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“I can't say enough great things about Rats. Over the last two years, I've utilized their services and purchased a Trek Checkpoint and a Trek Verve 3+ for my wife. Everyone I've ever dealt with was always welcoming and helpful. They also have group rides every weekend during the warmer months. Bottom line: a great local bike shop.”
“This is, without a doubt, an absolutely amazing bike shop! About a month ago, I bought a road bike here, and the staff were incredibly friendly. I had some issues with payment on the day of purchase, but they patiently waited for me and went out of their way to help. They were so warm and supportive, answering all my questions in great detail. Every time I came back for adjustments, they remained just as patient and helped me resolve any issues smoothly. Truly a fantastic experience!”
“Having relocated from Minneapolis to Fairfax, I was lamenting my losses as Minnesota has vast opportunities for biking. But, bringing in my damaged Kuat bike carrier from the big relocation move to your Trek store, I was met by Tyler Castaneda, your Sales manager. He immediately addressed my issues with ease and kindness, getting my Kuat all fixed up including getting the proper replacement parts for me. Plus, with much knowledge and enthusiasm he introduced me to the many biking adventures available to me here in Virginia. Thank-you so much Tyler and the Trek Store”
“My new unicycle came with an issue on the left pedal (I bought it from another company). I brought it in and they fixed it up in no time. Very friendly and knowledgeable staff! Would highly recommend.”
“The shop deserves 6 stars. If everyone were as passionate and dedicated to their profession as Alex is about his bike shop, then this world would be a better place.”
“Trek Vienna is a great place for all things bikes related. Our family has bought all our bikes there. The service team is super helpful and gets things done quickly. Overall, a very positive experience dealing with Trek for the past 3 years”
“I'm not really a "bike guy," so when my bike stopped working, I took it to them. Super friendly, expert staff got me riding again. They did excellent work at an extremely reasonable price.”
“Fantastic! I dropped in late on a Friday with a slipping chain on my commuter everything bike and you had me back on the road in a flash with a repaired chain at a very reasonable cost. And you gave me some great advice for keeping me running all weather all seasons. AND you made me feel good about my 14 year old bike which I was starting to sour on. I really appreciate it.”
“Exceptional service, excellent selection, and the knowledge of the staff makes coming here the best choice in DC. From Scott to Cameron to Emir the team here is the best in DC.”
“I ride my bike often, and recently I noticed a new noise that I couldn’t identify. I brought it into Conte’s, where Bob, the mechanic, immediately began inspecting it. He removed the bottom bracket to track down the issue, and within 24 hours, my bike was ready and riding smoothly again. Huge thanks to Rick and Bob for their outstanding service!”
11AM - 7PM
201 W Jefferson St, Falls Church
Bicycle Shops
“Bikenetic is hands down the best local bike shop! I bought my bike here and have been bringing it in for service ever since. The free maintenance they offer for bikes purchased from them is a huge plus, but what really stands out is their incredibly helpful staff. They make both buying and servicing a bike completely worry-free. Highly recommend them!”
“Beth and Tim run a first rate shop. I've had my Tern GSD (electric cargo bike) serviced here several times and have always had an amazing experience. Beth is incredibly knowledgeable about many different bikes, has owned a GSD herself, and is meticulous with cleaning, tuning, and replacing parts to keep things running smoothly. The prices are always reasonable and the entire team is a pleasure to work with.”
“Phil is a star! Helped me out when I was in a snag on the C&O and had a bike for me to rent. Excellent service and I love coffee, so it works out great. This spot may be on the opposite side of DC for me but I'll be back.”
“I had the best experience at Conte’s tonight. I came in to drop my e-bike for service but Sam quickly diagnosed the issue, fixed it on the spot and showed me how to do the simple repair on my own in the future. Excellent customer service!”
“The technician who saw our bike was very knowledgeable but more importantly, he made us feel very comfortable with his honesty about what services we may need in the future.”
“Great local shop!! I have always had such good experiences in this shop. Just went in to buy a bike rack and have a bike inspected that I just bought. Kyle the manager is ABSOLUTELY WONDERFUL!!! Very friendly and helpful . He not only tuned up my new bike but he also installed my bike rack on the trunk of my car and did it a few times until he knew I could do it myself, and understood how to install it and take it apart. That is what I call customer service when you not only buy an item from a store but that store wants to make sure they educate you on the items that they sell. I cannot remember the two younger staff members but everyone in the whole store was very kind and welcoming. . People need to remember reviews are very important to a business they can make or break a small local business and yes people make mistakes, but to leave a bad review for an honest mistake to me is not right we must really support and stand behind our local businesses because where would we be if they disappeared and went out of business because of bad reviews. I’ve been in the store several times over the years for both my bikes and my granddaughters bikes and I can tell you if they have made mistakes it was not intentionally. This is a very kind and caring company. Support local we need them in our communities so be kind and support our Lakeridge community bike shop!”
“Two thumbs up for Velocity Bicycle Cooperative Del Ray location! A special shout out to Christian. He's a cycling wizard, very knowledgeable and friendly. Very fair prices and an very good selection of new and used cycling components and apparel. I highly recommend the Velocity Bicycle cooperative located in Del Ray.”
“I've been getting my bikes serviced here for a few years now. Eric & the rest of the team always take great care of me, providing quality service in reasonable time frames. They always work with me to find affordable repair solutions rather than just pushing new bikes or prohibitively-expensive & unnecessary repairs like I've experienced at some other shops in the area.”
“I’ve gone here a couple of times. Wants to get my tire tube replaced. And wants to get my daughters tire tube replaced and they also did an overall tuneup and fixed something that was wrong with the bike. Overall, very friendly people there are quick service and very affordable. I definitely want to get one of the BMC bikes there someday. I am saving up.”
“Fantastic service at this local bike shop. I recently visited this LBS to diagnose and fix an issue with my new bike, which was purchased new elsewhere. They asked a few questions and quickly got to work. Their quick turnaround and helpful suggestions were greatly appreciated. They were friendly and helpful, just what you need when you're trying to solve a mechanical issue. Highly recommended.”
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“Bought a new Ibis mountain bike here a month ago. I highly recommend this shop. In addition to Ibis, they have other great brands of bikes. They are a demo shop, so you can check out bicycles and ride them to decide what fits you and what you like. Wakefield Park is across the street and has mountain bike trails that provide a perfect demo course. I rode on typical trails through woods, a jump line, a "techy" climb, a bermy downhill section, and some chunky rock areas all in a loop that I could ride in about 45 minutes pedaling from the shop. The staff was friendly, professional, and knowledgeable. They set up a few bikes for me to demo and were very accommodating. Once I decided, they ordered me what I wanted and set it up perfectly for me. I honestly could not have asked for a better experience.”