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January 2024 by free electrons family
Likely the best looking and cleanest storage place in town
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December 2023 by Brent & Lisa Hart (The Hart's)
We had the pleasure of being in Springfield, Virginia today, and had some business at self storage plus. What an amazing experience! The general manager, Sarah Cox is one of the most personable, friendly people we have had the opportunity to meet. Also, her facility and grounds were super clean! If your in Springfield and have a need for a storage facility, I highly recommend you go to Self Storage Plus and see Mrs. Cox. You won’t be sorry or disappointed. You will be glad you went!!!!
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September 2023 by Mark Davis
Wonderful staff and clean facility. If you get a special rate check back in 5.5 months to make sure it doesn’t go up too much. This isn’t unique to this storage place (they all do it), but it was a useful tip someone shared.
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August 2023 by Walter J. Herrera
Last year I was looking for a place to store my things until I find another apartment, so I found this place with great reviews and very good prices. Other places I visited were older and seemed dirty but not this one. This one is recently new, its location is very helpful for people in the northern Virginia area. It is located right out of 395 (the highway).This a great place, the staff is very friendly and very professional. There’s a lady there that is always willing to help in everything. She is always smiling and greeting customers with a great attitude!! When we had questions at the beginning they always answered our doubts. The office is very clean, as well as the storage units. I always find carts to help me move my things and there’s always plenty of parking when I have visited.When the office is closed at night and on the weekends after hours I’ve never had a problem getting into the unit, the gate always opens with no issues and the door to get into the building works well too. I would def. recommend this place to for people in the area to store their things.
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August 2023 by WJ Contra
I just rented a unit at this location and the personnel were very nice very respectful and professional. Adeeb processed my reservation and showed me the unit. I recommend this location to anyone who needs a storage unit in this area.
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July 2023 by David
They can send emails 5 days after the due date, but can’t be bothered to send an email before the due date.
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July 2023 by Monet Mint
I couldn't believe how professional they are. This place has the best employees plus the manager. Years ago I got a chance to use their services, they are the best. I would definitely come back and recommend them to everyone I know. True gem!
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June 2023 by Teresa Redd
My second time renting a unit here and I really like it. It's very convenient, right off the interstate, and the upkeep stands out. Sarah, the manager, is amazing, accommodating and calls you in case you forget to pay online. I love that she does that because I hate wasting money.
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June 2023 by Elmer Chavez
the Place stinks because of the Manager... she is a black lady whose name I don't know but since I arrived I realized that it would become a headache for me I currently have a unit for rent but she made me a call where She says that she can't rent more for the next month simply because she feels like it, she also told me that she doesn't have bosses because I asked to speak to her boss when she's just another employee then I've tried to contact her twice Management sent them emails expressing what is happening and I am not receiving an answer. It is really frustrating since there is really no reason for her to tell me that I cannot continue the other month, I pay like everyone else, all I want is to have my deposits stored. belongings not that the lady gives me trouble for no reason ????
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April 2023 by Zafar Azam
After a bad experience with the Reston location, I can’t say enough good things about this location! Carri, who was the only person running the store, was so caring and kind and assured me that I would get the unit that I booked. She took me to see the unit before completing the paperwork to make sure I liked it. She explained everything in detail including how to get in and out and the times and days I could have access.She even volunteered to look into making sure I wasn’t charged at the Reston location and would help with any refund process (which I just received notification of from my bank so :). The combination of Carri’s unmatchable customer service and kindness paired with a clean and affordable location makes this an easy 5 stars!
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December 2022 by Clifton Townsend
Can in to inquire about storage unit I already had. Staff (Cari Ozpeker)was very friendly and attentive and look for ways to save me time and funds. She was very professional and courteous and appreciated my tenure(2year) with Storage plus.
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December 2022 by Hamza Hamza
Cari was exceptional with us. The best costumer service we ever had! She was really helpful over the phone and on site. She took the time to explain everything about the options and the facility. Definitely recommend this location and don’t forget to ask about Cari to get the best customer service!
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December 2022 by S. Sc.
Sarah- the manager is great- but there is another employee (white girl with glasses) that seems to hate life and also her job. She is repugnant to costumers; always has an attitude as if you are there to beg her. She doesn't realize that answering questions is part of her job and that there are other storage options in the area.
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November 2022 by haitham ismail
I worked with Cari through out my first time using storage. She was very professional and walked me through each step with care and consideration.
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November 2022 by Patrick’s Schmelz
Cari was fantastic! She was very knowledgeable, patient and understanding and helped me find a solution to my storage situation! I would definitely recommend!Additionally, Tim and Calvana were great and extremely professional. They helped me get everything squared away with my unit and with payment in a timely fashion and with as little stress as could be managed. Truly grateful for their help and support!
