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“It was one of the best experiences ever. Manager barbra helped us out so much to find a suitable mattress that was in our price range. 5/5 stars, will becoming back.”
10AM - 8PM
6400 Commerce St, Springfield
Furniture Stores
“I recently visited Mattress Warehouse of Springfield Square store, and the experience was exceptional from start to finish. The moment I walked in, I was greeted warmly by Mr. Birama (store representative) and immediately felt at ease. The store had a very nice selection of mattresses—different firmness levels, materials, and price ranges—making it easy to explore various options without feeling limited. Everything was organized, clean, and displayed in a way that encouraged comfortable browsing.
What truly made the visit stand out was the outstanding customer service. Mr. Birama was incredibly patient, knowledgeable, and attentive. He took the time to understand my sleep preferences, any back or comfort issues I had, and what I was hoping to improve by purchasing a new mattress. Instead of rushing me or pushing a sale, he encouraged me to try several models, answering every question with clarity and genuine care.
His patience was especially appreciated, as I tend to take time before making big decisions. Not once did I feel pressured or overwhelmed. He walked me through each feature, explaining differences in materials, warranties, and expected longevity.
By the end of my visit, I purchased the Sealy Posturepedic® Elite Brenham II Hybrid Firm Mattress with an ergo base.
This level of service is rare, and I would highly recommend this store to anyone seeking comfort, quality, and truly exceptional customer support.”
“Super helpful and friendly staff. I needed a slab to finish a project, they were able to find what I needed, do the milling, and even cut in down to size for no additional charge. Would highly recommend!”
11AM - 6PM
6860 Commercial Dr, Springfield
Furniture Stores
“The barstool selection is massive, I went with the grey barstools for my island and the navy accent chairs to go in a sitting area upstairs. Mr. Christian was a great help in helping me decide and also got the other blue accent chair ready, when I picked up them the next day!!!”
“The bedroom set that we received is excellent. The dressers and bed frame are stylish and robust. Our space now seems considerably cozier and more contemporary as a result.”
“Got in and out with wonderful service. The customer in front of me was impatient and rude to the VERY polite cashier (Shirley) I applaud her patience as the lady waved money in her face saying "I'm in a hurry to get Starbucks" ????”
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
“Our experience was very pleasant. So much respect and great customer service. The young named elder was the best we have encountered in years. Thank God for people who still do their job.”