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October 2024 by Mauna Cowan
Two men came out to look at our RV and were helpful to my very, frustrated husband! Thank you!
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September 2024 by Susan Theisen
We were on the road 9-23-24 & thought we're having problems with our trailer, so we just went there. & The service mgr found time for us checked the trailer out, assured us all was well & didn't charge us. WHAT A GREAT MAN & PLACE. thank you if you read this.
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September 2024 by Jeremy Kerstetter
Driving down 81, we needed a part immediately. We called ahead, they had it, we did the repair ourselves and were on our way. Very helpful service to get the part we needed as there were several options. I would return here again anytime I needed help, truly a service minded RV center.
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August 2024 by Anida Garber
So far our experience here has not been a good one. Three months ago our travel trailer was hit by a person eluding the Augusta Co. Sheriff's office.
Our trailer was hit so hard the drivers side left the ground. The hitch receiver was bent upwards and had to be replaced. Curb appeal handled the truck repairs. I highly recommend them.
The couch was ripped from the wall and was up against the couch on the opposite side. Dividers in the cabinets were dislodged. Items are stuck underneath the slide outs and so much more. Outside the slide bracket is damaged, the tire is flat, the axle needs to be replaced as well as the suspension parts and some body work.
Imagine our surprise when the estimate by Charlie Obaugh's only listed one tire, axle and suspension parts.
I called to check with them and make sure they were aware there was also inside damage. I spoke to the rudest person imaginable. He told me it was a "preliminary estamate" and that State farm had called them several times already and they had nothing else to say. They hadn't had time to even look inside yet. They submitted the estimate without ever going inside.
Fast-forward to this week. Yes, it just went in to have the axle repaired this week after a bunch of back and forth. My husband was told to call yesterday to check on the progress. He did and they said nothing else needed to be repaired ? That's impossible......
To be continued...
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February 2024 by Chris Hamilton
The shop did a thorough and timely job for us on our forest river RV. They left a little bit of mess inside but it was not bad. It's expensive as all RV shops are.
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November 2023 by Kathleen B.
Took our rv in as the air conditioner was not running. They put in a new one then said they also needed to put in a new thermostat. More than $2000 later, we picked it up. Two nights later we went camping. The first night we had a thunderstorm. It poured rain inside the rv. Then, the air conditioner cut off every night around midnight and though the temp got to 85, inside, it didn't come back on until sometime the next morning. Then it started cycling off and on every few seconds. Took it in. They said they couldn't get it to leak but they tightened it down, then they said the thermostat light was going off because it went to sleep like your phone does. After pointing out that we never said anything about a light and going through what it was doing again, they ran the air conditioner for several days and again said they couldn't get it to do it. Of course, the temps were in the 50's and highs 60's, unlike the 90's we had been in and no one was in the rv at night. We suggested they replace the thermostat. That would cost us another $200- that's what they charged for a $30 thermostat (the same one is available on Amazon) plus the 5 min it takes to install. So, we picked it and took it home. We live over an hour away so it was several trips there. The air conditioner worked and the compressor went off and on as it should. The fan runs continually but we read that is what this extremely low quality thermostat does. So though they claimed they could find nothing wrong, it now runs very differently than before. They didn't pay for the raised flooring the leak caused. They obviously fixed something but didn't want to pay for damage. Not very trustworthy if they can't admit errors or even tell us what they did. We'll go elsewhere next time. Save yourself a lot of time and money and do the same.
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September 2023 by Bill Soper
No RV towing or recommendations
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July 2023 by Gary Henderson
Stopped in the RV dealer for RV inspection and new battery, fast reliable service and outstanding people to help you!!
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May 2023 by Lee Whorley
Professionalism at its finest
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March 2023 by Kathryn W.
We were recommended this place by a friend for our fifth wheel repair. We had a leak in one of our slide outs, which ended up with the floor rotting. We dropped it off, and John checked us in. He sent us weekly updates and pictures, letting us know the progress every step of the way. They were timely and professional, and I could not recommend them enough. John went above and beyond to answer questions and help us with getting our repair completed. If you have an issue with your camper call them!!!
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January 2023 by Brenda Dawson Mathias
Wonderful place to do business if looking for a new RV., 4 wheeler or truck. Lots of RVs to choose from. The salesman Todd Simmons was so helpful and I found him so honest and what an amazing personality. If you are looking for a New or Used Rv I suggest that you call or ask for Todd Simmons . The manager was also so honest and pleasant also. I have been a real estate broker for over 30 years and have trained many sales people and it is so enjoyable to meet a salesman that really cares about making his clients happy. Brenda Dawson Mathias
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January 2022 by Edward Kovalcik
Helped even when he didn't have to no pressure to come in but helped when no one else would
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January 2022 by Scott Schaffer
Great customer service with service and parts.
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April 2021 by Brian Merriman
Meghan was very helpful and a joy to work with.They also set up the hitch so the camper pills perfectly.
