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October 2024 by Lisa Phillips
My family and I have been coming to Springfield Animal Hospital for almost 6 years and we love the staff and veterinarians.
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September 2024 by James Garrity
Good vet service. Just confirm what you are going into office for before the vet touches your animal. Twice now we've gone in to get shots in preparation for grooming and they initiated a well check which ran the bill up. It may look like a part of the visit, but you'll surely pay for it. Other than that, good, speedy service.
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August 2024 by Xiomara Reyes
This is my pups go to spot. They are great. Great service to pet owners. The staff is nice and they are always willing to squeeze you in. I have been to other vets and they will be booked indefinitely. I come every 4-8 weeks for cytopoint shots and while my yorkie isn’t the biggest fan, I can see what’s going on, allow us in the back if we want to come and they are quick to get her seen. Would highly recommend them for anyone.
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July 2024 by Cheryl Zimmerman
We have been coming to Springfield Animal hospital for more than 15 years. The front desk is always so efficient, friendly and quick. Dr's are always amazing with our pets and really care for their patients!
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July 2024 by K J
Been going here now for a few years, they’re always positive, helpful, and thorough. They are like family, greeting you on arrival. They love pets. Their love shows with how they engage your pet. We’ve gone through many services: dentals, teeth extractions, skin cancer, exams, acupuncture, nerves/pain. They’ve referred us to specialists when needed.
Recent software updates has been helpful, whether forms for grooming, visits, confirming appointments, and more.
I’m really sorry I don’t know everyone’s names to include in the review, so if I missed you, let’s talk, so I can update the review!
Awesome staff (Mary, Susan, Chris?), techs (Reed, +++), vets (Dr’s Overman and Oldfield) and groomer (LeAnn).
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June 2024 by Andrea Bustamante
We’ve been at Springfield Animal Hospital for many years. As a puppy and through our dogs life and up until we had to say goodbye to our sweet little guy. When we had to make that hard decision they made it so less stressful. We god his ashes back in a beautiful wooden box with his name across the top. Once were ready for a new member to our family we will definitely continue with Springfield Animal Hospital.
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May 2024 by Emily S
Our cat is spoiled rotten by the veterinary staff at SAH. We are so happy this is true because it makes our own travels/needs to be out of town so much less stressful. He's in good hands. I'm not sure any vet practice is without flaws, and I'd love to not be charged for the non-medicated calming treats we give him, but I still wouldn't switch away from this practice.
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April 2024 by Michael Christensen
I've been using Springfield Animal Hospital for several years now. They helped me with several of my feral cats when they had issues.
I also brought our family dog there when my regular vet couldn't make an earlier appointment for me. The staff are friendly and capable and I'll use them for any future pet care needs.
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March 2024 by Dana Baldwin
Springfield Animal Hospital is full of friendly, knowledgeable staff and doctors who truly care. They have treated our rescued 70 pound boxer mix and our 3 pound maltese with the absolute best care. When we lost our dear shih tzu-chihuahua mix recently, the entire staff wrote us a condolence card and they planted a tree in memory of our beloved Echo. The doctors are thorough and take their time to answer all questions. Love this place.
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February 2024 by Bj Bain
In early October we had a good experience when our dog died in the middle of the night. They were there to help us get through our tragic loss.
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February 2024 by Olivia Patterson
Springfield is amazing & they LOVE the pets, even put up pictures! We switched here from an Alexandria vet that could never get us in for a sick dog! Springfield vets listen to us about our dogs, unlike others. We drive 20 minutes out & it is well worth it.We spent years trying to figure out our dog's allergies, doing food trials, managing environment and symptoms... At our first appointment with Springfield, we asked about blood testing and we started immune therapy drops within 2 months, it's been SO much better.
