their company.