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August 2024 by Travis Smithdeal
Only shop for a car here or receive mechanical services if you value honesty, fair prices, and superior customer service. Car sales manager, Mathew is not your typical pushy salesman and is superbly honest and frank. Brian, the owner values his customers like family and treats them with loyalty and respect. Business is a great asset to Staunton and surrounding counties.
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August 2024 by rebecca mullins
Master Tech automotive team is amazing Matt Rebecca and Kelly my auto tech helped me out in an emergency. I had a fuel injector go bad on my 2016 Dodge Caravan on a trip up to New York City. They got me right in and had my van finished up as quickly as possible. Exceptional customer service and their prices are great!
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August 2024 by Cassidy Smith
I am not sure where to even start, but Beka and the team at Mastertech Automotive are excellent, kind, knowledgeable, and caring. This is the first time in my almost a decade of owning cars, that I have left an autoshop and actually felt heard, relived, and respected. This was my first time at this shop, but definitely not my last. I just moved to the area and my lovely Volkswagen decided to start overheating with no obvious cause. The team here had me in and out within a handful of hours and diagnosed an issue that I was told most likely detrimental by others (blown head gasket, transmission, motor, etc). I would like to give a big thank you to Beka and the team, you all are absolutely incredible ❤
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August 2024 by Andrew McDermott
I came into Mastertech in a real bad situation - driving from PA to SC, had to pull over on the side of 81 with a blow in our exhaust. Was able to bring it in to these guys the next day as soon as they opened and they got me in the garage right away. They were honest, kind, timely, and fair with their price. I’m very grateful to these guys.
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July 2024 by Anne Stewart Claytor Kyber
MasterTech came to my rescue! I was traveling from Richmond to Lewisburg, WV when my check system light came on. Panicked, I got off of 64 and head directly to them. They had a full book of appointments, but after coming to the conclusion I needed a new alternator, they squeezed me in and ordered the part. I was on the road 2 hours later! I appreciate the tech who worked through lunch to get me on the road. Thank yall so much for taking care of my car!
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July 2024 by Sean Snyder
Great shop and great people! I’ve bought multiple vehicles from here and Matt has always been great.
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June 2024 by Joi Gayre
They are very friendly to work with. The service department is fantastic and they stand behind the cars they sell
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June 2024 by David Dalton
Matt and the team at Mastertech Automotive are simply awesome. I am truly impressed with the customer service and professionalism I received while purchasing a truck at this dealership. Matt was upfront with all associated costs and explained the sales process in detail. Everyone at the dealership was extremely friendly and welcoming and went above and beyond with making sure all my questions were answered and the sale was done to my satisfaction. They were super attentive to my needs and I couldn't be happier. I will return to Mastertech Automotive in the future when I am looking for another vehicle and give them my full endorsement.
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April 2024 by Jennifer Ramsey
Took my BMW in for brake install and an oil change. The shop was awesome overall. Customer service was professional and informative, and the service was great, including the price which was affordable. I do recommend this shop to any looking for service in the valley.
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March 2024 by allen cox
These guys are awesome. Alternator went out while traveling through town on business. These guys took care of me quickly and even gave me a car to use to get to a hotel and get dinner. Top notch! Highly recommended.
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March 2024 by Phil Lennon
Best shop in town! Wonderful folks doing work of the highest quality. This is where you need to go to take superior care of your vehicles.
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February 2024 by Luke Miller
Great service
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November 2023 by Ay-Ay Ron G.
Couldn't get to my car in less than 3 weeks. Good for them, bad for the customer.
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September 2023 by Turtle Pain
Awful customer service, predatory tactics and nasty responses to negative feedback on their Google reviews.
I will tell everyone I know to stay far away from this company after what I went through.
Edit: The petty reply doesn't make you look better
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September 2023 by Timothy Gladwell
Very helpful great service. Will only perform what is needed. Look out for best interest of customers.