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September 2024 by Rebecca Brackin
The associates at Hart Nissan went above and beyond to make sure I was able to leave with my new car! They were very attentive despite how busy they were and put in more effort than I have seen at other dealers. Grateful for Chris, Fredrick, Bob, and the rest of the team who personally assisted in my experience
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September 2024 by Conehead Coco
why you lie to me for my account inquiries credit scores!!
my best friend buyer for car make half only payment but atfer you did steal for my account inquiries credit scores....both are deaf person also you did lie me
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August 2024 by Dawan Dorsey
Professional and courteous Sales and finance department. Usiff, Ed and Robert gave me a great experience at the dealership. I was not able to buy the vehicle, but I will definitely revisit if I am in the market for a Nissan vehicle. Thanks team. ???
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August 2024 by Oh Hey Mariatu!
Mateen is the best dealer! He's very efficient and effective. I got my first car here and it was so easy! Love him!
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August 2024 by Fernando Granados
I have to give a shout out to Mateen who sold me a beautiful truck the other day, who work at Hart Nissan Springfield. From the moment I walked in, Mr. Mateen was friendly, professional, and incredibly knowledgeable. Mateen took the time to understand exactly what I was looking for and guided me through the entire process with patience and expertise.
What impressed me the most was Mateen genuine honesty and attentiveness to find me a great deal for my truck. Mateen make sure every step went through smoothly, also made sure the numbers match up as show in the contract of purchase.
Huge thanks to Mr. Mateen, I drove away in a truck that I absolutely love. If you're in the market for a new ride I highly recommend asking for Mateen from Hart Nissan Springfield. Mateen will make sure you have a smooth and stress-free experience!
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August 2024 by Linda Bobb
Wonderful! Everyone was helpful and friendly. BG worked with me and Bob was so helpful with the financing. Best experience and love my new car!
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August 2024 by Darlene Baker
We bought a Nissan a year ago and bought the door guards for it. At the time they said they were out of them but was assured that we would receive a call when they came in. It’s been over a year and we still don’t have them. We’ve left messages with the man who sold us the car and he won’t return our calls. He also pestered me for a week after I bought the car to give him all 5’s on the survey. He even wanted me to call him so that he could tell me how to answer the survey questions to his benefit. Harte Nissan doesn’t care about their customers at all once they’re off the lot.
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August 2024 by Stephen Dequaine
Excellent service at this dealership. The service advisors and technicians give exceptional customer service, are knowledgeable, and work to explain and answer any questions and come to resolutions quickly and efficiently. Chris, Mara, Adam, and Richard are a few I’ve interacted with and have given me excellent experiences with getting my car serviced and the rest of the staff seem to do excellent as well. Thank you all.
Adding to this old review to mention others I had not met at that time, but have since had the pleasure and excellent experience of doing so. Rebekah in the Service Department is always fantastic! I met Aki and she was excellent too, and now people in the sales team. Mateen, Rubik, and Ed. I spoke to and worked with Mateen about getting a new car and also with Rubik and Ed and they were all extremely kind and professional. They were very willing to work with me and help me leave from the transaction happy and I definitely recommend them and this dealership. It’s a very nice dealership too, and they all were very hospitable and offered me refreshments during my time there. I will be going back next time I need to! Excellent service, excellent dealership!
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August 2024 by Walter Chevez
Just got my new car today Juan Abud great guy he helped me with all the paperwork and I appreciate them for helping me buy my new car. They made every step of the way so simple for me and my mother. I appreciate the owner Ed for giving me every opportunity to be able to make this deal superb. I recommend if you come here to please ask for Juan/Junior and he can help you with everything you need from A to Z.
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August 2024 by Shonda Palmer
Omg were should I start first I was greeted properly upon walking on the lot of hart of Nissan I was greeted by Allen S. So down to earth and off the start he wanted to know what I wanted in a car. He made me feel like I was his sister and he was gonna do whatever it takes to assist my needs. Upon taking me inside I was introduced to Ever Mendez now he was also awesome and understanding to my needs he made me feel like I was auntie Shonda to him these guys are so helpful ever stayed with me the whole time he took my information and passed it on to Allen to get processed. Ever Mendez kept me company the whole time we talked about my needs and wants and also talked about our personal life, so that’s why I say they are just one big happy family. I’ve had 2 cars in my life and they both were from Toyota dealerships and not once did I feel like I have a new family I love these guys so if you need a vehicle visit Hart Toyota in Springfield and go see them. And did I mention I got to meet the owner of the company yes’s love love love all of them my brothers and my nephew by other mothers lol.
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August 2024 by Ethan Trowbridge
Allen and Ever have amazing customer service! Helped my wife and I find the perfect car for our new family that we have started. Bob also helped with getting us the best deal and was able to help drop my APR by half of my previous loan. These guys are great hard workers and will help you find the best vehicle that would truly be in your best interest.
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August 2024 by Daniela Chirinos
Good customer service when you are trying to purchase a vehicle but if you do, forget you will get the same treatment. They NEVER reply to emails or calls and simply don’t care about your time when dealing with paperwork related to your purchased vehicle. They only want to sell and then forget you are a customer.
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August 2024 by James Stewart
Any place that advertises for illegal immigrants and people that break the law. I'm going to give them a one star review. You don't need a social security number. You don't need this, you don't need anything come by your car and spend your money here even though you're here illegal leave.
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August 2024 by Bassam Amer
Best service ever.
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August 2024 by Piash Debnath
I had an oil change service appointment today and was helped by Aki. She was very helpful and seemed genuine. Asked her a lot of random questions and advice about my car and she was very knowledgeable.
The oil change took about a bit over an hour and there was a pretty nice waiting area with WiFi.
Two things that I wish they had was better AC (was hot in the waiting area), and I was hoping they car washed the car like they do in other dealership services.
Overall, great.