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December 2024 by Woody Jang
I came here to replace a flat tire. Gao let me know it would take 20 minutes and he didn't try to upsell me. Just a legit guy helping me with a tough situation. I highly recommend Gao for all your car needs
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November 2024 by Jameel R
Honest and fast work, great mechanic. Was recommended by a friend, will definitely bring others to this place when they need auto work done. A+!
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November 2023 by rudy naranjo
Got in and out for my state inspection quickly. The lady at the front desk was very nice and the mechanic was professional.
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September 2023 by Art Tat
The only place I trust to take good care of my car at reasonable fair price! I highly recommend taking your car here to get serviced :)
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July 2023 by Jessenia Alvarenga
I had a fantastic experience at this auto service shop! Steve, the person who handled my inspection, was incredibly knowledgeable and helpful. He patiently answered all the questions I had and made the whole process smooth and stress-free.The inspection and emissions were completed quickly, and I was impressed with their efficiency. When I dropped off and picked up my car, I interacted with a friendly lady who, along with Steve, provided excellent customer service.I regret not coming here earlier, but I'm thrilled to have found such a reliable and friendly place for my auto needs. I'll definitely be returning here for any future services. Highly recommended!
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May 2023 by Justin Colbert
I highly recommend Springfield Auto Service as the most professional, reliable, and reasonably priced maintenance shop that I have found in Northern Virginia. I have been taking my vehicles to Steve and company for the last 7 years, and have always received an honest assessment of issues, and potential concerns. They have always been respectful of my budget, and do not recommend unnecessary services. I hate the upsell with a passion and have never once had that concern with the Springfield Auto Service team. If Steve tells me that he sees an issue that requires repair, I know it is a priority. One of my vehicles is a Volvo, which unfortunately requires really expensive proprietary tools for some repairs, but I blame that on the manufacturer for not respecting the right to repair. Finally, the team at Springfield Auto Service respects my time. In the few instances when I need a repair done urgently, they have worked with me and their schedule to find a way. Steve and company are doing small business right and have earned a lot of loyal customers. If you are thinking of trying them out, do so with confidence.Services: Brakes
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March 2023 by Eric Mucklow
Excellent service. They have kept my almost-decades old car going and going.
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March 2023 by Fabricio M.
As a customer of Springfield Auto Service, I can confidently say that they have consistently provided excellent service over the years. From the moment you walk in, the staff is friendly and welcoming, and it is evident that they genuinely care about providing quality service to their customers. One thing that stood out to me was that they were not salespeople; they were honest about what they could and could not do and did not try to upsell me on anything. They took the time to explain every issue and whether it was worth fixing or not, depending on the budget or life expectancy of my car. It was refreshing to work with a mechanic who was focused on providing the best service for my needs rather than trying to make a quick buck. The staff was prompt in answering all of my questions to the best of their abilities, and their follow-up was timely and efficient. I appreciated that they kept me informed throughout the entire process, so I knew exactly what was happening with my car. One thing to note is that the shop is small and can be easy to miss, but it is right on the corner of Industrial Road and Commercial Drive, across the street from Washington Gas. Overall, Springfield Auto Service is a great choice for anyone in need of a trustworthy and reliable mechanic who provides high-quality service at affordable prices. Their honesty, friendliness, and commitment to excellence set them apart from other mechanics in the area. Their prices are very affordable and fair, and I have always felt that I am getting a great value for my money. I highly recommend them to anyone in need of auto repair or maintenance services.
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February 2023 by Michael Spector
Excellent has always,The family that runs the the business. Always goes beyond and above totaled care of there customers ?
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June 2022 by Amy K.
Springfield Auto Service is an absolutely excellent shop. My Honda Odyssey was going haywire and they were able to diagnose what turned out to be the issue over the phone. I was able to get my car towed right before closing and it was fixed and ready to go early the next afternoon and under the quote. Excellent service at a fair price. I highly recommend this shop and I will be returning for any needed services.
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May 2022 by Mike C.
Received excellent services for my 2010 Honda Civic EX-L with Steve (Owner): hod replacement headlights, oil change and alignment. Great value for service rendered. Thanks Steve!
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April 2022 by Lynn Adams
Very Professional & will not try to do service that is not neededServices: Oil change
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April 2022 by Christine D.
I've been coming here for years and I should have posted a comment a long time ago. I guess I didn't want everyone to know about this hidden gem but they deserve all the praise. These guys are honest and never try to up sell you on things that you don't need.
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February 2022 by Trina D.
Steve and the SAS Team are super responsive. An auto shop that answers calls, texts and emails...what?!?!? They're honest people, not salespeople. I trust their advice, work and prices. I'm a lifer.
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January 2022 by P
Got an inspection.