-
January 2024 by John Morgan
Phenomenal experience - definitely the best service I have received since moving to the area 5 years ago. I discovered a nail in one of my tires late in the afternoon and stopped by 5 minutes before closing time. I was only expecting to get some basic information and return in the morning. Zahid and two other gentleman went above and beyond to take care of me. I ordered two new tires and had a used tire installed to get me through the night. Zahid is a very fair, get you taken care of, type of business man. Thank you again! ?
-
January 2024 by SHantelle jones
The BEST and MOST AFFORDABLE place to do an oil change and get new or used tires! Their customer service is also top notch! I’ve been coming here for the past two years and I highly recommend this place!
-
January 2024 by Alexia Chavez
Zahid and Edgar did a really good job in replacing my tires. I received excellent service at this location and I highly recommend you to come for any service that you need for your vehicle. Thank you BINGO team!!!
-
January 2024 by Mik Step
Very pleased with the shop and their services. Had tires replaced and an alignment done. Will be back for future business with them. Highly recommend!
-
December 2023 by Mac Mac
I love this place. The owner educated me on new tires vs used tires. And he made a deal with me because he did not want me to leave with bad tires on my car once he seen my daughter in the car.
-
November 2023 by Abn Business
"I visited Bingo Tire on Monday, October 30. I arrived at 8:40 am and had to wait until the store opened. I was the first customer there because the business hours were supposed to start at 9:00 a.m. So, I waited for 20 minutes until they opened the store. When they finally opened, they served someone who had come in after me, and they didn't interact with me properly. I told one of the employees that I needed a new tire, and he said he'd check. When he returned, he said they didn't have my tire size. It seemed like he was more interested in serving a Spanish-speaking lady who arrived after me, possibly because they shared the same background. It felt like they didn't want to provide me with service because I wasn't from the same background. I was very disappointed. After about 15 minutes, I politely asked him again, and then he suddenly said, 'I'm sorry, we have the tire you can buy now.' However, I had already changed my mind because of their poor service and what seemed like a racist attitude. The funny part is that I've been a loyal customer at this location for over three years but unfortunately, I didn't receive the service I expected. This was very disappointing
-
October 2023 by chris cho
Excellent and fast last minute tire change. was not expecting to get this done today since it’s sunday but we got it fixed anyways!! will be coming back here for future tires. Zahid was the one who helped me quickly and efficiently.Service: Tires
-
August 2023 by Tanvir Singh
I needed my tire patched quickly since I just discovered the screw today and I had class in an hour. He told me to park on the side and quickly found the issue and repaired my tire all within 10-15 minutes max. Amazing service, very friendly, and extremely reasonable pricing. If you’re ever in a pinch, I highly recommend you head over here. Thank you again Mr. Zahid!Service: Tires
-
August 2023 by Scott Donaldson
Great place. I needed a tire repaired. The young man went over what he was going to do. Another worker put my spare back in my trunk like how it's supposed to be. Checked all my other tires. I was there for 20 minutes. Highly recommended.
-
August 2023 by Gary Kramlich
Great service. Only reason it’s not 5 stars is it is $10 per service over the national chains, but without the charm. Musah is a very hard worker and a real professional.
-
August 2023 by Donald P.
