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September 2023 by Charles B.
Stopped at this place earlier this year and was recently reflecting on how everyone writes a bad review when there is something to complain about, but few write reviews after having a good experience. We had a positive experience here and were impressed both by the facility and by the hard-working people who staff it.We stopped in to get food at Arby's, and were treated courteously by the staff there, who went out of their way to answer questions about some items on their menu. Afterwards we used the facilities and were impressed by how clean the rest rooms and the shower area was.What I think impressed us most of all was the diversity of products on sale. If we hadn't been so quick to eat at Arby's, we might have picked up some really tempting looking grab-and-go food covering a wide range of tastes and offering healthy options. The convenience store had all sorts of other cool stuff, too, the sort of things you might need on the road but not find at a typical truck stop -- special charging and connection cords for your electronic devices, for example. This place was very up-to-date in what it had to offer, despite its unpretentious facade. Round of applause for the hard work of the people here to put together a welcoming and useful facility.
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March 2023 by Becci Harmon
Many thanks to Dustin at the Greenville VA center for helping this old lady with putting air in her tire this morning. He was my hero!
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January 2022 by Ike I.
The staff is friendly, the store is clean, the Arby's is good food. The lot is clean but small. This Pilot has a relaxing atmosphere, especially the walkway to the store .
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November 2021 by Alison M.
I stopped in here out of necessity bc all the pumps at BP were out of order and I couldn't get gas. Was an easy in and out and everything was in working order and prices were on par with the rest of the area. No issues to report! Easy to find and easy to get to right off I-81.
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August 2020 by Judy H.
Very impressed with any travel center that has clean, stocked, functional bathrooms! Added to that we got the Good Sam's discount here .08/gallon below the cash price for diesel ended up saving us .16/gallon for credit for diesel and great snacks! 4 stars for a bit of confusion due to having to drive past the well advertised truckers Pilot station to find our barely signage marked travelers pilot around the bend. It needs a better road sign. Great place!
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August 2019 by P K.
The filth of the restroom was well hidden. I waited by the register for minutes, while three clerks were standing around and another customer was trying to get their attention.