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February 2024 by Amro Salih
Never have what I want and need in stock. Really rude girl working there
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December 2023 by Dell
Erin is very unprofessional. She needs to learn how to communicate effectively and professionally. Misleading customers and providing false information to others is uncalled for. Watch your attitude and how you talk to people before you lose your job.
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November 2023 by Bill Nelson
Good selection of used games for older consoles reasonably priced. Friendly, helpful staff.
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August 2023 by Emma Snyder
Had awesome customer service today from Amir. He sold my husband and I a PS5. He gave great customer service and definitely deserves a raise! We will be back to this location for sure.
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July 2023 by Brandon Li
I came in to redeem my $5 a month credit but was told my subscription had expired. I thought it was weird since I had the app up on my phone and showed it to them, the coupon and when my subscription was to expire (end of 2023). They told me they couldn’t scan or look through the app so I had to provide my phone number. I ended up renewing it for $15 and tried to use the $5 credit to which they told me I already used it. At that point I just left, went home, checked my account a couple days later and it showed that I didn’t have a membership! They literally scammed me $15. They also had 4 other employees in this empty store who were all absolutely useless.
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May 2023 by Evil Len
Amazing customer service from John. I called to get the details about the new Zelda game release and he went above and beyond to make sure that he was able to explain to me how I was going to be able to pick it up with no hassles, team members like this make your establishment flourish.
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May 2023 by Orlando Morales
I tried to sell a new xbox series s which they told me they don't buy because it is new, I don't get it so when you guys open the box to test it still new? Or how does it work, probably they guy thought it was stolen.
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May 2023 by Daniel Jackson
These guys never answer the phone...why?
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December 2022 by Michael B.
Never had a bad time here. If they didn't have it in stock they'd order it for me right then and there and have it shipped to my place. Staff is friendly and has always gone out of their way to help.
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December 2022 by Ahmed Abd El-Halim
The stuff is rude. I tried to suggest a easy solution to know the final price of the products and the attitude of the stuff was not good
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December 2022 by Robert W.
The worst ran GameStop I've ever experienced. I've been here twice and never again. Both experiences were 6 months apart and just as bad. I've been to gamestops in Hawaii, Florida, Virginia and maryland. This place should be shut down. Store is never open during posted hours, phone is never picked up for some reason regardless of the time of day, instore was disgusting last time I visited, customer service nonexistent. This location should be shut down like the one in Burke which was smaller but far better in regards to everything else. Don't waste your time or your money.
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August 2022 by Melissa Wilmoth
This used to be my go-to GameStop, but I won't be returning. Sometime around 8 pm on a weeknight, I tried to enter the store, but the door was locked. An employee came to the door, told me he was "on break" and to "come back later". Then he locked the door behind him and skateboarded off into Never, Never Land. Who goes on break less than an hour before the store closes? Even if he had said "sorry", I would be willing to return. But no. He was rude. And a good GameStop is not that far away.
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March 2022 by Max Pins
Never had a bad time here. If they didn't have it in stock they'd order it for me right then and there and have it shipped to my place. Staff is friendly and has always gone out of their way to help.
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March 2022 by Malcolm Jeremy
The store times said 10 am to 9 pm on Saturdays.I went there at 10:15 and they were closed.
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December 2021 by Danyell Marie
I brought in two xboxs they wanted power chords hmdi chords and they needed controllers the problem is the controllers weren't in mint condition and I was charged $50 per controller plus the HDMI cords $10. If I want desperate for money in would've just sold them online. Not only that you have to update the consoles which no one told us the first time we came in. It took 3 trips back and forth until we got it correct. Uneducated staff is to blame.
