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November 2023 by Randy O'Kelly
I want to give a huge thank you to Shawn and the rest of the Lindsay Collison team. Not only did they fix my car way ahead of schedule, they work their magic and made it look like a brand new car! Exemplary service, courteous and top notch professionals. Best to you all and thank you! Randy
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October 2023 by Camille Gonzales
I had a fantastic experience at Lindsay Collision, all thanks to David Chung, the estimator. His kindness and constant communication made the repair process smooth. My car was repaired on time and looks brand new. Exceptional job!
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October 2023 by Asefa Deribe
I had an excellent experience with Lindsay collision center at industrial Drive Springfield, the customer service was top-notch and the product quality and repair time frame exceeded my expectations especially Shawn inform me every time part availability and repair time frame he is very professional and provide great customer services, I recommended Lindsay collision center to anyone looking for quality products and excellent service. I really appreciate all the team . Keep up excellent work.Service: Body & Trim
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October 2023 by Rachel Cahalan
Great experience with Lindsay Collision. Extremely straight forward and communicative. Todd told me what to expect and kept me updated along the way. He also worked directly with the insurance company which was a huge help to me. Repairs look great. I will definitely use them again if body work is needed.Service: Body & Trim
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October 2023 by Ivan Cherepov
Andy B was my consultant and he was extremely helpful. He always answered my questions and emails on time. Andy advised on repair and paint was extremely correct and I was completely satisfied with the repair. He was able to get my car ready 3 days earlier.
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October 2023 by Mark Bennett
Excellent. Car looks great. Andy my representative kept us up to date with the daily progress and the work was completed 9 days before the expected date. I would certainly use them again for any of our automotive repair needs.
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October 2023 by Veta Richardson
Received great customer service from David Chung. He was terrific to work with and made the stressful situation of a damaged car so much easier to navigate. The repair work was also well done and ahead of schedule. I highly recommend Lindsay Collision Center!Services: Painting
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September 2023 by Jason O. Wilcox (J.o. Wilcox)
If you have been in a collision of any kind, this is the place to go to. Very nice location with easy in and out access. Everyone who works there is extremely helpful and knowledgeable. Of course, ever being in an accident it's extremely annoying with all the headaches you have to put up with but by going here to get your car repaired and back on the road they make it as painless & easy as possible for you. You can rest assured also that the job is quality work and correct. Which for me is very important. So if you're looking for a Quality Collision place, you have just found the place for you. It's like Fairfax Hospital, for vehicles.
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September 2023 by Jason C.
I was involved in a fender bender back at the end of the JULY. USAA sent me too Lindsey where Todd did an estimate, told me the car was drivable and that they would order parts and we set a date for repair for 8 AUG. In his defense he did say once they got the bumper off they may be more damage. I was told it should take 7-10 days. I told Lindsey and my insurance I wouldnt need a rental car as I was going to be out of the country. While out of the country in the first week of AUG I received a text from Todd @ Lindsey saying my car wouldnt be ready until mid-SEP due to a parts issue. I told him my insurance wasn't going to cover a rental for that long and he said 'he'd see what he could do'. Now I returned back to the State on 18 AUG and got a rental, my rental runs out this Friday and I will be without a car for another 5-7 days. I called Todd and he claims that KIA sent Lindsey the wrong parts for my car twice. I told him this was his and Lindsey's issue not mine. If two companies cant get their parts order straight why am I expected to be penalized. I said I expected Lindsey to get me a loaner or rental for the remaining time. 35 days and counting . Todd responded directing my to KIA customer service, which after 90 minutes of holding I hung up. In this day and age I would expect better from such a large company as Lindsey. I will be filing a complaint with USAA and recommending they not use Lindsey collision for its insurance.-from Jason Corbett 703-626-6984
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September 2023 by L.Tylavii White
Their work is top of the industry. They can restore your car back to factory quality if not better & by the book. Customer Service is unmatched! Everyone in there is pleasant to talk to & they get the work done. Follow ups are prompt & they understand what people go through. They are car people who get it.
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September 2023 by Cindy Ayala
I had Troy as an estimator after a tree branch landed on my car, damaging my windshield and part of the hood. He was very nice and professional. He was very prompt when I emailed him with my questions. The rest of the staff were also very nice and helpful when assisting me.Service: Body & Trim
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September 2023 by TheLeftLane IsTheFastLane
I always use Lindsay. They are the best. Their customer service and attention to detail is why I have exclusively used them over the past 15 years. They make going over and beyond a habit. This last visit was the first time I’ve had any issue with the work, and it was minor. The shop manager himself came over and immediately rectified it before I left. I couldn’t ask for a better collision center.Service: Body & Trim
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September 2023 by Annie T
I've been to Lindsay Collision in Springfield several times and they have always been amazing! The team is so friendly and helpful...and the work is flawless. I recommend them to others, and I will only come here for any body work. You guys rock!
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August 2023 by Edgar Mendez Chacon (Big Island Townhouse)
Great experience getting my auto repair taken care of at Lindsay. Smooth process from start to finish. Shawn Kim was my customer service rep and he kept me updated regularly with texts on the status of my car repairs and also worked with me to coordinate the best time to drop my car off to minimize the impact for the repair time. Work turned out great and couldn’t be more pleased. Thanks for a great experience!Service: Body & Trim
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August 2023 by Romona Johnson
Great experience working with Troy at Lindsay. Estimate of delivery was on point. . Smooth process from start to finish. Troy kept me updated regularly with texts on the status of my car repairs followed by a call. Car looked greatServices: Painting
