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November 2023 by John Morgan
This review is long overdue... I decided to give German Auto Group a call after talking to friend. Sammy and the GA group did a great job with my oil change and brake check. They even significantly reduced the break squeal that was bugging me. I'll be back for any future needs... Bye bye "Stealerships"Services: Brakes
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October 2023 by Neil Bradbury
I've been bringing my E30 here for over 10 years. Great value and quality service. Tim does a fantastic job of explaining the work, and identifying any future issues. Comfy waiting area with a Keurig and wifi. Usually some cool cars in the lot to look at if you're waiting.
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October 2023 by luxse ky
The owner Sammy started small about 10 years ago, and he’s using the same formula of treating everyone with dignity and respect.All too often when you drive a luxury car you have two choices. Take it to the dealership for that 5 star service with 5 star pricing. Or take it to the rookies that want to experiment on your car while issuing random guesses that ends up being more expensive than taking it to the dealership.In reality, there’s not many options for the ultra complex cars. That’s why many people find it best to get a base model Toyota Corolla or entry level Honda civic where any auto technician with a floor jack can swap the spark plugs and tell you they did a $800 “tune up”.But some of us still want to enjoy the ride quality of German cars.This is where finding the right repair shop is imperative.The diagnostics fee here is $150 and they will provide a full report from their surely we
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September 2023 by Isaiah Boothe
Everyone one is great. The staff and customer service is awesome. All the work I've gotten done on my vehicle has been top tier. Would highly recommend.
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August 2023 by Robert N.
I have a 2017 Mercedes C300 Cabriolet and took it to this repair shop for the A and B service. I drove up without an appointment for each of the two services. They took my car in, performed the work for a fair price, and I was on my way in 2 hours. They took the time to explain what they did and talked about any future issues I should be aware of. I would say if you have a car manufactured in Germany it is a good shop to consider.
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August 2023 by Tae Hwang
I had a pvc valve leak issue - very common for Mercedes GLK 350. I went to a mechanic who later told me to go to the dealer since it requires to take apart intake manifold and etc. Then I went to a dealer, and they told me next available appointment is 2.5 weeks out. Also I wasn't impressed with their attitude.And I found out to German Auto Group - called to make sure whether they can service the car. The person said yes, and I felt he was willing to help. I dropped the car next morning. Melvin, service rep helped me and explained. The mechanic knew what the problem was right away and what's required to fix. The car was fixed next day and they test drove to make sure everything was working (and even a car wash). The service cost was fair (parts + six hours of labor).One observation. Everyone working there was so friendly. I would be using their service for I plan to use the car for a while.
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August 2023 by Pacino 0809
German Auto Group is one of the best mechanic shops that serviced and fix my vehicle. Good professionalism and communication. Sammy is great and does and outstanding job . Thank you GAG for taking care of my car and me.
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August 2023 by Luticia Boothe
This review is long overdue and well deserved. We purchased a Mercedes Benz GL 2012 from what we found out later was a crummy dealership with no accountability values or integrity. We picked up the car 7/17 and was informed that the maintenance had been done even with the light on ee drove roughly 10 miles and the check engine light came on we took the car to auto zone and was advised it was the camshaft...they supposedly fixed it less than 8 miles from the dealership the light came on again . .my husband called to several different mechanics and landed here. They informed us that the maintenance had not been done on the car...so we thought great the dealership lied about doing the bare minimum until we found they basically cleaned the engine and sold us a lemon... after dropping 3k in a car we purchased 2 weeks ago the mechanic was very honest and told my husband they did what they could and we need to get out of the car...well unfortunately it can't pass emissions so we are stuck..the work they did allowed us to a least drive it locally to buy a working car ....I appreciate german auto group because they could have continued to charge us and we wouldn't have known but they showed us that there are still honest people in this world and there are not enough stars to give for that. Thank you german auto
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August 2023 by John Hill
I drive a Jaguar F Type. These guys are the only ones I'll take my car to.Also treated me very well on an issue with my AMG.100% satisfied.
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August 2023 by Luticia B.
This review is long overdue and well deserved. We purchased a Mercedes Benz GL 2012 from what we found out later was a crummy dealership with no accountability values or integrity. We picked up the car 7/17 and was informed that the maintenance had been done even with the light on ee drove roughly 10 miles and the check engine light came on we took the car to auto zone and was advised it was the camshaft...they supposedly fixed it less than 8 miles from the dealership the light came on again . .my husband called to several different mechanics and landed here. They informed us that the maintenance had not been done on the car...so we thought great the dealership lied about doing the bare minimum until we found they basically cleaned the engine and sold us a lemon... after dropping 3k in a car we purchased 2 weeks ago the mechanic was very honest and told my husband they did what they could and we need to get out of the car...well unfortunately it can't pass emissions so we are stuck..the work they did allowed us to a least drive it locally to buy a working car ....I appreciate german auto group because they could have continued to charge us and we wouldn't have known but they showed us that there are still honest people in this world and there are not enough stars to give for that. Thank you german auto
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July 2023 by Joshua
German Auto group SAVED my butt! I literally called over a dozen shops and no one besides the dealer worked on Alfa Romeo’s. Thanks to the professionals at this place my finicky Italian ( ???) beauty is back to perfect working order. … for now.. ?.I’m impressed and will come back.
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July 2023 by sdgainesdc
Tim at German Auto Group took good care of my Audi issue, saved me money over the dealership, and provided a warranty on the work. Couldn't be happier.
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April 2023 by viet van luu
Have a ticking sound under the hood of vw atlas. They give me advice and fix it on that day... Professional and honest also Good Price ....Highly Recommend and Thank you
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March 2023 by Burak Kanig
There’s a reason why MOST people give them 5 stars. They are very transparent about everything from the get go. No last second hiccups like you would get from dirty mechanics. If you’re driving something NICE, you really CAN’T afford to go anywhere else.السلام عليكم ورحمة الله وبركاته
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March 2023 by Chris A.
Been coming here for years. Great service! Also beats the dealership hands down! Take your foreign European cars here. These guys have tons of experience. Quick turnaround too!
