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February 2024 by David Lehman
I've been going to WSCC for years. Great service and never any surprises.
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January 2024 by Xiangqian W.
I called about the dreaded "Check Engine" light. "Swing by and we'll check the code for you." That was supposed to be the busiest time (3-4 p.m.), but I went in anyway. The place was indeed full of cars and mechanics talking to customers. I circled twice before parking behind a waiting car, and went into the office. "I just called ..." "Oh, Toyota ...?" before I finished my sentence, a friendly man told me "I'll meet you at your car." Two (or three} minutes later, he said the car had a fuel leak, possibly from the gas cap. He re-tied it and the light was gone. (Right, the light was on after someone else filled the tank). No charge, and I'm not sure it's appropriate to tip, but I will definitely bring business back here. The man, by the way, is Brent, whom was praised by several Yelp reviews. I am happy to meet him in person.
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December 2023 by HW L.
I was on my way to drop my daughter off to school, then head to work, and realized that my rear passenger tire was flat. As panic set it, I stopped by West Springfield Auto Care and they assisted me immediately. I was out in 10 mins total for a flat fee of $25. The level of convenience, quality service and overall professionalism are unmatched!
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November 2023 by Greg Levine
I traveled to the area for a short weekend just before Thanksgiving and the next day found a leak. Brent promised to squeeze me in and try to get me home within one day even though the shop was clearly busy. Within two hours they called to say that my coolant was leaking and the water pump and timing belt needed to be replaced. Since it was an old car, Brent agreed to give me time to find a new vehicle before committing to the work. He went ahead and ordered the parts to make sure there were no delays. A few hours later I bought a new car and showed up to pick up my old car. I fully expected to pay for the labor to run the diagnostics and maybe a restocking fee. But Brent said I owed nothing. He was a bright spot in an otherwise terrible experience. He didn't have to be as generous as he was. I am very thankful I came to West Springfield Car Care today.
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November 2023 by Temperus HVAC
This is the only place I take my work vehicles and personal cars. They are honest and do great work. Gary is awesome
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November 2023 by Shari
I went there for the first time to get my car inspected. Very quick, efficient with a friendly atmosphere. I will definitely return.
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September 2023 by Gordon Barlow
Recently moved in, this was on the list to find a reliable knowledgeable mechanic, West Springfield Car Care has been fair, honest, and helpful. I service all my vehicles here.
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September 2023 by Constance Dorsey
A honest mechanic is few and far between!! UNLESS you come to West Springfield CC!! We purchased a Yukon Denali from Koons in Tyson’s (KT) and every other time we take the truck in for an oil change, KT will find some emergency / code red service that needs to be fixed. I’ve started taking the “code red” list to the team at West Springfield CC and they give me an honest assessment. The team at West Springfield is stellar…no b/s, straight w/ no chaser!! And I appreciate that. I’ve recommended friends and family members to come here for a 2nd option (when in doubt). Again, I cannot speak highly enough to the team and service here.
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August 2023 by Jami Benham
More than once they’ve saved me in a bind. They always get me right in, they’ve patched my tires, fixed an oil leak, etc. They are always kind and professional. Prices are much better than surroundings car care places. Thanks, WSCC!Services: Tires
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July 2023 by Patrick J. Malone
West Springfield Car Care is the absolute best in craftsmanship, skill, efficiency, and fair-pricing, where the team is very honest and upfront about what your total costs may be, where they go above-and-beyond to make you and your vehicle repeat customers. I highly recommend the entire maintenance team at West Springfield Car Care!
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July 2023 by Valerie Benson
They did a great job. I was referred to them by my friend Sharon whose mother had good things to say about them Now I saw on Yahoo news that the BIDEN ADMINISTRATION DENIES RIGHT TO REPAIR / Steve Symes/ US Motorious/:Yahoo news according to what I read the Biden administration is going to deny people the right to repair their own cars and go to the garage and mechanics of their choice. He is going to make it illegal to go to your own garage and mechanics of choice. He wants all repairs to be done by dealerships and manufacturers no installing parts bought online and elsewhere. Should we start a petition boycotting his proposed executive order?;Many of us can't afford to buy parts through the dealership nor afford to have them exclusively work on our cars. Should we show up and demonstrate in front of the White House?
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June 2023 by Jonathan Ely
Very impressed and pleased with the level of service I’ve received from them!These guys are thorough and went beyond any mechanic shop I’ve taken my truck!Although I don’t know any of the technicians names, I do know the managers name: Brent! Solid guy, fair estimate and price, and he knows his craft!I’m thankful I was referred to them and I’m referring them to whoever reads this post as well as my friends and family!Service: Body & Trim
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March 2023 by Amanda Erickson
We do all of our state inspections here. We have always received great customer service.
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February 2023 by mohamed rahmtalla
They charge me for diagnosing what I already told before drop off my car.They should inform the customers about the diagnosis fees as a check list since they assume they can not fix it.Very bad experience.Service: Auto engine diagnostic
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January 2023 by JUDITH REAGAN
Amazing. Customer for 15 years. Great work, very fair pricing and just nice people. Send my friends. Only service I use. Five star.
