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April 2024 by Elaina
Mariam and Sequoia were so so helpful, thank you for all your help with nabbing some great finds ladies!!
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February 2024 by Vernell Phillips
Great one on one personal service well please. Will recommend this service to others
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April 2023 by Erin C.
Went in today to see new inventory and use a coupon. This store has an ever revolving door of associates. Not one of them greeted me the entire 15 minutes I was there. As a legend rewards member I will spend my money in the Woodbridge store or online.
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December 2021 by Sunita Kapoor
I love working at this store but regret not getting a proper training on site from my manager. She would rather fix up the store all day. She doesn’t praise or appreciate her employees when they do a good job:(
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November 2021 by Skeeta Smith
This store has a lot of nice clothes for women thats petite. I didnt see anything for me. A woman who has popped out 3 kids and my breast, thighs, and stomach are all over the place.
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May 2021 by Eli Vardis
Best store ever!!?
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April 2021 by Kimberly Strong
My favorite WHBM location. Staff are helpful. Found me savings I didn't know about, quickly ordered my size online. Nice people!
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February 2021 by rosemary Davis
Huge fan of their clothes. Every time I walk in there, I always find something that's fun and a little different and great quality. The ladies that work there are very knowledgeable and will give you just the right amount of attention that you want. They are not pushy but are right there if you need anything.
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October 2020 by Jonathan Austin
Is a great site in general
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March 2020 by Madison L.
Let me start off by saying that I hate shopping. It overwhelms me. I came to Springfield Mall to go to Macy's to find a dressy black blouse. After looking through their disorganized racks, I found nothing. I left Macy's and decided to give White House Black Market a try. I walked in and was immediately greeted with a warm welcome from Allison. I told her what I was looking for and she directed me to different shirts that were what I was looking for. Their racks were organized and the store was clean. That in hand with Allison helping me pick out what to wear was awesome. I didn't feel overwhelmed at all. She put me in a dressing room and another associate (Laura) came by to see how everything was fitting. I ended up getting 3 beautiful dress shirts. If I could give Allison and Laura more than 5 stars, I would. They were so helpful and made me feel confident in my choices. They even steamed my shirts for me at the end. So wonderful. I will definitely be coming back to shop here.
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February 2020 by Janet L.
Horrible experience in this place. I felt looked down upon for the simple fact that I had my baby in her stroller. The ladies here kept looking at me as if I was to steal something, but I wasn't even acknowledged when walking in. Mind you this was a weekday and there was no customers, so "being busy" was no excuse. I like the quality of the clothes here, but I hate to say, this location is the absolute worse and I don't even go there any longer.
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February 2020 by Yanina M.
This store isn't family / children friendly . I live in the state of Florida where I go to this brand store often . Since I like it so much why not go right. I walked in , I was greeted very kind but a young lady , she was very upbeat and explained all the promotions( something I am used too) I saw a dress decided to try it on. My sister which has. 5 month old baby was there with me to enjoy some shopping. All of sudden my niece had a baby accident and my sister decided to change her.because it was urgent. As I am trying in the dress I hear Allison the older lady with short blonde hair say to my sister" I wished you would have told me you were doing this" . Since when does anyone have to ask a stranger to change their child. I get out to check on my sister and Allison approaches for the second time and opens up the dressing room curtain with our saying excuse me or anything. What if I was naked trying to put on back my clothes. She invaded my privacy, who does that. What I didn't realize that the dressing room was full of clothes that someone else had left and she asked me to give her that clothes. Her tone toward us was if we were going to steal it. So I grabbed it gave it to her. I got dressed and we left. I didn't want to cause a scene at the store due to my sister being so upset. My sister felt humiliated and I was so upset that we just left the store with out saying anything. She was very rude and should not work in a store where you have to deal with customer of all types of nationality and people whom have children . It's a mall where families come to spend their money. I will never ever go back to this store . Also Allison doesn't know that one of her best customer is my aunt, and she does know her . That's why I went to the store because she said I would be treated great. Allison you messed you , you never know who comes to the store, looking for great experience. So if corporate wants to reach out to me or the district regional manager You are welcome to do so. This all happen 2/11/2020 at 6 pm . The store didn't even have customer inside as we walked in.
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January 2020 by W L
I like the associates at this store. They're usually quite helpful without being overbearing or pushy, which I appreciate.
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January 2020 by jasmine henry
My daughter and I went into White House Black Market the morning of January 14, 2020 in search of an outfit for an event. Our sales associate Meghan went above and beyond to assist us! The moment we walked in Meghan helped us find the correct sizing and offered additional recommendations. This was the first time I have ever shopped in this shop, and although the clothes are cute, it was the attention to detail by our sales associate that was the most impressive aspect of my shopping experience. Meghan is what excellent customer service skills looks like!
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December 2019 by Mario Pacori
Today around 4:30pm,
