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November 2023 by Mark LaFave
I have seen many Sprinters and this van is intriguing based on mileage and price. Cris was very helpful.
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November 2023 by Damyan Aguilar
They take there time and let you know if there's any other issues with your vehicle and if you want them to fix it then ,very inviting
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November 2023 by Wyatt Newber
Do not buy or sell here. An extremely rude gentleman tried to offer me several thousand less on a vehicle i am selling than Carmax offered the day before. Purposely did not mention Carmax quote to them because I wanted to see if they truly offer Kelley Blue Book value like they advertise and they do not. The older man who never bothered to introduce himself said " you ain't getting no 4 grand for that" and proceeds to rattled off various issues with the car ( Carmax noted the same things but still offered thousands more) I thanked them and left . I did not bother to show or tell them my offer from Carmax .Small town con artists just doing what they do I guess. There is definitely a reason this place has such bad reviews. Pretty sure all the 5 star ones are from employees lol.
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October 2023 by Donna Minter
Would give 0 stars if possible. We spoke with several sales representatives regarding a diesel truck from the moment it came in. Everyday for over a week we called to see if the truck was ready. Today, we were called and told the truck was ready for us to come get it. We drove an hour an a half to come get the truck, only to be told they just sold it. We even got to see the truck pull of the lot! Very unprofessional.
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October 2023 by Donna M.
Would give 0 stars if possible. We spoke with several sales representatives regarding a diesel truck from the moment it came in. Everyday for over a week we called to see if the truck was ready. Today, we were called and told the truck was ready for us to come get it. We drove an hour an a half to come get the truck, only to be told they just sold it. We even got to see the truck pull of the lot! Very unprofessional.
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October 2023 by Gary Hudson
Bought used vehicle there, prob would not do again. Had major issue first 100 miles, SF helped with repairs and cost, and did not have to per warranty. But I was in edge of my seat for days waiting on call backs and updates as to what was going on. $14 deal
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October 2023 by Nikita Pervis
These people are horrible! 3 weeks with expired tag! Smart Ford, where is my TAG? I will never recommend this place! Straight horrible!
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September 2023 by Skip Rudolph
Update: The dealership was unable to provide a timeframe of arrival for vehicle that I had inquired about. However, the dealership did reach out when a similar vehicle showed up on their lot.Reached out to inquire about a $80,000 truck they had coming in. Tommy the sales manager supposedly turned me over to a salesman named Johnathan. The salesman was not professional with responses and never replied to my inquiry as to when they were expecting arrival of the truck.In a world where your next vehicle can literally be purchased online prior to reaching the dealership, you would think an online customer is just as important as an “in person” customer.
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August 2023 by Michael Marshall
I always thought CarMax had the best buying experience until I met the folks at SMART. From the service personnel, to sales and management. It was awesome.I truly value the honesty, transparency and respect that I was shown and am very happy with my new truck!Thank you Chloe, Mike, Tom and Ginger for the amazing experience.
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August 2023 by Alan Turner
*It's just business, that's what you said.*Your guy sold me a bill of goods.*Turns out he was not "honest".*He represents you, believe it or not.*I should have called earlier....*Is 30 minutes after signing the dotted line early enough?*Turns out he (lied) again.*These are the very reasons that people stop buying from dealers.*Ditch the guidelines and do what is right.*Unless this is business as usual.
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July 2023 by Levi Blake
Did an oil change there. The team is professional, didn't have to wait too long. They've got my vote for best Ford service department.
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July 2023 by Rachel Phillips
With the service I received from Smart Ford, I am quite happy. I want to thank them for assisting me in selecting the ideal vehicle.
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June 2023 by Joann Carter
I must commend the staff of the Ford dealership for their exceptional service and expertise on the brand's vehicles. Throughout my visit, they provided me with invaluable information about the cars I was interested in without exerting any pressure to make a purchase. As a result, I found the perfect car that met all my requirements and wishes.
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June 2023 by Sherry Garcia
Thanks to this Ford dealer, I was able to purchase my dream car. Their outstanding customer service and friendly nature made the entire process seamless. I'm truly thankful for their assistance in making my aspiration a reality. Once again, thank you
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June 2023 by Emma Armstrong
We had a positive experience with a Ford dealership in this area. The team was highly knowledgeable and provided us with excellent assistance to find the ideal car that met all of our requirements.
