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February 2024 by Peggy Scott
CVS SOUTH BOSTON, VA is THE standard of retail excellence. The two front store associates left me in awe of CVS as an org! Wow!
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December 2023 by Brandon Tingen
Don't get your meds here.
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November 2023 by Chastity Lawson
CVS IS AWFUL.Used to have great customer service. They don't have prescriptions ready when they say they will or they need them up. I'm definitely switching pharmacies ASAP!!!
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September 2023 by Sandra Lowery
Lydia was the most helpful employee at the South Boston, Va store. Great personality.
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August 2023 by Sinno
Haillie is awesome! <3
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July 2023 by Cheryl Jones
It's a pharmacy most of the time their quick sometimes you wait a long time but for the majority it's quick.
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June 2023 by Sandy Riddle
Worst experience ever with a pharmacy. Left me scrambling to find my sons post op meds on a Friday at 4pm. This isn't the first time we have had issues I should have known better than to trust them with an important prescription. Horrible employees that just simply don't want to work.
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May 2023 by Nick Korbe
I moved to Virginia 21 months ago with 7 prescriptions that were all due on the same day. They were that way for 15 years. When I got here the first thing I did was transfered my prescriptions from Kansas to Virginia CVS pharmacy. All prescriptions were filled immediately on the same date. I have not been able to get them all filled at the same time since then. This is the worst pharmacy in the country, in my opinion. I am through with you.
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April 2023 by Eugene Martin
Get a text saying my meds are ready for pickup, a week later I stop by to pick it up and the lady said they are working on it and it'll be about 1.5 hrs before it'll be ready. This place has lost many customers to other pharmacies and will continue to do so of something is done. Wake up CVS.
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April 2023 by Robin Willis
The pharmacy is pathetic. They yet tell you they are filling your prescription and you go down the next day and they don’t even have the Medtronic fill the prescription. Every other CVS I deal with is good.
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March 2023 by Franco Palumbo
Not sure how I drop off a medication on Monday and get told it will be ready “tomorrow morning at 10am”. On Tuesday I came at 1 pm and again at 6pm, medication still has not been filled. Here it is Wednesday morning I’m calling corporate. Only gave one star since negative stars are not available
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March 2023 by D4rksydeofh3ll
Very bad customer service in the pharmacy. Sat in line for over 20 mins waiting for someone to come to the counter just to be told I can wait. Now they no longer let you wait inside they force you to use the drive through, so not only are you waisting my time I'm burning my fuel while you do it.
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March 2023 by KatieMae Wright
Take your prescriptions else where! I switched to a local pharmacy in town and LOVE it but unfortunately insurance will only cover my husbands insulin at CVS! We walked in Saturday to transfer it back and we’re told it wouldn’t be ready until today. Today they called to say they couldn’t transfer the script since the pharmacy it was at is closed today! Well yeah that’s why I came in person yesterday to transfer it! If you go in there are bottles of pills all over the place in bins and on the floor! It’s truly scary seeing someone might be getting pills from strange bottles on the floor! They are NOT going to answer the phone! They will tell you it’s ready only to have you circle their parking lot for hours only to be told “I’m sorry we didn’t know if you were going to pick it up and another customer needed the medication” I’m trying to find another option even if I have to drive a distance because their service is flat out dangerous for people whom need life saving medications, cleanliness and proper handling of medications is unheard of and the only thing they’re good at is being RUDE to their customers, with apparently no repercussions!
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February 2023 by Travis Pool
Prescription was called in on Friday, stopped in drive-thru Sunday and was advised "they're still working on it". Apparently lying is a part of their customer service, not a surprise given the 2 star review. Save your time and money, drive an hour away to a better pharmacy, you'd likely get your medicine quicker.
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February 2023 by Ashley Clay
why is it that this place can't even answer the phone to say "hey this is ___ please hold''?! I don't understand the hold up in the drive-thru either! I worked at this location for two years and we did not run it like this!
