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July 2024 by Mother The Monsters
Aside from my typical expectations of a Fairfield Inn (which are always, and in this case, DEFINITELY exceeded!) I must say, after many hotel stays in a row, this was the first with a dedicated Gluten Free breakfast section. Not only is that fact amazing and appreciated, it was also delicious! Great staff, clean rooms, where’s the 6th star option?!
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July 2024 by Rhona Reagen
This was a destination for travel and I cannot say enough good things about this property. Check in was seamless- I am a Marriott Rewards Gold member and the staff prepared my room according to my profile. Very welcome after a long day of travel! This is a newer property and it is spotless- lobby, eating areas, and my room were very clean throughout my stay. Room has standard furnishings. Housekeeping offered only every other day. Big Bonus for me- a dedicated gluten free corner in the breakfast area. Many thanks!!
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June 2024 by Jonathan Collum
It has been quite a while since i was in a hotel where i could say it felt like the staff was happy you were visiting. In particular Brenda was there both mornings at breakfast chatting with guests, clearing tables, offering bottles of water and just generally offering hospitality (a concept lost in the industry at large apparently). Our room was on the second floor and was small but comfortable and very clean. Overall a great stay and I'd definitely stay here again.
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June 2024 by Bill Shafer
Nice hotel close to the highway with lots of restaurants nearby
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June 2024 by Gena C.
Clean and new hotel. Good breakfasts and service.
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June 2024 by Lynda Andrews
Friendly staff & close to wedding we attended ♡♡
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June 2024 by Rebecca Orr
My husband stayed at this hotel the week of his birthday. Try as I might to have an outside vendor deliver a surprise birthday cake ( two orders placed, two orders cancelled by the vendor). I called the front desk and spoke with the LOVELY Annette Spencer. Not only did she help be get a birthday cake up to his room for his birthday, she went and procured aforementioned cake AND a goodie bag on her own and she proceeded to hand deliver it to his room. 10/10 customer service. Hey upper management, I hope you are reading this, as Annette is your employee of the month. Thank you!!!!!!!!
Noteworthy details: Promote Annette!!!!!
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June 2024 by Stan York
Still Very new property in 2024, well kept.
Large Wall mounted TV offered MAX, Prime, Netflix and one other. I did not see support for casting or to use my HDMI cable.
Nice shower.
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May 2024 by Jim Lavine
Better than the Courtyard up the road! New, clean, and a decent breakfast included.
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May 2024 by Melissa Hargreaves
I was very impressed with the Fairfield in Staunton, VA. The mobile check in was super easy and I was able to walk right in and go directly to my room. The room was super clean! I stopped in for breakfast on my way out and Brenda was amazing! She was so friendly and made sure I had everything I needed. She checked in multiple times to see if I needed anything else. She even made my waffle for me because the waffle maker was being used when I went to make mine. I will definitely be staying here every time I'm in Staunton. :)
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April 2024 by Alex Hilton
Front desk staff (Jo), dining staff (Tracey) are some.of the most pleasant people we have encountered at a Marriott. Rooms are comfortable and clean. We had a king suite located at the rear of the hotel and it was very quiet. AC worked great, two large big screen TV's, large washroom, and one of the best showers (lots of powerful hot water). Even the free breakfast provided several healthy options, and super service! Lots of local gas and restaurant options if you wish.
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April 2024 by Drew Gaines
Great hotel. Comfy beds, clean, amd great breakfast. The staff at breakfast were all super nice. Brenda went out of her way to serve us.
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April 2024 by Paul
Rooms: Rooms were clean..
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March 2024 by Randy Murphy
Good place to stay over
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February 2024 by Brian Henderson
More attention could be given to detail on cleanliness to room accessories.
