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July 2024 by Fibhek Academy
Good #finds ?????
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June 2024 by Thuy Tran
Lot of new arrival clothing but need to organize better
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April 2024 by Zoe MB.
Cashier w/ a mask and glasses is not consistent with discounts given. There’s extra 50% off sales today. My receipt says 15% off manually entered while another got 50% off, and we both bought sale items. Guess it depends on the cashier’s mood who she wants to give the actual discount.
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April 2024 by Yeancarla Velasco Cuellar
Very good service from the Hispanic lady who attended to me at the checkout, she cleared up all the doubts I had.
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April 2024 by Chloe Nguyen
Great sale staff who help to locate items for purchase. Cashier is terrible, no greeting, and just left purchase item unfold on table with out any words.
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February 2024 by niki schwartz
Can't make purchase. Lines are too long. Put items back on rack and left.
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December 2023 by carlos Aguirre
I like this store, they have nice clothes that are very affordable.
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November 2023 by M Haque
I had a disappointing experience at the Springfield Town Center's H&M. The excessively long lines were frustrating, and the employees seemed indifferent, only coming to the register when the line extended throughout the entire store. When I finally reached the front, the cashier's rude response and tone left a sour impression. Customer service seemed lacking, making me question the staff's readiness for their roles.
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November 2023 by Gwyneth Z.
It took 10 minutes to find a dress, and we waited in several lines for 30. At each, there was only one person ahead of us and yet the cashiers all seemed confused. Loud music, an alarm going off somewhere in the mall, etc., was enough to drive me insane. The dress was inexpensive but the tights were too much! I definitely will not come back here.
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August 2023 by Marley H.
Went in to make a return 30 minutes before they closed and there were a lot of people trying to do the same. The people at the register were super nice and still went above and beyond to help me. I didn't catch the woman's name but the manager Jhonny was awesome too. Will definitely be back :)
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August 2023 by Paulina Megías
The new location is soooo much nicer than the old one. The only thing is that they still haven't hired enough people because the line is always long and they only have one person checking ppl out!
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August 2023 by Bijendra Karmacharya
We have to wait an hours on check out line always .
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August 2023 by Lucy Semexant
They do not actually close at 9 but at 8.
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August 2023 by micha ella
Closes much earlier
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July 2023 by Camille Dela Cruz
Branch reopened today. Posted on ig and I saw they have lots of employees but none works at the cashier. Cashier 1 (guy) was so slow and folds every piece of clothing and smugging even though the line is too long already. Cashier 2 in mens section has 2 registers the other one (girl) just stands there and take cash transactions but nobody pays cash, the other one (guy) is ok but takes too long coz people didnt have accounts with h&m yet, should’ve let them go to the side and take the ones with accounts already and go on with them when they’re done signing up. When it was my turn it didn’t take more than 1 minute to checkout.
