-
March 2024 by Rahel B.
I went to this store with my friend to look at the habesha clothes’ they have, in hopes to buy if I see what I like.I was greeted by a sales person/Manager that showed us whats out there and mentioned they have even much nicer and pricier dresses at the back. The ones he showed me were not to my taste So I asked to see the ones in the back of the store.He said no because to see those dresses I should know exactly what I want down to the color and ask if they have something like that; then he would take me at the back to show me. He added I can even do that over the phone instead of walking in… As ridiculous as that sounds he said that with a straight face.I was confused and thought there must be a misunderstanding so I first said well I live 10 min from here so Its easier to come and I went on explaining us women sometimes we have an idea of what we are interested in but we go to a store just to see whats out there. And most of the time find something we fall in-love with and even go over budget if the right clothing comes along.But he was not budging he was giving me an example of how I just like I use a gos to drive with to somewhere I first should know exactly what I want in order to see these dresses hidden at the back.He also added the dresses are so beautiful it overwhelms people and confuse them on what to choose.Then he goes on saying for them (the business) it does not make any difference if I buy $100 dress or $500 dress or not even buy any because someone else will buy it. (Not sure why this was mentioned..)Over all he talked a bunch of non-sense for a good 10 min. And told me to go in their website and choose what I want or any dress I want and contact them to be able to see what they have.Now, Its kinda of obvious that there are no dresses “in the back” but what a bunch of non-sense, wasting someone’s time. Its disrespect to customers and a bad look for the business.But if they actually have these very nice, up to $1500 worth dresses, what a BAD BUSINESS Strategy. Very very disappointing.The store is packed with multiple items and is in a good location. Do better!!customer service is very important. your sell would increase if you focus on that area as well. Learn from more successful business.
-
March 2024 by Abigail Bruke
definitely recommend the place.
-
March 2024 by Ebsa Eshete
The shop had everything I needed and more! Definitely going to visit again.
-
March 2024 by Noelle Atkin
Lovely store! A variety of high quality products.
-
March 2024 by Bedilia Campbell
Awesome selections of African made products.
-
March 2024 by Nyela Nyela
This is a wonderful store! So many great finds!!!. I always have such a hard time choosing. The staff is super friendly and helpful!!! I will be a repeat customer for certain!!!
-
March 2024 by Jordynn Adams
Great customer service and lots of options!
-
February 2024 by BERHE ZIGTA
I been shopping today @ Ethiopian Twice Boutique in spring field mall I was so happy the way they treat me I can’t explain it’s amazing. & They have everything you need when you get there you feel like you are in Ethiopia the place is full of traditional clothes & items so pls come visit they have very interesting items you may need it.
-
February 2024 by Liz Getachew
I was happy about the product and the service! Best Ethiopian quality store’
-
February 2024 by Jil Jil
I visited this Boutique today and the service was excellent. The Store Manager was very Professional and Helpful. After telling him what I was looking for ( pure body and scented oils) he made fantastic suggestions and permitted me to smell each. I will be going there now always! Try them out!!!
-
February 2024 by Cathy Cooper
Great, friendly service! Showed me many head scarf options! I will definitely visit again!!!
-
February 2024 by Tabitha Temple
Beautiful prints and amazing customer service.
-
February 2024 by Mary Ondra
Very beautiful products and great customers service
-
February 2024 by Caleb Tesema
Very great experience here. The staff are very nice and overall great time. I highly reccommend!
-
February 2024 by Captain Bony
Great quality of shirts
