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“Habib helped me set everything up through the insurance and kept me updated on the progress of my car. Habib and Chris worked on my car and it came out better then when I had originally got my car. I'm extremely happy with the way she came out and plan on doing more with no limit in the future”
“Carcraft is an A+ repair garage. I'm so satisfied with the work they did on my 2016 Ram 1500. Looks like new! Glenn kept in touch though all the repairs. He was great! I couldn't have picked a better place to get my truck fixed!!”
“Premier is an exceptional autobody repair shop! This is a family-owned shop, and their business model is quality work and excellent customer service. They have highly-skilled shop technicians with a keen eye for detail. The shop manager and owner welcomed all questions and addressed all this customer's concerns throughout the repair process. They care if you are satisfied and a happy customer. I highly recommend Premier Collision Repair. All auto repair shops should aspire to their professionalism.
In July 2024, I was in a no fault, low impact, front end collision with my 2020 Subaru Forester. The insurance company directed me to one of the network body shops for an estimate and subsequent repair (Shop 1). They replaced the hood, bumper and grill. After repairs were completed and the vehicle was returned, I took it to a Subaru autobody shop who reviewed their work (Shop 2). They detected the hood was misaligned, the hood latch was not closing evenly, the upper grill was not aligned, no hood heat insulator, and the paint on the bumper was "dry".
The vehicle went back to Shop 1 for corrective work. After Shop 1 returned the car, Shop 2 reviewed their work again and the issues were not corrected. I returned to Shop 1 two more times for corrective work. After the third visit, it was clear that Shop 1 was not in good faith attempting to repair the vehicle to pre-collision condition. Shop 1 and Shop 2 shop managers were in disagreement how to bring the vehicle to pre-collision condition.
I needed another independent professional auto body shop to review Shop 1's repair work. I was referred to Premier Collision Repair (PCR) by my Subaru dealer.
On September 30, Sebouh, owner of PCR, immediately made time to review my vehicle. It was brought into the shop, drove it into the bay, and several team members reviewed my vehicle.
The Premier team found the front bumper paint was dry and orange peel was apparent, paint was bubbling on the bumper from paint preparation, the hood had a poor refinish, it was dry and dirty, the hood and grill were misaligned and there was poor blending of the paint, and no attempt was made to match the bumper and hood paint to the side front panels. Additional damages that Shop 1 missed, were detected by Premier's shop technicians by peering through the grill -- a broken shutter, a damaged radiator bracket was pushed back and the tie bar was bent -- Unbelievable.
The insurance claim was escalated and approved for the corrective work at PCR.
The shop manager, Vick worked closely with the insurance company estimator and preparation of paperwork. He provided me constant updates as to the progress of my vehicle's repair. He welcomed all questions. He was quick to return calls and answer emails. He educated me on the repair process. I could not have been happier.
Sebouh was frequently checking in with me to make sure I was satisfied with the progress.
When the vehicle was returned to me, it looked like the day I drove it off the Subaru lot. I was so pleased!!
Premier is the best in the business!”
7:30AM - 5:30PM
8102 Alban Rd, Springfield
Body Shops
“Thank you Luie Sanmiguel and the team. Beautiful quality of workmanship. They keeped me updated through long process of insurance and service. This is the only place I will take my BMW and Porsche. With some patience I got my baby back to showroom condition.”
“I got this car 17 years ago and wouldn’t give it up for anything. I was concerned about the rust on the hood and fading paint on the roof. Chris and his team did a great job making my car look brand new again! Random dings and scratches are absolutely invisible, and the paint job really makes the car look so good. I’m so pleased with how it turned out.”
“L&M is a top notch body shop! Very professional customer service with quick response . Great updates sent to you via text message. Worked with insurance company, rental company and with me the client to made a bad experience easy to deal with. Can’t say enough. Repairs were flawless. Thanks to staff and crew ?”
“What an amazing experience! Ganesh is my guy! I came to the shop because it was recommended to me by my bestfriend and they did not disappoint! The process of dropping my car off was quick and easy. The repairs took place on time and it looked brand new! I would recommend them to anyone. 10 out of 10. The professionalism and communication was by far the best. Not to mention the cute cat! G&S Auto is a must!”
