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October 2023 by Arlene Helms
SVD was wonderful to work with when we were traveling and our Ram truck had the dreaded hard fault DEF system error where it shuts you down. We were able to limp to the shop and rented a car from Enterprise (also very good to work with) who picked us up. SVD diagnosed the exact problem, sourced a part quickly and finished ahead of estimated time. They were very fair in the pricing and did not try to gouge someone traveling and in a tight spot. I believe they work on all cars and trucks, not just diesel. I would go back there in a heartbeat!
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October 2023 by VA Commercial Repair Solutions
Jim and his team provide our business the best fleet service we have ever had. Furthermore, they are honest!!!!!
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September 2023 by ERIC STEELE
Friendly staff and good work
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February 2023 by Brenda Gregory
I had trouble with my diesel van on Dec 12. These guys were great. They understood my situation and got me up and running in a short time. I’m very thankful to them. The part that they put on my van is working good. They even called the next day to check on how the van was doing! If ever I’m in need for my van to be fixed again and I’m in the area I wouldn’t hesitate to take it back to them! Great knowledgeable guys there!
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June 2022 by Susan Giddans
Place is gross. So much stuff by the river like broke down cars. So sad
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June 2022 by Jason Rohrer
These are my diesel guys, keep up the good work!!
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June 2022 by Raleigh Proffitt
They know what they are doing and they get the Job done.
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February 2022 by Greta Truxell
Jim was great in doing regular maintenance and then taking the time to also investigate a computer code my Sprinter van was throwing. I definitely will use them again for routine maintenance or if issues arise.And, when the hill was a solid sheet of ice, he offered to drive the van out to Middlebrook Avenue where it was dry. That was going above and beyond!
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January 2022 by Judy W.
Professional … Honest... Quality Service
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November 2021 by Charles Ware-Rinaca
Dealer said it would cost us $20,000 to fix our truck which no one can afford but Shenadoah Valley Diesel fixed it for $5,000
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November 2021 by Rodney Blackmon
I must admit there's hope in the trucking industry. My clutch went out about 20 miles from delivery in Harrisonburg Va. My trk was towed to Freightliner dealership and was told it would be six days before they could look at it. As an new o/o I couldn't fathom that thought and called other shops. I spoke to Jim and they were busy as well but he understood my frustration and said let him check and he will call me back. Jim called back with a plan and got my trk towed to their's, repair my truck and back rolling in 1 1/2 days from initial phone call. Thanks Jim! Rodney
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September 2021 by Tea Bird
Very attentive to our needs, kept the cost down when they could and we are very satisfied with the quality of the work!
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July 2021 by Margie Perry
Friend broke down while we were driving through. Shenandoah got us back on the road quicker than we anticipated. Great service, fantastic price!
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May 2021 by Art Williams
My truck broke down on I-81 on a Sunday morning. I called The nearest truck repair shop which (fortunately)was Shenandoah Valley Diesel. Although they were closed Jim answered my phone call. He arranged a tow and Monday morning got to work on my truck. He and his crew quickly diagnosed and got my truck running great at a very reasonable price. It was a blessing. I live in N.H. but will use S.V.D for all my maintenance and repairs when I can. I have owned my own service station and I was treated how I would treat my customers, honestly and professionally. I would give Jim more than a 5 star rating if I could.Service: Engine repair
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May 2021 by Peter Spud Chartrand
I wanted to send out a huge thank you to Jim and the crew at SVD for all there help and hospitality. We had an issue with our Duramax thankfully right in there area.