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April 2024 by Mark Spittal
I havenow tried to order the same book 3 times. Each time the order has been cancelled For no given reason.
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July 2023 by John Public
OMG, are these people still in business? You order books, many times they reorder books, ships to them, and ships out to buyer. That is why your books are late. The are often times middle man than not. You know if you have mainly 1 stars with a few 5 stars, and almost nothing in between, there is something wrong. This is not Barnes and Noble but a third party who can careless about customer. In my opinion they should not be in business. Take your complaints to BBB in Fairfax Virginia.
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July 2023 by Brittany Lauren Wheeler
Just to confirm what everyone is saying here, this is a fraudulent business (I encountered them on Amazon, where they are known as unlimitedbooks123 - the irony!). Just a big headache as you try to get your money back. They try to sell books a bit cheaper than other vendors, push up their ratings with poorly-worded reviews so that they don't appear completely fake, and blame USPS. I'm surprised to even see a photograph of a real storefront for them on Google, but that can be fabricated, too.
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May 2023 by Anne Hodges
Book arrived today - very WATER damaged .Only Paper packaging- you would think plastic protective packaging would be standard.Very disappointed. - Don’t get things posted to you.I will not be doing any further business with them.
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July 2022 by 君君Game Angel
Very good customer service. Cheap price for the retailer. Every book you can buy at the lowest price here.
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July 2021 by Trina Bowers
Buyer beware! This seller calls themselves unlimitedbooks123 on Amazon. Ordered a book, it was delivered to the wrong state. Seller blamed the USPS. I asked for them to send another copy and provide the tracking number. Right after that, I read the Amazon reviews and "went to the wrong state" is a common theme with this seller. The USPS doesn't deliver to the wrong state if you have it addressed correctly! So I messaged two more times requesting tracking info. No response. It wasn't until I launched an investigation with Amazon that my book was actually shipped (two days after seller told me they had already mailed it) and a tracking number was sent. Also, one time I was done messing with the seller and asked for them to refund me and was told it was too late. I assume this is how they scam everyone out of money. Never buy from these people!
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October 2020 by peralez2383
Are they serious? Talk about the worst customer service of all time. Ordered a book, never heard anything after 2 weeks. Called to check on order and they said they would call back with update, never did. Called about a week later and they said they cancelled my order. These low reviews are 100% accurate for this place.
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October 2020 by Emily Ethier
I placed a $210 order August 14th. Received an order confirmation on the website. Then heard nothing. Contacted them through their website in early September. They never responded.I then called them, around 9/14 got someone on the phone, was told I would receive a phone call back. Never did.I then called back on 9/21, got the same gentleman, asked again. I was told that my order had been cancelled as the product was not available! Yet I never received notification of this, FOR OVER 1 MONTH. I would have ordered from another vendor if I had been told, but here I am over a month later, having to source the product again.Incredibly poor customer service! They didn't even seem to see the problem in not communicating that the order had been cancelled.And if the product isn't available, TAKE IT OFF OF THE WEBSITE!!!!!
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August 2020 by Swati Nijhawan
Great customer service!
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July 2020 by Tony Tony
I ordered two books through Amazon from a company listed as unlimitedbooks123. My books arrived very late (a month), and they were the most poorly packaged books that I have ever received. When I opened the envelope-like packaging, the books were curved from being stuffed inside the small enclosure, and some pages were creased as well as a result. The company listed on the paper inside says Nataraj Books. Under unlimitedbooks123 at Amazon, they have very poor ratings in their most recent reviews. Now that I see the Google reviews under their Nataraj Books name, I am not surprised that they are also very negative. I will be very careful on Amazon to never order any books from this company again, and I would advise others to avoid them as well.
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June 2020 by Michael Holzman
After ordering a book through alibris that was supposed to come from Extremely Reliable book store, which they are NOT I received a copy from Nataraj Books. Thank you Nataraj Books, you saved the day. I surely appreciate it.
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January 2020 by paxus calta
So this is not a regular book store, if you want Barnes and Nobles and your Starbucks within do that, this is less pretentious and much less expensive.
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December 2019 by roslyn smith
STAY AWAY UNLESS YOU WALK IN THE STORE TO BUY A BOOK. DO NOT ORDER ONLINE THROUGH ANY LEGITIMATE WEBSITE OR FROM ANY LEGITIMATE STORE THAT HAS THEM AS A VENDOR.
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December 2019 by Hawina Falcon
We had a great experience when we were looking for a bookstore to buy a present for a family member and stopped by at Nataraj Books in Springfield VA. The place is more of a warehouse than a store, with several employees busy putting orders together to ship out to customers, but they happily let us browse all their isles, which was quite a fun adventure. There were many amazing looking titles, from esoteric to cooking to historic to children's books. And the prices are extremely low. Their focus is on South Asian books, but their offerings are much wider than that. Highly recommend a visit if you're in the area.
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July 2019 by Ron Beltz
No I would not recommend them. My order has been paid and hasn't shipped yet. Buyers Beware!
