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February 2024 by Arturo G. Oliva
Friendly and professional !
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February 2024 by Arman Nazarian
Dunner give me the best service, help me find my wipers size and install it. Thank you
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November 2023 by Red
Great staff
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August 2023 by Dan B
It was a true pleasure to work with Jon today. He helped me find the correct part and helped me order it. He went above and beyond, even calling the other store to ensure they had the part. Fantastic service!
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July 2023 by Abel Gutierrez
Worst customer experience ever! The manager was not helpful what's so ever! They gave us a defective oil filter causing me to loose most of the oil in my car. Do not waist you time coming here and go to another auto parts store.
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May 2023 by Kimberly Wilson
Great customer service every time
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May 2023 by Dmitri Lake
Super helpful even on a night when they were busy and short staffed, the manager took the time to make sure I had what I needed. Much appreciated
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May 2023 by D H
Great staff. Ceasar was very helpful and kind. Each time I need help, staff have been pleasant and accommodating.
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April 2023 by Rick Haupt
A little better then average. Friendly staff. Helpful.
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January 2023 by Bauyrzhan Altynbekov
You are better off if you just keep one associate to run this location! No need to keep whole team who doesn’t know anything about parts and lazy!You have to beg consultant to look for specific part! All they do is just to look in computer and if they don’t see it, they are not even bothered to check the back shelves which are full of stuff that laying there for decades!!! Zero skills and zero knowledge! Advance auto parts is useless! Many needed parts are only available per order! You won’t find anything beside oil and windshield fluids!
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January 2023 by Mario Zara
Excellent customer services! Very professional, today I had my wife car battery replaced and the service was done very fast and well. Thanks again.
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January 2023 by S M
The manager is a coward at this location. He couldn't ask the delivery driver to move his 18 wheeler from blocking the road.
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December 2022 by Stanley C.
Come and listen to a story about a man named Ted, needed a new battery cause his old one's dead, went to the store to get a one anew, little did he know he's about to be screwed! Now that you're listening. Needed a new battery. Went to Advance 7448 Little River Turnpike, Annandale, VA. Got a new battery, took it home, put it in. Turn the key, nothing, zip, nada. Absolutely nothing. Took a voltage meter and tested battery. Supposed to be 12 to 12.5 volts. Not 12, not 11 or 10 or 9. ZERO! So dead it had no reading at all. Took it out to return it and noticed manufacture date on the side, 11/2015!! The freaking battery I was just given was 7 years old. How do you have a battery that old; how do you sell a battery that old, and how do you not take a tester and spend literally 30 seconds testing a battery before you give it to a customer? Unfortunately/fortunately they didn't have a replacement, so got a refund. No apology, nothing. Good news, went 2 miles down the street to Pep Boys and got a battery. Their battery, manufactured 12/2022, less than a month old, and literally half the price. $90 vs $212! Installed it, car fired right up. Lesson here, make them check the battery before you leave the store. Better yet, go to another store.
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November 2022 by Walter White
Went to get my jeep compass battery chech out,ended up purchasing a new one, the technician "Cesar " who attended me was professional and efficient, he definitely brings valve to Advance Auto Parts.Thank you Cesar.
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September 2022 by Viet Luu
This place will not let you return item even with receipt... stay alway bad ?
