-
March 2023 by hipu
Absolutely pathetic. Every time I interact with wells Fargo it makes me want to move my commercial account to another bank even more. This time I've discovered that in the year 2023 they do not offer one of the most basic banking features of an instant debit card onsite. Some things can't wait 3-5 business days, and in most things I can send/receive money in seconds. So why does it take 3-5 business days to get a debit card from Wells Fargo?
-
February 2023 by Ally Kraus
Sopa was incredible!! She saw us on very short notice and took care of everything quickly and efficiently. She was super friendly too
-
December 2022 by Tom W
Very rarely need to go into a bank these days. Simple transaction that had to be witnessed, handled in an efficient manner.
-
September 2022 by Shiny Zhang
The branch manager was very nice and professional. She helped me with the international wire transfer.
-
April 2022 by Sina Inanloo
Racist teller gave my wife a very had time when she went in to cash my check. 15 minutes of back and forth saying the signature did not match, until another teller stepped in and verified the check and signature.
-
January 2022 by Pesh
What a fantastic branch. I needed to cash a “bunch” of savings bonds. They had one teller and could have sent me packing. They didn’t, instead they cashed as many as time permitted and then the branch manager called another branch who had more capacity. She scheduled a time for me at this bank and I was able to complete all my transactions. I can’t imagine better customer service than this. This team is awesome!
-
January 2022 by MyVo Produce
There is 0 star for this location. Especially the branch manger.
-
February 2021 by anastasia pestova
This branch is amazing. They were able to help me notarize a document while another branch didn't have the know-how or staff to help me. The associated Ethel is knowledgeable and helpful. I recommend!
-
June 2020 by Sayed Mossavi
I had an appointment with Miss Sopa York earlier today and I couldn’t be more grateful for her professionalism. I called the bank and she immediately scheduled and appointment with me. Very knowledgeable, cares deeply for those she helps, and pays great attention to her work. I appreciate her efforts and she effectively helped me sort out what needed sorting. Thank you very much. Sayed Gardezi
-
September 2019 by Andrew L.
The Wells Fargo Bank branch at Old Keene Mill Road and Rolling Road in West Springfield is a good one. The drive-through moves quickly and the tellers are friendly. As a Wells Fargo customer I've used the inside notary and Medallion Seal services. The branch stocks Euros and UK Pounds in foreign currency for exchange services. Other currencies are available for a fee and must be ordered in advance. Downsides: The ATM sometimes runs out of money after a long weekend. The corner location makes the bank difficult to reach and then exit and return from the same direction.
-
March 2019 by Jessica E.
Making a run to the bank isn't normally an enjoyable experience, but every staff member at the branch that has ever served me has been so genuinely kind and helpful. Makes what is usually a chore a very pleasant experience.
-
December 2018 by Jacob Peterson
Wells Fargo is lousy bank 🦠ever you can even deposit cash into my friend account ...!!
-
July 2018 by Mohammad Mansoor Abdulbari
So weak service, never have 100s.
-
September 2017 by Chuck C.
Wells (Worth Less) Fargo, After a number of significant, rather epic, fails on the part of this Well Fargo office, I find myself in a position where I have no reasonable choice but to end a previously good relationship with the bank. This relationship existed for well over 15 years and across multiple states. I have attempted multiple times to transfer funds via "bill pay" to pay out a trust balance. The system does apparently not allow that. After several unsuccessful attempts, I called tech support and they were unable to correct the situation. Today I went to my nearest WF Bank. The clerk displayed ineptitude, or maybe just laziness, and stated she was not able to help me. The person I was speaking with said "I don't understand what the system is doing and don't know how to fix it." Then she told me to go home and call their 800 number. All this over a "little" $20,000 transaction, and, forget the fact that I have, as she saw and noted, another $50k in other accounts with them. Grrr, Well enough said. I give up on you Wells Fargo. All my accounts with you will be closed as soon as possible. Good bye.
-
April 2017 by Jim Adams
Easy access ATM
