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July 2024 by Prajwal Gautam
Detestable customer service and very rude manager.
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April 2024 by Colin Krum
Worst customer experience I have experienced at a store to date. I came in to get new golf club grips, as I had been taking lessons and my coach said it was time as mine had gotten worn down. I explained that I had sweaty hands and would like the best option for me and went with their first recommendation (gold pride tour wrap 2G). Turns out any research tells you these are the absolute worst grips for any kind of wet weather and terrible for sweaty hands. They were unusable for me and when I went back to explain my situation was told that all grips are bad for sweaty hands and that normal people do not have a problem with what they sold me. 1. Thanks for making me feel bad about my sweaty hands 2. There are definitely grips made for still have traction when wet. 3. I wanted to buy new grips still if any recourse or an apology was offered but that never crossed the mangers mind. I had to go to another store to replace the new grips I just installed and this store’s manager laughed out loud when I explained the grips I was sold. Thanks for lighting my money on fire. Dick’s will not have my business going forward
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April 2024 by Venice Tu
Cashier name Tracy
Very Racist
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April 2024 by Tali Berkowitz
Terrible customer service
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February 2024 by Jessica Liu
Bought a volleyball but less than a week later the seams tore, so Roderick immediately gave me a new ball and the other associate inflated it for me. Appreciate the customer service, I’ll be back!
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February 2024 by Morin Tom
The staff are always very nice and helpful at this store. But I'm still a little disappointed by the lack of hockey skate Otherwise its a nice store, very clean, by the way.
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February 2024 by Stefan Griffin
The shoe department have no idea what their products actually are. I’ve seen them try to sell basketball shoes as running shoes, stand around and talk to one another while there’s a line of customers waiting, and worst of all, they mock the customers on the way back to the shoe room. I heard 3 of them mocking a sweet older man who was just wanting to get shoes.This store is horrific. Stay far away.
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February 2024 by Adam Black
Staff had 0 clue where any of the items I asked were. Manager was rude and spoke down to customer in front of me.
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February 2024 by Elizabeth Brown
They didn’t have what I needed, but Gordon went above and beyond to try and help me! He’s a great member of their team.
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January 2024 by Joseph G.
There are at least three terrible things about this Dicks store - first of all the management is terrible and unhelpful. They could not process a merchandise credit as payment for a new purchase. They acknowledged that the card I had in hand had over $200 value but because the register couldn't swipe it, management said I was out of luck. The shoe area is where shoppers go to die a slow death of waiting to be helped. The employee kids disappear into the back and seemingly never come out. Prices here are abysmally high and no one in their right mind should shop here.
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January 2024 by Goth-Critic
- place seems to have lots of items I'm looking for.
- staff are normally pretty friendly.
- place for o most part is clean and organized.
- prices are hit or miss here, some things are overpriced.
- overall not a horrible experience shopping here.
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January 2024 by Leah R
Sports?‼️
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January 2024 by TROY
price always too high
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December 2023 by MkMG09
- place seems to have lots of items I'm looking for.- staff are normally pretty friendly.- place for o most part is clean and organized.- prices are hit or miss here, some things are overpriced.- overall not a horrible experience shopping here.
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December 2023 by Robert Fowler
The staff was incredibly helpful and overall delightful