BEWARE! I bought two tires on my own from Amazon and needed a place to install the tires. It seems like tire shops around the area don't like installing customer-provided tires because they don't get the resell markup, but it also means I get exactly the kind of tires I want and not just what's available at the shop. I did the same last year on my other car and had Pep Boys install all 4 tires. I tried Pep Boys again, but they canceled my appointment, so I looked for other tire installers in the area and found Bingo Tires. I call and I'm told they can change my 2 tires for $30/tire, but he'll install 2 tires for $50 and it'll only take him 20 minutes, and no appointment necessary. I'm immediately impressed.I bring in my car and one guy instantly gets to work. It takes about 30 minutes which is still not bad...way better than the 2 hours Pep Boys quoted me. As the guy puts on the wheel, I watch to see if he tightens the wheel bolts in a star pattern. He does more of a D-pattern. It was then that I noticed him only put in 4 of the 5 bolts in. Then he moves over to the other side to tighten all five of those down. I asked him about the 5th bolt and he tells me there are only 4. I tell him there's one missing and he said IT CAME LIKE THAT! Seriously!?!? It's not like I visually verified that all 5 bolts were there before I dropped it off, so it's entirely possible -- although highly improbable -- that I came in with only 4 of the 5 bolts. It dawned on me that another employee had taken the pneumatic torque wrench while he was mounting the tire, so I tried to explain to him that it may have been in the pneumatic wrench when the other employee took it. He assures me that there were only 4 bolts from that wheel to begin with. I ask him AGAIN, are you SURE you only took off 4 bolts, and he confirms that he only took off 4. He was obviously lying through his teeth to cover his mistake because any normal person would have noticed the missing bolt while taking them off and immediately inform the customer as not to be held responsible. Standing there weighing my options and making a phone call, the employee came back and says he found the 5th bolt. I'm relieved he found the bolt, but also highly annoyed that he would not own up to his mistake even after I gave him a very reasonable explanation of what might have happened. I pull out onto the roadway when I noticed the tire indicator light on my dash. I looked at the tire pressure indicator and see the installed tires are 10 psi under-inflated. I turn around and ask the same guy to inflate it to the proper level.For being a tire shop, I am NOT impressed. They don't even know or exercise the basics (i.e., improperly inflated tires...the specs are located inside the driver-side door jamb, not tightening the bolts in a crisscross or star pattern, and worst of all, lying to the customer).If it weren't for the "missing" bolt, the experience would have been good, but if I can't trust the employees with my car, then there's no way I'm ever going back. Trust is hard to gain, but very easy to break.
-
July 2023 by DEMONTOR_6
Zahid is the most honest man in the tire and auto maintenance business. You wont beat his prices or his customer service. Even though there are dozens of car shops around this area I only recommend Bingo Tires. Ask for Zahid!
-
July 2023 by AHMED ATEF
Melkey was very professional. He was just about to go on break and he took me in with out taking a break. The guy knows his stuff. I needed to change my break pads and he got it done so fast I really appreciate his professionalism thank you
-
June 2023 by Hannah C.
"Not good" service is an understatement for the **Springfield** location. They were polite, courteous, and give good deals on tires but I am incredibly unhappy with the service this place provided to me. I feel they are not honest and do not work with integrity and humility. I feel they are trying to screw me over. They are not operating under the concept that if they made a mistake it is their responsibility to fix it to keep customers coming back.My tire blew on the highway close to this shop a few weeks back. They had my size and replaced all four tires when I got there and were very nice and lovely to interact with. The gentlemen also said they gave me a good deal on the tire.The *very next day* I get a low tire pressure notification from my car. I put some air in the tire to blame and waited a few more days, at which time I got that notification three more times. I came in on 6/18 to have them check for leaks and they found none and sent me on my way.I get another low tire pressure notification and bring it back on 6/22 and they tell me there are no more used tires in that size and that I need to pay the difference because they couldn't find any leaks when they originally looked. I refused to pay the difference.I asked to speak with the owner and was told he was in the hospital and not available. I called today (6/28) to ask to speak to a manager, whose name is allegedly Johnathan. I was told to call back in ten minutes when he would be in the shop. I called an hour later and when I asked the man if he was the manager he said he was "yes no" the manager. I asked if he was Johnathan. He asked me what I needed and did not give me a direct answer. I asked if he was the manager and he told me the manager wasn't there and told me to call back another day.I am trying to get a FAULTY tire replaced and they are REFUSING to do that even though this tire's slow leak is not my responsibility. I will continue to call this place until I can get a tire that is in my size without paying the difference and I will continue to ask to speak to Johnathan, the "yes no manager", or the owner, if I can ever get an accurate name. I called today (6/28) at the Woodbridge location to ask where the manager or owner was and I was not given an answer: The manager isn't here and the owner is at another store. I call the other store (Alexandria) and there's no manager or owner to be spoken to or heard of.Will this issue be resolved or will I have to call every day to speak to a "yes no manager" until that happens?
-
June 2023 by Maruf Nazarov
Just got my tire changed with them. The price was amazing and staff was super fast and professional. Especially Zahid took really good care of my car. I called them. Zahid picked up the phone and told me they have the size I need and when I got there they changed my tire within 15 minutes. Definitely recommend!
