Royal Farms in Smithfield is a highly regarded convenience store and gas station known for its clean environment and friendly staff. Customers consistently praise the store for always being bright and well-maintained, with a staff that is helpful, welcoming, and attentive. Employees like Alice, Silvana, and Dom are often highlighted for doing their best to provide excellent service. The store offers a wide range of amenities, including a full restaurant deli with great food available 24 hours, warm sandwiches and biscuits, a coffee bar with all the fixings, and a large selection of candy, wine, and beer in a walk-in room. The gas station features 16 pumps and offers unbeatable fuel prices, making it the preferred choice even for customers traveling from afar. The store's rewards program is also praised for its value. Customers appreciate the quick service at checkout, with minimal wait times and helpful cashiers. Despite occasional issues like pricing errors or machine problems, staff members are quick to resolve any concerns, demonstrating care and professionalism. Overall, Royal Farms in Smithfield stands out for its cleanliness, great food, low prices, and exceptional customer service, making it a favorite local spot.
Food always fresh and on point, store is always clean and I always see green shirts stocking stuff whenever I'm inside. Love Silvana, Alice, and Dom always doing their best.
July 2024
Chicken and potatoes were hot and fresh this morning
January 2024
Ashana and Traci gave me 5 star customer service. Ms. Lisa and Dallas were great also. Thx for being kind.
