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April 2024 by Matthew McIntyre
Absolutely horrible customer service. The manager is nasty to employees and customers alike, doesn't know what questions to ask, speaks with a thick accent, which leaves you doubting whether he understood what you said to him half the time, makes comments under his breath, and is apparently also color blind, as he could not tell the difference between purple and pink. Do not waste your time here!
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April 2024 by BL S
My go to store. Always has my sizes in stock.
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March 2024 by Tim Pullen
Great service, great value
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March 2024 by Angel DarkDuck
As a customer whos spent over a 1,000$ at this store for suits , ties , shoes , and other dresswear. I can say go somewhere else and spend a bit more. Ive had 3 different things go faulty within less than 6 months of ownership , their return policy is 90 days , yet if you wear it you cannot return it.So far I paid 135 for “good quality” shoes that sounded great and did the job for about a month and a half until my shoe started to peel , becoming unwearable about 90 days in.I purchased a 50$ tie , that shortly started cross threading in on itself, its now permanently crookedNow my 120$ pants, they were intially uncomfortable, but they looked good. They ended up splitting about 2 - 3 months in. I tried to return or replace , couldn't ( makes sense ).So i purchased another pair , but when I wore this pair this already was irritating my leg , the inside was not stitched together correctly it was causing unpleasent friction every time I lifted my knee. I had these pants less than two weeks and wore them twice before trying to exchange it , and I was denied.So thats my experience, pay top dollar , wait for it to become unwearable and purchase it again?Managers have attitudes , and if you notice Im not the only leaving that feedback.Shoutout to Micheal, he was very helpful and took my sizes , he deserves a 5 star for customer service , and I did fill out his online survey on different occasions.I will be spending my money other places going forward , I went to Jos A Bank near my Job and my experience was much better although a bit more expensive.
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February 2024 by chris yancey
Terrible selection, even worse customer service.
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February 2024 by xavier salame
Micheal, Micheal Micheal. Don’t go to anyone else, just ask for him and you will have the most pleasant experience. I guarantee it!
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February 2024 by Rainer Zoller
I came here to replace my ripped pants from a 2-piece suit I bought. And all I was told is “I can’t help you we don’t sell that anymore” and they started snickering at me for some reason. If they don’t make it they don’t make it anymore, that’s fine- I wasn’t upset or anything, but very disrespectful staff. I have always shopped at men’s wear house and never experienced this, if you’re miserable in your job please quit lol. I am pretty sure it was the store manager, with his entourage of teenage employees.
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February 2024 by Myles D
I wanted to give Springfield 5 stars based on turn around time and getting me squared away with my Tux and “employee” customer service - Very impressed.Here we go- The Manager - she really needs corrective training on the proper way to speak to customers and on how to champion her employees instead of second guessing them in-front of the customer; as the employee had the situation completely under control.Let’s be clear-I do not have any issue with person that is straight forward and gets after it without the small talk - don’t even care about a smile or hello… This lady talks to people like she is chastising a child for stealing candy…she is out of control. Apparently I have an ego problem cause I don’t allow people to speak to me in that manner.. per the Manager.On the positive : She is very knowledgeable, willing to assist & a very pretty lady (respectfully).Lastly, not sure what’s going on with Men’s Warehouse collectively ..I’ll leave it at that.
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January 2024 by Clint Boit
Limited selection of suits, and you will pay premium price. Shop around first.
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December 2023 by E M
Manager is very rude and arrogant. Other staff was great.
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November 2023 by Andre Jaimes
Went here for a suit for my wedding. Staff was very friendly and eagerly helped me with my request. I am picky when it comes to what I like in a suit. They helped my find the right kind of suit for me and it looked amazing. They also offered tailoring which made the suit made look even better. I know some people will say its the gentleman, not the suit. But oh boy I felt like a million bucks wearing it. Thank you again will definitely come by again!
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October 2023 by Saleem Wayezee
Giving them a low rating due to both the subpar quality of the merchandise and unprofessional conduct by the manager. I attempted to return a pair of shirts I had only worn once, which had substantially deteriorated in quality, but the manager refused, despite the store's return policy.
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October 2023 by Greg Orrick
Great selection of button-up shirts and jackets. Cheaper than JCPenny due to a sale. I was really pleased. I just don't enjoy going to the mall or clothes shopping in general...
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September 2023 by Jack J.
have purchased suits from here before was pleased with quality and service. Recently purchased two suits was disappointed with the lack of selection, quality and service. do yourself a favor sped a few extra dollars and get a good quality suit that fits. my experience with Men's Warehouse is the seamstresses aren't concerned with weather the suits fits or what the customer want. nothing looks worse than a suit that does not fit properly.
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September 2023 by Lee Ann Quiroz
Small. Organized. It was quite warm in temperature inside.