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February 2024 by Angela Savini
Had a wonderful experience! First, I have been taking my cat to another vet for years. She had an issue with her eye, I noticed she was scratching at her ears, and also sneezing more. I called to make an appointment with the vet I was using and they wouldn't squeeze me in. I even called a day after making the appt because my cat's eye looked worse and I was concerned. However, they still wouldn't work with me and didn't even ask for details of what was going on.After this, I decided to call Springfield Animal Hospital and spoke with Sarah. I explained the situation and how I was worried about my cat. She was very sweet and asked some follow up questions and got me an appointment the same day I called! I was so thankful for that! I arrived and was greeted and checked in right away. We saw Dr. Oldfield and the technician assisting her was Maria. They were both very friendly and thorough! The exam went well and the Dr. told me exactly what she was going to do to figure out the eye and ear issue. After the diagnoses, Maria showed me how to apply the eye ointment and ear ointment as well. I felt so supported and cared for. Also, I was impressed because the doctor truly listened to what I was saying. I told her how the last time I had to use ear drops for my cat, I got more on me then in my cats ears since she would shake her head right away with the liquid drops. Based on that, she gave me a different type of prescription. While my cat makes it difficult to get this ointment in, it is already going better than it did with the traditional type of ear drops.Another thing I truly appreciate is the follow up! Amanda called me on Friday morning to check on my cat and asked how everything was going. I was surprised they called to follow up b/c the Vet I was taking my cat to prior to this, never did!Springfield Animal Hospital will be our new home now. Thank you for taking care of Mocha!
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February 2024 by Angela S.
Had a wonderful experience! First, I have been taking my cat to another vet for years. She had an issue with her eye, I noticed she was scratching at her ears, and also sneezing more. I called to make an appointment with the vet I was using and they wouldn't squeeze me in. I even called a day after making the appt because my cat's eye looked worse and I was concerned. However, they still wouldn't work with me and didn't even ask for details of what was going on. After this, I decided to call Springfield Animal Hospital and spoke with Sarah. I explained the situation and how I was worried about my cat. She was very sweet and asked some follow up questions and got me an appointment the same day I called! I was so thankful for that! I arrived and was greeted and checked in right away. We saw Dr. Oldfield and the technician assisting her was Maria. They were both very friendly and thorough! The exam went well and the Dr. told me exactly what she was going to do to figure out the eye and ear issue. After the diagnoses, Maria showed me how to apply the eye ointment and ear ointment as well. I felt so supported and cared for. Also, I was impressed because the doctor truly listened to what I was saying. I told her how the last time I had to use ear drops for my cat, I got more on me then in my cats ears since she would shake her head right away with the liquid drops. Based on that, she gave me a different type of prescription. While my cat makes it difficult to get this ointment in, it is already going better than it did with the traditional type of ear drops. Another thing I truly appreciate is the follow up! Amanda called me on Friday morning ( about 1.5 days after our appt) to check on my cat and asked how everything was going. I was surprised they called to follow up b/c the Vet I was taking my cat to prior to this, never did! Springfield Animal Hospital will be our new home now. Thank you for taking care of Mocha!
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November 2023 by Carlos Bustillos
Staff were very nice
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November 2023 by Anna Spencer
This was really crazy. They set me up for an appt for my cat. My appointment time was at 1pm I call them because I was running about 7 to 8 mins behind. they told me I had to reschedule I was really upset and ask the guy why his explanation was your appt was at 1 .so we went back and forth because I still don't understand. this Guy HUNG up on me. Now I'm piss because now you rude and no customer care at all.I arrive there again I was angry 1 because he hung up on me now this same guy had the nerve to call the police on me why. I did not do anything to them yes I spoke my mind .why call the police I did not hit you I did not throw anything all I did was yell some.any way police came asking me question and now the people on the inside told them I had a grace period ? I was the one mentioning to the office I had a grace period. I don't do rude ppl And Treat customers with respect don't hang up and then call the police on me like wow. I won't be doing any kind of Business with you all either. The staff used to be nice I'm sure it was a different set of unprofessional staff there. Please learn how to treat people with kindness and respect. And don't have your staff hanging up on people and calling the police and talk to customer like they don't care. Please be careful taking your pets to ppl that are very very rude I never ever experienced this before. If you really listen to the phone conversation then you would had know he h ung up on me and told me he would call the police in me HyI only was upset because I came use my gas my time came from MD To Springfield only because I was a few mins late to say you all can not see me. And when I got there he told me to get out and call the policeman. Your staff was very rude and I see You all didn't apologize for that. Young man to hang up on me and to call the police that was stressful.
