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March 2024 by Adam Stokes
Very poor customer service can't even speak to a real human pathetic! DO BETTER.
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March 2024 by Big Daddy
Some of the finest packing I have seen from a UPS pack and ship store. They were proactive in getting me a lower price and the packing was stupendous on a very fragile item which was challenging to pack safely.
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February 2024 by Sonia Carrion
They are nice, polite and fast, I like the store and staff, great service and clean office
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February 2024 by Liz Arritt
Love this UPS store! I have my business address there and they are always so nice when I come in, and are happy to check my mail when I call to see if I have something to save me a trip. Great whenever I have to ship things, too. Highly recommend them!
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January 2024 by Yeseniacarolina
Very attentive upon arrival, and they attended to me very quickly ?
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December 2023 by Chakshu Gautam
Well, I had a property I purchased from an online auction and I was very worried as to how I’m going to get it mailed. I called the UPS store and spoke to jyoti at around 8 AM in the morning and at 11 o’clock. She had collected my property and gave me the price including insurance. I have never seen people move that fast. She was highly efficient and very helpful. She knew exactly what she was doing.
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August 2023 by Mary Highlander
I make a lot of purchases through online auctions and I have recently decided to only purchase from the auctions where I can use THIS UPS Store for my shipping! Donnie and John are amazing to work with, they are professional and use extreme care when packaging your items. This UPS Store is the ONLY shipping vendor that has never damaged any of my purchases in transit or otherwise and if anything ever has happened Donnie and John will go out of their way to make things right. Do yourself a favor, if you need shipping in their area, do not use any of the other UPS Stores or other vendors, I promise you will save yourself headache and frustration by just leaving it to these guys!
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July 2023 by Matthew
Nicest staff members this morning. Both gentleman helped me with a shipping need-made my day much easier. Excellent customer service-and very polite. This is how shipping should be.
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July 2023 by Mariya Sulaymanhel
This is the best UPS location in Springfield, the staff is very kind and quick. I've never been disappointed here.
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July 2023 by Vinte Red
Great customer service. The employees are always kind and helpful when I come in.
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July 2023 by Jas P
Very helpful staff, quick and efficient. They take care of me very well every time I come here.
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July 2023 by Mari S
This is the best UPS location in Springfield, the staff is very kind and quick. I've never been disappointed here.
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June 2023 by PhamuelAdamz
I come here to drop off my packages all the time, quick in and out. Parking lot is great, easy to carry your packages in, they even have a hand truck for use when you have a lot.
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June 2023 by Gian-Carlo Reyes
This is the best UPS Store in the area. The staff are all very helpful and polite.
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June 2023 by Jasmine P.
Helpful staff, quick and efficient. Come here for your shipping needs, they also provide printing, copies, fax, Notary and even passport photo services!
