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October 2023 by Tracy Hickle
So here’s the story. Moved to Stafford about two months ago, needed to get our cars inspected for registration. We went to a few other places, everyone was booked or had an unimaginable line, one place was just plain rude, we showed up at Aquila Auto Repair and the first service tech we ran into, told us where to line up and that it would be about twenty minutes per car in front of us, but it would move quick and to just wait in the car till one of the techs came over. My husbands truck was first after waiting for about ten minutes, after his truck was done, it was my Jeeps turn. The tech walked up and asked me if I had the light covers for my lights inside the grill: I told him that I did, but had left them at home, he told me if I could go grab them and be back before 11A he could do the inspection… needless to say, I couldn’t find the covers so I ordered them and of corse they took a week to come in, today I went right back there and got my car inspected. Mark, one of the technicians there told me he wanted to show me a few things that I need to keep in mind and have done to my Jeep, just regular maintenance no pressure it was nice and I feel that I can trust them to do work and not take advantage of a silly girl, I’ll definitely be back.
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October 2023 by Hank Taylor
We've gotten great service for our vehicles here since we moved!
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September 2023 by Kurt Wells
Great experience and nice honest people to work with.
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June 2023 by Jon Owen
Peter got my exhaust ran just how I wanted it ! Definitely the best in the business !
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June 2023 by Yolonda Sylvia
My husband took his antique in for exhaust pipe repair. Dude was too big for the car got in pushing the clutch to get seated in the car and bent the clutch rod, tried to say my husband drove it that way but of course the car would not move. So how could he drive the car there from Thornburg. My husband had the car towed from there with out it being fixed. This piece of mess place has cost us a large amount of money and they still have yet to say they would pay for anything. Don’t go there they are !!! Next complaint is to the better business BureauService: Brakes
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May 2023 by Rafael salaices
They took good care and were quick and efficient for my motorcycle state inspection
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May 2023 by J m
In from out of town, was referred here from few locals and glad I was! Excellent service
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March 2023 by Raymond Bennett
Needed an Emissions inspection, other shops had the inspector off duty, or needed an appointment. Drove to Aquia Auto Repair, no problem. Friendly,fast and polite. I will continue to use them for every thing I need.Thanks guys for the fast professional attitude
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February 2023 by b.
1) They quoted me over $3,900 to fix a leaky oil pan, I declined. Mother in-law took it to the mechanic on base instead --- they charged about $500 for the same work. Beware!!2) Before that happened, I had taken my mother in-law's vehicle in for minor service while she was overseas. She is a 25 year military veteran and long-time customer but they refused to apply the military discount that they'd always applied for her over the years because "she wasn't there in person", said that she'd have to email them a scan of her military ID. First of all, the license plate of the vehicle says Disabled Veteran! Second, they themselves have years of receipts of past service proving they'd applied the discount for her in the past, even when it wasn't her bringing in the car. One of the receipts with the discount applied showed my father in-law's name, and he isn't a veteran. I didn't feel like a drawn out argument since it wasn't a lot of money, but to me it's the principle! Why would you ask a loyal customer you know for a fact sacrificed to serve our country to waste their time emailing you a scan of their military ID over $15??
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February 2023 by D
I have been going to this repair shop since 2019 when I bought my first car. Since then I have brought 2 other vehicles here and they have all done amazing work on them. I really appreciate how they call and let me know what's wrong, give me a price over the phone, and ask if I want to move forward before doing the work. They also text me when I'm not able to answer the call and it's very convenient as I'm at work and cannot always answer. Being a young female, I'm always worried that repair shops will try to screw me over pricewise, but I've never felt that when bringing my cars here.There was one situation where my cars throttle body was clogged and spark plugs needed to be replaced as my car kept dying on me while driving. They fixed my vehicle and as I was driving home the car died on me again. I called to let them know and they told me to bring the car back and asked if I needed a ride back to work. My car was ready maybe 2 hours later and has not had issues since. I truly recommend them if you are in the Stafford/Dumfries/Triangle area!
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January 2023 by Duane Ford
Sold auto parts to them for years, had work done by them. They are honest and dependable.
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December 2022 by Myra Brown
This Auto body shop has always been available for repairs, no extended wait times. If given a wait time they make sure to meet that deadline.
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November 2022 by Jevon Howard
Good service. 2nd in line took around an hour to get to me for emissions. Tech must have been on break but would have appreciated if someone notified the customers in line or had pa sign saying so.
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October 2022 by Jesse Vanderbilt
Gotten all of my state safety and emissions inspections here and never had any problems. Everyone here has been friendly, honest, and respectful every visit. Wait times might be long because they are usually very busy but worth it in my opinion.
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October 2022 by Jessi Laudenslager
I have been coming to this business for several years with all of mine and my children's cars. I have always had wonderful service until the last time my son brought his car in for an oil change and being a kid not knowing the difference they gave him an synthetic oil change and then charged him for a new filter without letting him know it was going to be extra so what my son thought was going to be a $50 oil change cost him $100. Then i called today to find out how much a standard oil change was and how much a front end alignment was i was told they don't quote prices over the phone. I told him an oil change and a front end alignment are usually standard prices not items that have to be quoted. He said well we don't quote over the phone then he said this several times. I asked if they didn't have set prices for those services he said i said we don't do pricing over the phone. He was very rude i have never had an issue before these 2 incidents but it was the same guy both times (or sounds like him over the phone)
