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June 2024 by Maegan Watson
Very good experience purchasing our new puppy! Staff was friendly and attentive. Process was efficient and we are in love with our dachshund puppy!
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May 2024 by Sean Lumsden
Takes very good care of the puppies and has a very good process for adopting a puppy
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May 2024 by Philip Sturgill
Very professionalVery knowledgeableAfter sale communication excellent
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May 2024 by Emily Hewitt
We love our Shorkie Phillip! He is such a sweet puppy, he has been very easy to train and socialize because they do such a good job doing that at Pets N Pals. He came microchipped and up to date with all his vaccines :) A great experience!
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April 2024 by Country City Girl Random Thoughts
Where do I begin. I literally walked in the store just to look in on the puppies. Next thing you know I'm leving with a whole fur baby. Tiana was amazing. She was definitely heaven sent she must've known that my fur baby and I needed each other. Thank you so much and your truly appreciated.
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April 2024 by Raymond Baez
Don’t waste your time, prime example of poor animal / pet industry.The staff was rude and unknowledgeable.
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April 2024 by Autumn Bowen
Love my Super Nova! They treat their animals so good and are so informative!
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April 2024 by Chris Hill
Beautiful animals and workers full of knowledge.
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April 2024 by Nicholas Huntley
Just got our new baby boy “Mack” from Pets-N-Pals 3/2/24 and we couldn’t be happier! We found our 8 week old silver lab on their Facebook page and I ended up taking a 6 hour round trip to bring this boy home where he belongs! The store and staff are outstanding and have followed up with me a number of times to ensure our puppy is settling in good with us! I highly recommend any pet lover to take a visit! A big shout out to Pets-N-Pals and a huge thank you to their staff for their time and help!
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April 2024 by Ricky Bady
They overprice their dogs to make a profit you could go to a kennel and get them cheaper
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April 2024 by D L
So pleased! I’ve always rescued grown dogs, you know, “adopt don’t buy”. That changed for me recently when I was unable to find a small breed dog at my local shelter. (I’m an older woman and can’t handle a big dog.) They wouldn’t agree to call me or put me on a waiting list for a small dog. They said, “First come, first served”. So the day I got to our local shelter at 12:02pm (2 minutes after they opened) for a posted mini-dachshund to find him already adopted, I was over it.That afternoon, my daughter and I drove to Pets-N-Pals. I was introduced to several cuties and fell in love with a floofy Cavapom!Emily was very helpful and Little Bear (formerly Toni) is a perfect little companion for me. Super friendly with visitors. And so smart! Two weeks and he’s already pad trained, going independently. He’s also learned “sit” and “leave it”! Well socialized, it’s clear his breeder cared about his pups!I recommend Pets-N-Pals for anyone wanting a healthy, happy fur-baby. Thanks!
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February 2024 by Kimmi Pickle
I came there to find a furever friend and left with Mal the alaskan malamute. So excited for our new addition to our family thank you guys so much.
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January 2024 by Tonya
I meant to write this review months ago! We purchased Sawyer back in October. He is the most lovable puppy EVER!! Thank you to everyone (Tiana, Jess and Annie) at Pets-N-Pals you all are AWESOME!!! The best customer service I've experienced in a long time.Sawyer is growing, spoiled and has brought extra love to our family. We cannot bring him anywhere without people stopping us to talk to him.Here are photos of him one when he was still at Pets-N-Pals before we brought him home and just over the weekend after his grooming.Thank you everyone at Pets-N-Pals! We will bring Sawyer in to see you all! :)
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January 2024 by Jennifer Byrd
Words cannot express how ABSOLUTELY AMAZING these people are. I have a two year old daughter who has sensory processing disorder and is on the spectrum and with their input they introduced us to and sold us an incredible puppy that fit our needs and has bonded PERFECTLY with my daughter (and me ?) and will be trained to eventually be her service/emotional support dog. Now mind you I haven't had a puppy since I was 12 and am now 41 so it's familiar but still new ALL over again! Emily and the staff have been there for me and have taken COUNTLESS phone calls in late evening and EVEN ON CHRISTMAS MORNING to guide me and give me advice on questions I had. ABSOLUTEY UNHEARD of from ANY pet store I have EVER KNOWN! I went back to visit and buy food a few minutes before the closed with BOTH my 2 yr old baby (who was in the midst of a sensory meltdown) and my new baby, Bella, our BEAUTIFUL, BRILLIANT, WELL BEHAVED, 11 week old golden retriever who has thee best temperament and the were SO PATIENT, SO KIND as my daughter screamed and even carried the food to car for me because boy did I have my hands full! Please PLEASE listen to me when I say... if you are looking for a new addition to your family in the form of a furry friend (or even one with wings , scales ?, or gills ?) THIS IS WHERE YOU WANT TO GO! I honestly haven't met decent, kind, caring people with such a HUGE passion for not only animals but humans as well, EVER in my entire life. Thank you Pets-N-Pals for your expertise and professionalism, your dedication and compassion and for providing my daughter and I with our PERFECT COMPANION! (and no i wasn't paid to write this review or given a free chew toy for the puppy ?) FIVE STARS ALL ACROSS THE BOARD!! ❤️
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January 2024 by GINGER SMOLEK
I drove 9 1/2 hours from Indiana to get my sweet little Bichapoo! This pet shop isn’t your average pet shop. You are treated like family from the time you come in to the time you leave and even when your home with your new fur baby! They have called and checked up on us making sure we are all doing good!! I cant’t express how great I felt when I started my process of picking up my little girl! They talk to me over the phone for about 30 mins before I even got to the store about all the fur babies they had and how the process works. I was so impressed I had to go! After arriving at the store they got me settled in and we looked at so many fur babies and they talk to me about all they puppies so I’d make sure I got the puppy that was going to be the right fit for me and my family! And we got the right little girl for sure!!! She is so loving and sweet! She is a puppy so she still likes to pee on the floor sometimes and that’s ok!! She learning so fast though! She will sit, give high fives and even dance!!! She has 2 cats to play with and they love her so much that they even sleep with her! She has 4 acres to explore and she been loving that! She loves car rides and even walks! She even went shopping at boot barn! I could go on for ever about my baby and how the store is so wonderful!! You just gotta go and see them to understand that customer service is a priority for them and they want you to be sure and happy with whatever your buying! Thank you all of you for taking such great care of me and my Elsa!Sincerely and ever so greatful,Ginger Smolek and Family