“Amazing quality repair and the nicest people you can trust. They repaired my Tesla on two occasions, and you can never tell it was ever damaged. Highly recommend!”
“Brian and his team were clear, efficient, and very fairly priced. The body work they did on my vehicle was done perfectly. I wouldn’t recommend anybody else and will be returning for vehicle service in the future.”
“Will is amazing! Extremely knowledgeable and reliable! He waited on me and stayed later than usual to work on my car and get me back on the road. 10/10 recommend”
“Great, great, great customer service, great job on car body work. This is my 2nd time here, and if i need car body work again, i have no doubt where i will be taking my car. The only thing is you might have to be patient and wait a little longer to get car in, but well worth itServices: Body & Trim”
7:30AM - 5:30PM
7399b Ward Park Ln, Springfield
Body Shops
“These guys were super professional and friendly. Throughout my repair they made me feel like my business mattered to them, and so did my satisfaction. Everyone at their Springfield location really went out of their way to be as accommodating and courteous as possible. Thanks Mike and crew.”
“I just walked in after a bad day where my car got hit and the quarter panel was crunched. I got a very good feeling talking to Mike, the owner/president/dictator (j/k). ?
My quote was honest and was about $150 to $200 lower than 2 other estimates. I am so glad I went there. The color match was perfect, fit and finish was perfect. Bad things happen in life; but a good honest crew like Auto-Star made me feel like I was in good hands. Auto-Star is now my go-to place for any bodywork and paint. They really made me feel at home. Lastly. The estimate was including tax and shop fees and whatever else other places feel like charging people. It was an easy win for all. Thanks Mike and everybody else. One more thing. Turnaround time was 4 days. Not 4 weeks and my car was washed. Awesome!”
“Ron and his team did a great job analyzing the problems my Suburban had, fixed them promptly. I think the best thing I can say is that they cared about my truck and getting it back to excellent shape. It is a pleasure to drive again.”
7:30AM - 5:30PM
5555 Industrial Dr, Springfield
Body Shops
“Lindsay Lexus sent me to Mike Nicholson at Lindsay Collision Springfield for a quick installation in my new RX 350h. Amazing customer service, from the receptionist to Mike, and only 15 minutes to install. Perfectly. I’ll be a customer for life!”
“A small family owned business that does great work for great prices. My car looks as good as new, and they'd even noticed that my inspection sticker was expired and did it at no extra charge, as well as extend the paint job. Mr. Kim, Bora, and Nam were all so friendly to talk to. Please visit them if you ever need help.”
“The people here are great - kind, patient, and knowledgeable. I mostly worked with Rob, and he turned a very anxious situation into something manageable. I would definitely recommend this shop to anyone looking for help.”
“Excellent superb service owner and whole team is very knowledgeable they know the issue fix it and the good thing they don’t overcharge very reasonable I am with them since last 8 years even I am out of VA but I rather drive long to get excellent service.”
7:30AM - 5:30PM
7708G Backlick Rd, Springfield
Body Shops
“One thing that really stood out was their commitment to customer satisfaction. They followed up with me a few days after I picked up my car to ensure everything was still in good order and to see if I had any questions or concerns.
Overall, I had an excellent experience at Caliber Collision and would highly recommend them to anyone in need of auto repairs. Their combination of skilled technicians, great customer service, and attention to detail truly sets them apart”
8AM - 6PM
6981 Industrial Rd, Springfield
Body Shops
“The people are so friendly and caring. Moreover, they follow up with you in every step of repairing process. Nevertheless, Mr Aaron is a true gentleman. God bless them all and the CARStar Metro Collision of Springfield! Thank you!”
“I've been a customer of Top Line Jaguar for a number of years and have always left the shop satisfied that my2007 S-Type was better than when I dropped it off.”
“My tech, Rene, is always courteous, and takes the time to make sure I get efficient and fast service. He looks up my warranty to ensure all my coverages are considered, and informs me of what is going on.”
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“I had a two sizable dents in the rear passenger's door of my GMC Sierra 1500. Because the vehicle is white I had a hard time capturing the dent in a photo, I drove down to the shop and got an estimate immediately. Once we were able to set the appointment date and time the dents were removed as promised and at the price quoted.”