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November 2023 by Christian Leonard (DigitalBiz Warrior)
Place is ok. Seen nicer and cleaner Giants. Was missing some items I normally get at a location closer to home.They did have plenty of registers open on a Sunday before Thanksgiving. So no painful lines.
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November 2023 by William McQuinn
Pharmacy is good, often great, depending on who you get. Most of the things that can be controlled at the local level are fine. The chain, however, has two big problems. Self checkout is a nightmare - the scales are so sensitive that it's impossible to bag as you go without getting locked out. Now they've added wifi sensing to the shopping carts to keep them from leaving the premises. They lock up about 40 feet into the lot. People are leaving the locked carts in parking spaces
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November 2023 by Jerry Coates
It's a new store that is pretty large and has a good product selection. The layout of the store looks similar to the new Wholefoods store in the sam shopping center. Giant's prices are a little higher than some other grocery chains.
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November 2023 by jeffrey nester
Prices are quite high for the qualty of whats sold. At least 70% or more of aisles have processed foods with all types of sugars and chemicals. Imo theres stores which sell much better quality foods and beverages. You will understand as you get older if you get heart disease, cancer, neurodegenerative disease, or metabolic syndrome. I learned the hard way.
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November 2023 by J Edmondson
Meat selection was poor. Self-checkout scales are not functioning correctly. Had to get store member to verify weight 5 times for 20 items. Three store members were standing in the area talking and made us wait over 3 minutes at one point.
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September 2023 by Rutabaga Lol
10/10 interior and they even had a few extra dollars to get a Starbucks in that place
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August 2023 by Michael C.
I think it's awful that I just spent $400 and the cashier won't even help you bag the groceries
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July 2023 by Al M
Used to love its soups: chicken noodle, broccoli and cheddar and beef chili. They have replaced them with Ben’s chili now and it’s HORRIBLE and overpriced! From $7.99 to 12.99?? Seriously??
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June 2023 by Jules R.
Really nice store! I always refer to this one as Super Giant as it's quite a bit bigger than most. Always clean and great variety of products.
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May 2023 by Marci R.
I actually came to the new location this morning to pickup one of my fa orite lunch items. The Greek pasta salad from the deli is my absolute favorite thing that they have in the store. It's actually made fresh daily in the store. While I was here I also decided to get a gallon of whole milk, some bagels to bring to work, and six oranges. I've been to this store a couple of times since they opened which was last year I think, and I am really impressed about how much larger, cleaner, and modern this store is compared to their old location. At this time of the morning there were more employees working in the store than actual customers. At least two of the employees asked me if I needed help with anything. While I was roaming the isles I decided to also get some Florida's Natural orange juice. I could have kept shopping but I am already running late for work as it is. I will try to make it back here this weekend!
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May 2023 by Colin
Somehow every single cart wheel is busted, just nonstop loud rattling, and there's never enough small carts. Parking lot has a nightmare layout with unrepaired potholes and fading paint. Self checkout system is extremely finicky and will lock up at the slightest mistake.Giant has nice rewards, but the prices are so high for a non-specialty supermarket. Also frustrating that your phone number ID can't be reused for sister stores like Food Lion, even though they do not share the same rewards program!
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May 2023 by Thomas Pitt
AGER WAS VERY RUDE TO ME TONIGHT. I ASKED FOR MOD. SHE SAID SHE WAS. IF THIS IS YOUR MANAGER ON DUTY WONDER GIANT IS LIKE IT IS. SAD
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April 2023 by Ashley Robbins
This Giant is awful and not user friendly at all. The place is a mess, but beyond that, the carts are completely not functional. I understand the potential need to have locking carts so that they don't leave the parking lot, but one would assume that you would be able to take the cart to your car. However, as you can see from the photo, the carts lock AT THE HANDICAP PARKING SPACES. You can't unload your cart at your car. Imagine someone who is handicapped having to leave their cart.
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March 2023 by Stephen Ambury
Big store with tons of fresh foods and groceries.1 cashier, but lots of self check out.Know your prices and watch for sales.
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March 2023 by Bess W.
The Giant grocery store in The Springfield Plaza Location is clean but the food quality is mediocre comparing to other competitors. The quality of the sale food items are not good!! Disappointed with the crab clusters we bought couple of weeks ago that were on sale around $10 or $11 a pond which was a really good sale but there was hardly any meat in the claws nearly all were like that. Overall the the crabs clusters did not have much meat in it!!The folks at the registers didn't know how to bag your food they put things aThat are fragile like eggs under something that was heavy!! that's really e racking! they didn't try to take the time to organize items for efficiency and practicality. I have shopped at the Giant Grocery store for over 25 years and noticed the changes in the customer service and food quality over the years. I have shopped at the competitive grocery stores and I'm hoping Giant will turn things around!!
