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December 2023 by Cornelius Miles
I order a pair of UGG boots online. When I got them there was only 1 boot in the box. I’ve been trying to call for 2 days and their phone automatically hangs up after 2 rings. These boots are a Christmas gift. I have not been able to reach anyone. Customer Service said that they were shipped from this store and Customer Service can’t even get in touch. This is totally ridiculous.
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June 2023 by Waverly Shuler
Been calling for two days nver pick up the phone
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June 2022 by Rick Ramsey
My experience at Champs was great. The customer service was outstanding. I was assisted by Corey the store manager. I must admit that Corey had a trained eye for customer service. He greeted me as I walked into the store and immediately let me know that if I needed him he was ready to assist. As I looked at various shoes, picking up a few then placing the ones I didn't prefer back down, I finally saw one I liked. Corey and another associate in the store were having a conversation but Corey was very customer conceious and saw my approval for the shoes in my body language. He was able to have a conversation and saw my need. He kept his customer service eyes open. I saw this and took the time to commend him for this because those are people skills that few people have. I've worked in customer service for 30 years and Corey has the gift. Thanks Corey.
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August 2021 by Cc Vl
They had the exact shoes I was looking for and excellent service and communication
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July 2021 by Jessica Carolina
I would love to give this place a ZERO every time I go there I always have the same experience with the employees absolutely rude I rather drive 4 hours to find another champs then go to this one.
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July 2021 by - CringyChris -
Never go here if you are shopping for cheap 30 to 40 dollar shoes almost all the shoes here cost around 90 to 170 dollars
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July 2021 by Da Burgg
Had what I wanted Thanks
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June 2021 by Chris Mejia
Never go here if you are shopping for cheap 30 to 40 dollar shoes almost all the shoes here cost around 90 to 170 dollars
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May 2021 by April Browder
Had what I wanted Thanks
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April 2021 by Jess Carolina
I would love to give this place a ZERO every time I go there I always have the same experience with the employees absolutely rude I rather drive 4 hours to find another champs then go to this one.
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April 2021 by Larry Jacobs
Incompetent employees! Worst location!
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April 2021 by - Dankboi44OO22 -
Never go here if you are shopping for cheap 30 to 40 dollar shoes almost all the shoes here cost around 90 to 170 dollars
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October 2020 by Mohammed Bekkaoui
Beautiful place
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August 2020 by Mohamed Khadir
i bought a short and the sign say buy one get one free , i picked 2 when i went to check out they want to charge me for 2 shorts, employees came to discuss it with each other they tell me you should buy from the other one i picked where they told me the system still wants to charge me for 2 shorts , looks like all staff don’t know what to do and all the signs they put for the offers are a lie .better be truthful with customers , last time I’m buying from here and i would tell all my family and friends too . very bad experience
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November 2019 by Wayne Warner
My Go To spot!
