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February 2024 by Jasmine Williamson
I wish I had before picture but I'll try to describe the "before" state of the vehicle as best as possible. My fiance and I brought in my F-I-L's vehicle, a 2013 Honda Pilot. There was sun damage to the roof's paint and front driver fender/bumper damage. An eye soar definitely, The fender/bumper looked like a crumpled piece of paper covered in speckled rust . ? Out of the many estimates we gathered we remembered a family friend used this company's service before on multiple cars in the past.We figured we would at least get an estimate, compare pricing from neighboring Autobody shops, and go from there. Little did we know, how smooth and trouble-free this process would be. From the moment we stepped in the door we recieved EXCELLENT SERVICE. The gentleman that aided our pleasant experience was Jeff. We recieved a spot on estimate of when the vehicle would be completed, which made for scheduling and returning our rental stress free. This is just one instance of how well this company's communication is, not only with customers but as a unit themselves.Upon picking up the vehicle, I was and still am in awe over the perfection Springfield Auto Body accomplished. The saying, "You get what you pay for" is merely an understatement as this company is priceless in the ethics and professionalism they exude. Jeff let me know that the paint was difficult to match and gave me a 1-2 ounce bottle of paint with directions on how to apply it. This is something they didn't have to do, but did anyway.My family and I are truly grateful and if we ever find ourselves needing a service we'll surely find our way back.Thank you to the Springfield Auto Body shop for the work you did. God bless you all and may your buisness continue to flourish because you genuinely deserve it!The attached picture is the AFTER.
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February 2024 by Alex Picariello
Great experience having my vehicle repaired here. Richard is the best! His professionalism and communication was great! Thank you
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February 2024 by Kasson Massimino
I had a really great experience. When my car was hit, everyone was super compassionate. They broke down the process for me so I would understand the timeline and how my car was going to be taken care of. Richard communicated every step of the way and took time to answer all of my questions. I got my car back in perfect condition. Great customer service and very skilled.
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February 2024 by Bob Thortwack
This is the best auto body shop in the Northern Virginia Area. Quality work with great service and VERY reasonable rates. Manager Jeff is the best and will take care of you like a family member.
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January 2024 by K P
I highly recommend Springfield Auto Body to anyone that has the misfortune of needing work done to their vehicle exterior. The body work on our vehicle was done expertly with an end result that was fantastic. The shop is run professionally. Rich and Jeff are true gents and explain every detail. Vehicle was returned to us in the timeframe as promised. I appreciate the attention to detail and they went above and beyond what was needed. We received updates along the way. I am confident that the resale value on our vehicle will not be diminished due to flawed body work or imperfections. Thanks for taking care of us and our vehicle.
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December 2023 by Tracy Ballard
Great communicators, stellar work. Highly recommend.
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December 2023 by Bethany Youngblood
Excellent bodywork and stellar customer service. Jeff and Richard are extremely knowledgeable, professional, and friendly. When my mom hit a deer, Springfield Autobody worked with her insurance company without a hitch and made her minivan look like nothing had ever happened to it. They also made certain that her safety systems were fully checked and calibrated after their repairs. Highly recommend!
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October 2023 by Mark Williams
My trunk was offset, couldn't open or close it. Took it to Toyota, they told me that I would have to replace the hinges or the door. Took it to Springfield Auto Body and they looked at it, reset it back on track, tightened some hinges so it can't come loose anymore, service with a smile, was out of there in 10 minutes and didn't charge me. Will definitely return if I have more work
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September 2023 by John Pollard
Awesome job! My daughters car looks great. Richard was so easy to work with. Providing updates during the repair process and working with my insurance company to take care of paperwork and final bill.Services: Painting
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July 2023 by Lisa Gump
After my car was stolen, it was taken to Springfield Auto Body to be repaired once it was recovered. I could not ask for a more wonderful team to take care of my car and me. They knew I was on a timeline that was very tight because I was moving out of state and they work really hard to get my car repaired before I left. Everyone there was absolutely wonderful. All day of work was excellent and attention to detail was super.
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March 2023 by Nancy Kay (proudmommafor2)
The guys that run this shop are amazing. I went there after being in an accident and they took amazing care of me. They were kind and patient with all of my questions and never once acted like I was being a burden. If I ever need an auto body shop, I will definitely come back to them.
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March 2023 by Jerald A.
My 2017 VW GTI sustained some damage to the passenger-side headlamp and surrounding fender and bumper. Having used Springfield Auto Body before and having been very satisfied with the service, I took the car to them for repair. It took them a few days to order and receive the parts needed but they completed the work in a quick but very accurate and satisfactory fashion. Upon arriving to pick the car up I was greeted by not only a very expert repair, but the car exterior was clean and shiny and the interior looked better than it had for a long time. I recall from my few former visits for body work that the extra attention to the overall cleanliness and appearance of the whole vehicle was a common benefit of using Springfield Auto Body. At any rate, while I hope to have no more need for body work for awhile, I have no question where I will take the car if and when I do. Great work, very personable staff, and a reasonable price for more than reasonable service. I thank them again.
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February 2023 by Russ R.
Took my 2010 Jetta in for some much needed body work, which included rear quarter panel, front fender (driver side) rear passenger door panel and reattach bumper to frame. Extremely pleased with the result...car looks great, price was very reasonable (which I love as this was not an insurance project.) Jeff couldn't have been more helpful. If you are in need of any body work strongly suggest you reach out to Jeff at Springfield Auto...you won't be disappointed. Russ
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January 2023 by Sam Kuo
From the moment I drove onto the Springfield Auto Body lot, the customer service I received was unparalleled. I went to 5 different auto shops in the area to see which one would be the best fit. Springfield Auto Body was the only place whose lot was uncluttered. I nearly scratched my car trying to get into and out of some of those other lots.Not only that, Springfield Auto Body's quote was fair and accurate. Other places barely looked at the damage and quoted me far higher. The final price I paid was actually less than what I was quoted, speaking to the honesty of this establishment. Other body shops in the area also tried to push me to use my insurance; Springfield Auto Body respected and didn't question my choice.Lastly, I wanted to thank Richard in particular for being a good human. This was my first accident in my life, and while the other shops in the area made me feel bad for getting into an accident, Richard was the only one of them whose kind words made me feel better.I am extremely happy with the final product. This place takes great pride and care in their work and are honest about prices and timelines. Highly recommend!!
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October 2022 by BJ Beedles
We used Springfield Auto Body for repairs on our 2016 Roadtrek Zion camper van. They did an excellent job fixing a dented wheel well and replacing our driver’s side window motor. Their communication, accurate price estimate, and timely completion are our reasons for the 5 star review. We WILL use them again. Thanks so much to Jeff and the other hard working staff!Service: Body & Trim
