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April 2024 by Joao Baluarte
Ghitha and Karla were amazing!! They took their time to help me find the perfect gift. Thank you again ladies for your expertise. Couldn’t have done it without you :)
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March 2024 by khania jacobs
Karla was exceptional and really made my day.
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March 2024 by katelyn x
Karla was the nicest employee ever, great customer service!
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March 2024 by Julisa Lopez
Amazing customer service! Thank you to Karla & Melanie for take care of me. Smooth process ?
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March 2024 by Tequila Harris Fenwick
The BEST experience at Pandora was at the Springfield Mall location. Humna and Taylor were so incredible. Humna helped us select the perfect charms to complete our daughter's birthday gift. These ladies and the other associates in the store made our visit and purchase worth every dollar spent. I recommend this store train others on customer service.
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March 2024 by Rachel Black
I've been going here for years! The manager Jennifer always finds a solution when I'm looking for a specific charm. The staff are always friendly and eager to help.
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February 2024 by Troy Starks
Karla, Humna, Melanie, are literally the best workers here! I had no idea what my girls ring size was and they totally helped me through the whole process. Honestly my girl would’ve broke up with me if they weren’t here to help me out
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February 2024 by Melani Florian
I loved this pandora store everyone here was so nice and helped me find the perfect gift set for my mom
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January 2024 by B Jax
Excellent service! Ladies helped me pick the perfect gift for my wife!
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January 2024 by Chyna Bell
The customer service here is horrible. My second visit and purchase at this location and same experience.
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December 2023 by Inze Huma
Pandora in Springfield mall is the best. Good customer service.
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December 2023 by Tyra W.
A necklace I got for Valentine's Day broke. I went in to see how to get it serviced. Karla was able to exceed my expectations. I was in and out! Thanks Karla! You made my day!
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October 2023 by Tay
I love how patient and helpful the workers were when helping me build my charm bracelet. It came out really pretty! Thanks pandora! i’ll be back <3 :)
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October 2023 by J. Agudelo
Makela (sp?) helped me resolve an exchange problem with creativity and courtesy and attention. Give that young woman a raise.
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October 2023 by Luck Charm
I've always gotten my jewelry from this location, and this time I shopped in-store instead of online. I got amazing customer service! The associate gave me wonderful recommendations for my niece's charm bracelet.