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“I haven't been to this location in a while but upon returning and seeing a familiar face, Jennifer who has been gone and back a few times, let me know I would receive the best customer service. We chatted for a while about how things are going and she is so genuine in providing the best for the local community. I had something to send via FedEx and it was an easy transaction. I hope to return for another transaction and meet the rest of her staff. Thank you.”
“Kenya is hands down one of, if not the best, individual I've ever worked with! She was thorough, kind and extremely detailed oriented. She walked us through a few solutions for shipping a large item internationally and even advised us to call her on a different day to help save some money. Whomever is the manager for this location, please GIVE HER A RAISE! She is the epitome of excellence and extremely customer focused. Thank you Kenya for all of your assistance!”
“I have been working with the Estes Express out of Stafford VA for about 18 years now and I have always been treated well with customer service and very few problems with shipments.”
“This place should be called Staple instead of Staples… Because Elizabeth is The Staple of this place… without her there, I don’t know what this place would do. Even saw her working later than the manager (how she wasn’t the manager blows my mind).. she could put Elon Musk out of business with her level of efficiency, works HARD and is SMART… But that being said she has helped a bunch….. and style?? Talk about style! She’s got it, love her hair! Don’t lose her Staples or you will just be S… because you would have lost the Staple of the business.”
“I'm not sure what all of the bad reviews are about.. I have been coming here almost weekly since 2020 and have never had any issues. I usually come here to return Amazon packages or to drop off a package (I sell old items and clothes online). I have never had an issue with the staff (they are very friendly) or with waiting. I'm usually in and out within 5 minutes.”
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Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Sam is freaking amazing! Awesome customer service and she really took the time to make sure everything was correct for my International shipping and had great suggestions. Will use this business again because of her.”