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“All the ladies here are amazing! Been with them for a few years and they continue to be amazing. Thank you lovely ladies and wonderful bank for everything you do! Especially teaching me so much! I’ll forever recommend you guys (:”
“Most friendliest bank I have ever dealt. Been with this bank since 2005. Formally known as cardinal bank. Stafford branch is so nice. For me and my family this branch is awesome. We always feel a family atmosphere.”
“This is a shared branch credit union in Stafford, VA. I initially went there for transactions with my old credit union. I found their customer service so outstanding that I decided to join. They remember my name and they provide excellent service. I highly recommend them to anyone who wants a personalized experience with their banking institution. They have a walk up ATM which is very important to me because I do not drive. I'm so glad I joined. You will be too.”
9:00 AM - 5:00 PM
Navy Federal Credit Union ATM, Stafford
Banks
“I've been with Navy Federal for over 15 years, and the only complaint I've ever had at any branch is wait times, and that probably my fault for always coming in on weekend. Our local branch is always friendly and helpful. I've had my mortgage, car loans, and a personal loan at Navy Fed and they've always been accommodating and patient. When furlough hit because of a Government shutdown, Navy Fed was there, first with overdraft protection and now with their new guaranteed 0% interest late-paycheck loans. Great internet rates and customer support as well. I couldn't be happier, and I'll be a customer for as long as I can reach a branch.”
“Very helpful and friendly staff! T was so sweet, I came in with my 1.5 year old daughter so it can be difficult to entertain a toddler while doing errands. She gave her a piece of paper and pen and drew with her while I was figuring out everything on my phone for online banking! Thank you so much for making this experience pleasant!”
9AM - 5PM
1525 Stafford Market Pl, Stafford
Banks
“Agent MD was especially great to me. Excellent Costomer service. He went above and beyond to meet all my needs.. I am appreciative of your service and kindness. MD. A few more people like you in a branch makes a huge difference in how a Costomer for greater than 23 years in banking with Bank of America like me will alway stay with Bank of America. Again, thank you for your service.”
“When you call the branch, someone actually answers the phone no dialing one for English or going through some long process of verification just to talk to somebody staff is extremely helpful and pleasant, so refreshing compared to other banks”
“I had an issue with setting up my autoloan payment, but luckyly , the assistant branch manager ( Elizabeth t ) solved it in no time and guide me towards correcting my Obestical regarding payment on time .in additional to that the branch manager Anna , made sure that I was being helped . Bravo pnc .”
“I had an issue with setting up my autoloan payment, but luckyly , the assistant branch manager ( Elizabeth t ) solved it in no time and guide me towards correcting my Obestical regarding payment on time .in additional to that the branch manager Anna , made sure that I was being helped . Bravo pnc .”
“My 4-star review is for Diana (unfortunately, I didn’t catch her last name.) Diana is the branch manager at this location. I had moved from Stafford to Fairfax and my tax return check had been sent to my BB&T account, the bank had only my previous address listed in their system so they sent the check to that address. I called the Stafford branch very early in the morning and a few days prior to speaking with Diana, I spoke with a male rep that sounded dismissive and didn’t seem to have patience to deal with my problem. I was feeling frustrated having to deal with the IRS as they had me go back and forth between the bank and the IRS until I finally called again spoke with Diana, she was very courteous, professional and she actually listened to my situation. Same day she called me back saying she had information as to where the check had been sent and helped resolve the issue. Diana went above and beyond to assist me in this matter.I am so very grateful for Diana, someone who actually listens to their clients/customers and helps. Thank you, Diana!”
“My experience was Amazing. It started off rocky but it wasn’t because of any members of the branch. I had fraud on my account, and Melana helped me fix the issue and helped me open an account for my teenage daughter. Melana was patient and she made sure that all my needs were fulfilled. Even the branch manager was a breath of fresh air. Because of Melana, I’ll be back to open a joint account with my fiancé.
Melana deserves employee of the Month. Kudos to her !!!”
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“Excellent customer service, highly recommend this location. Everyone was friendly and Dana who helped us make checking and savings account was very knowledgeable and respectful. Everything was done under 20 - 30 minutes.”