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June 2023 by Erika I
I had an emergency at 5:45pm on a Saturday on a long holiday weekend. My doctor was able to prescribe a medication immediately but I had to find a pharmacy that could fill it. Not only did Michelle and Aleeza take the prescription over the phone, they were incredibly efficient and served my medication with a smile right at 6 (closing time). I am incredibly grateful for their diligence (it must have been tempting to close up early and go enjoy the evening) and compassion - Giant Pharmacy is lucky to have them.
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August 2022 by Starr O'Leary
The pharmacy has been very kind both times I’ve had prescriptions filled here. They ran my insurance without being prompted as well as applied GoodRX when it was cheaper than insurance. I appreciate their kindness and their consideration!
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May 2022 by Dar L.
Avoid this pharmacy. I will in the future. Had problems the first time I went to pick up a called in prescription. Second time was terrible. Doctor's office called in prescription. Store in Burke, VA phone system was out, but caller got no indication the message didn't go through. Called my doctor's office on my phone and could have resolved the problemthen if pharmacy would have taken the prescription over my phone, but refused to do so. Told to have prescription sent electronically. That didn't work. Then told to have it fax'd to 800 number. That didn't work either. Wasted hours while store management did not resolve the problem. If they're not going to use your phone out of fear of germs or liability, why not use their own private or company cell phones?
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August 2021 by Syed Intikhab A. Rizvi
I went to the Giant Pharmacy today for COVID shot. Had my appointment booked online & all forms filled.When i went there 1st they couldn't find my form , then they found the last page of it.I was asked to Fill the form again. Did so..Then without a single customer for pharmacy or covid Vaccine i waited for more than 40 minutes.Went to the counter again, "am i getting vaccine" they all were looking at each other.Result: So i stepped out WITHOUT a vaccine....
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December 2020 by Liza George
Great store,I can find everything I need easily,good customer service,not too crowded like other branches.
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October 2020 by Salem Al
One of the most obnoxious visits we have had, came in with my extremely mentally ill brother who was treated as if he was going to steal something. Anywhere he went someone was following him due to the fact he can’t take care of himself (dirty clothes, scruffy beard) can’t believe they treat mentally ill in such a manner #MakingTheMoveToAmazon
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September 2020 by Anabia H.
The pharmacist John is such a sweetheart. We called him because we had the wrong syringe for our medication. He was able to get us the correct syringe and also spent 15 minutes teaching us on how to use the syringe and fill the medication. He was extremely patient and helpful. Thank you, Giant pharmacy.
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December 2019 by Andrew P.
Be prepared to wait. Seems like they are lost in the sauce here. Every occasion I was kept waiting forever for a simple pick up.
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December 2019 by Mary Ann Betz
I was having trouble with the scanner gun, I wrote, inquired of 3 in the store and no one could help. Called home office for 2nd time and on the computer it said they contacted me and solved the problem. They did not! Customer service is bad. The pharmacy and all that work there are Great!
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November 2019 by Ulysses Villagomez
Clean large Giant. The hours of operation are convenient and their prices are average for this area. Their buffet section is nothing compared to Wegman's or Harris Teeter's but if you just need to do your grocery shopping it's good. It's great that they have many self check out registers too.
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November 2019 by John Roundy
It is well stocked and we'll organized
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September 2019 by Marilyn Lucyshyn
Giants at old keene rd. Is great, pharmacy workers are friendly & helpful plus honest.
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September 2019 by Amber Rose LOVE
The lady said they were closed when the web says open 24 hours and she was very rude. Also had a problem with the computer when purchasing at self checkout and the young lady was rude. She told me that we would have to rescan all items. Shortly after she brought me to the computer and made a incorrect interaction on my ebt. I will avoid shopping here at all cost.
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August 2019 by Gilman Cuda
Fareeda is always the best at checkout.
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June 2019 by Joseph Morgan
I prefer this Giant to the others in the area. The produce is always good here. The other items are pretty standard but they rarely run out of anything and the prepackaged deli items makes things a little faster. The deli rep stayed late one day to handle all the customers and cut the pastrami thin for my wife.
